Sterling McCall Lexus
Houston, TX
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They are efficient; will take appointments & honor appointments. Josue, service representative, always answers all questions. He’s quite knowledgeable, patient & professional, appointments. Josue, service representative, always answers all questions. He’s quite knowledgeable, patient & professional, More
Strong dedicated sales rep. ..our sales rep Chet is very patients with us since August as the car we wanted was under recall... ..our sales rep Chet is very patients with us since August as the car we wanted was under recall... More
Great service. Friendly, helpful staff. Provide clear info about the things that need to be done to my car. Very efficient Friendly, helpful staff. Provide clear info about the things that need to be done to my car. Very efficient More
Routine annual managed by Francisco took about 2 hours. Included 130 point check list, change oil and filter, rotate tires. Car was washed, vacuumed and wiped down. Waiting area was clean. Coffee bar was f Included 130 point check list, change oil and filter, rotate tires. Car was washed, vacuumed and wiped down. Waiting area was clean. Coffee bar was fresh. Employees were all courteous and helpful. That's why I always use Sterling McCall Lexus service department. By the way, price comparable to independent auto stops but Lexus mechanics are certified by Lexus. More
Great job as always. Marlon is an excellent service associate. Always professional very polite and knowledgeable person. Always go the extra mile to satisfaction. When he Marlon is an excellent service associate. Always professional very polite and knowledgeable person. Always go the extra mile to satisfaction. When he estimates an hour for the job always done in less than hour. Will continue to service not car with Sterling McCall. Thank you. More
Jose Gutierrez our Service Advisor for many years has been very helpful and always there to lend a helping hand we trust him with my vehicle and he has never let us down. been very helpful and always there to lend a helping hand we trust him with my vehicle and he has never let us down. More