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Sterling McCall Lexus

Houston, TX

4.8
1,654 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,656 reviews

February 05, 2025

It was very pleasant greeting and service. Waiters was nice and beautiful with snack and coffee. Services advisor was very nice. More

by Manoj shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Feb 10, 2025 -

Sterling McCall Lexus responded

Manoj Shah, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We look forward to your next visit! Take care!

February 05, 2025

Justin was very attentive and professional. Kept me updated on each step of service. Very pleased. More

by lbmorris1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin(service advisor)
Feb 10, 2025 -

Sterling McCall Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2025

Rock was an outstanding sales rep in the process from start to finish. He was extremely knowledgeable about the various models we were considering and helped us finally select the NX we needed and wante More

by Jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Feb 10, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We look forward to your next visit! Take care!

February 04, 2025

Very satisfied . i like the messaging system and the waiting area is very quiet and nice More

by ibtesam77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Feb 10, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

This has been my dealership of choice since purchasing my 1st Lexus in 2000. My salesperson, service advisor, and mechanic are the best! When needed, they are there to make things right. They are customer or More

by mktmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Marlon Romero & mechanic, Wesley Smith
Feb 07, 2025 -

Sterling McCall Lexus responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Excellent service and help understanding all the new electronic things on the car. Fast turnaround for the service on the car More

by magbaxx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Feb 07, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Dealership clean and employees very kindand very helpful. Great to be able to make online appointments and the inspection very great to have for safety purposes. Thank you! More

by delahayoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Enriquez, Anthony Scala
Feb 07, 2025 -

Sterling McCall Lexus responded

Delahayoli, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Lexus!

February 03, 2025

The dealership offers great, personalized service and is very helpful from beginning to end. No hidden fees or gotchas and they are very clear on the charges and costs. Shout out to Van Lim for making this More

by Qwertytheasdf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Lim
Feb 07, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found Van to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2025

Easy to get appointment. Spoke to Michelle, she was professional and easy to talk to More

by lggalloway
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
Feb 03, 2025 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2025

I have a very good experience with AndyLiu . I love my Lexus Tx 500h . Thank you ! More

by oanh Duong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Feb 03, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andy here at Sterling McCall Lexus! If you have any further questions, please give us a call. We're always happy to help!

Feb 03, 2025 -

oanh Duong responded

Thanks!

Feb 06, 2025 -

Sterling McCall Lexus responded

Oanh, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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