Sterling McCall Lexus
Houston, TX
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I had a great experience at Sterling McCall Lexus the service that was provided. After having a blowout on freeway the service department was excellent at getting a tow to the dealership. Luckily my tire service that was provided. After having a blowout on freeway the service department was excellent at getting a tow to the dealership. Luckily my tire was under warranty and on top that they checked everything else out just to make sure my vehicle was in good working order. Matthew Parra was awesome to work with, he had the loaner reservation ready for me, and kept me up-to-date with my vehicle status the whole time. More
The employees are extremely nice. I went in to get my oil changed and when I was picking my car up, they let me know that they took care of my software update as well as handling some I went in to get my oil changed and when I was picking my car up, they let me know that they took care of my software update as well as handling some of the recalls. They went above and beyond in providing good service. GREAT! More
Customer oriented; appreciate the refreshments in the waiting room and the option of a “quiet room” for work purposes. Very clean and inviting on the service part. waiting room and the option of a “quiet room” for work purposes. Very clean and inviting on the service part. More
I have the best experience with all the people at Lexus! They are quick to attend to the problem at hand. Could not be more pleased They are quick to attend to the problem at hand. Could not be more pleased More
Jesse is a top notch service advisor. He is very thorough by checking with my previous service history and has excellent communication time response. Thank you for being on top of thing He is very thorough by checking with my previous service history and has excellent communication time response. Thank you for being on top of things especially when I am too busy to remember everything. More
Everyone at the dealership was extra nice and provided the best service . Ms. Kinley went out of her way to make sure I was comfortable while I was waiting for my car maintenance. I also want to mention G the best service . Ms. Kinley went out of her way to make sure I was comfortable while I was waiting for my car maintenance. I also want to mention Gabriel to help with a technical issue More