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Sterling McCall Lexus

Houston, TX

4.8
1,381 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,381 reviews

October 17, 2024

I had a great experience at Sterling McCall Lexus the service that was provided. After having a blowout on freeway the service department was excellent at getting a tow to the dealership. Luckily my tire More

by nemunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Matthew here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

The employees are extremely nice. I went in to get my oil changed and when I was picking my car up, they let me know that they took care of my software update as well as handling some More

by Maisha Alam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco, Anthony Scala
Oct 19, 2024 -

Sterling McCall Lexus responded

Hi Maisha, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

the service was great. everyone was very nice and made one feel special. addressed all concerns with pro More

by M_harrison55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hunter
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

Customer oriented; appreciate the refreshments in the waiting room and the option of a “quiet room” for work purposes. Very clean and inviting on the service part. More

by nelson3903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron - service rep
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

I have the best experience with all the people at Lexus! They are quick to attend to the problem at hand. Could not be more pleased More

by M_harrison55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

Jesse is a top notch service advisor. He is very thorough by checking with my previous service history and has excellent communication time response. Thank you for being on top of thing More

by Lundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello Lundy, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2024

Awesome place. 0n my six Lexus from this dealership. Best service ever!! Best leadership ever. More

by broussardangelina14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse , Shelece Campbell
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

Everyone at the dealership was extra nice and provided the best service . Ms. Kinley went out of her way to make sure I was comfortable while I was waiting for my car maintenance. I also want to mention G More

by elsiemaliakkal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley and Gabriel
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello Elsiemaliakkal, thank you for your kind review; we are happy to pass along your comments to Kinley and Gabriel here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

My service consultant, Jesse, was so professional and efficient. He was very helpful in meeting all my car needs. More

by Amy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 18, 2024 -

Sterling McCall Lexus responded

Hi Amy, thank you for your kind review; we are happy to pass along your comments to Jesse here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

Customer service was very helpful. The repairs are a bit expensive, I'm on a fixed income. More

by houstonmacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Medina
Oct 18, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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