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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,878 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,878 reviews

April 02, 2025

This dealership is very neat and hospitable. They are prompt in attending to customers. I also like the fact that I have an individual that I can call to make scheduling arrangements for me. More

by leolakoleosho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Apr 05, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Everything was great - smooth process, clear communication, and overall great experience, particularly because of Dave Johnson. More

by cdejea1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Johnson
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Apr 05, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy Dave Johnson could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

Gave me better attention than Westside. Lim Van was a good sales executive I appreciated how he was very responsive Thanks BobBlades More

by Bob Blades
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lim Van did it all. Good man!
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Apr 05, 2025 -

Sterling McCall Lexus responded

Hi Bob, we are glad Lim Van could help! If you're ever in need of more help, please let us know!

April 02, 2025

I am very happy with your great service. Everything is great, from start to the end of service! More

by minh_hang82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
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Apr 05, 2025 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

Kevin Martinez was my salesman. He did a awesome job and explaining everything to me and I look forward to using him the next time I’m there thank you. More

by Mildred Chambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Apr 05, 2025 -

Sterling McCall Lexus responded

Hi Mildred, we are glad Kevin Martinez could help! If you have any further questions, please don't hesitate to reach out!

April 02, 2025

The customer service at this location is a 10 my service advisors grant/hunter are awesome More

by hkellyann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Apr 06, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 01, 2025

Excelente atención y tiempo rápido Me sentí muy bien atendida y contesto todas mis preguntas. More

by Carmen Navarrete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No recuerdo es un asiático
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Apr 02, 2025 -

Sterling McCall Lexus responded

Hola Carmen, ¡nos alegra mucho haberte brindado una experiencia tan positiva! No dudes en contactarnos si hay algo más que podamos hacer por ti.

April 01, 2025

Best customer service in Houston! !! Never disappoints. Hunter Bassett is a great sales advisor communication is excellent! More

by Kdemcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Report | Print
Apr 05, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Love visiting this dealership. I work with a guy named Jeff every time and he is so honest and fair. I’m a single woman and always worry about getting screwed over and he is always More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 05, 2025 -

Sterling McCall Lexus responded

Hi Michelle, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2025

The experience was awful I will never deal with this dealership again. I have had better experience at the Woodlands lexus dealership. More

by Azalea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hunter bassett, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Apr 05, 2025 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I’m sorry to read that you were unhappy with your service experience. I would like to find out more about your experience that I am unable to locate your customer record with the information provided in the review. Please contact me at 713–995– 2414 and I will do my best to resolve the issue. Holly Kaminga Service Director Sterling McCall Lexus hkaminga@smlexus.com

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