Back

Sterling McCall Lexus

Houston, TX

4.8
1,651 Reviews

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,651 reviews

February 09, 2025

The service like usually very organized from the entrance to the exit all staff are very helpful and Mr.Steven Silva welcomed me with all respect and was very cooperative. Really I highly recommend Sterling More

by Cherrymarcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Steven Silva, Ray Villarreal, Mylinh Tran-Salazar
Feb 12, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2025

Always get good service when returning for service at my favorite dealership which is closest to where I live More

by ashlen72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 12, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

Steve was able to get my 2nd fob key, Updated my ECU. He is amazing. More

by lindabrown525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rodriquez
Feb 12, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2025

Very convenient and thoughtful service. Always has nice loaner cars available to ease any inconvenience from not having your car. Beautiful environment. More

by Alex Chebaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Feb 13, 2025 -

Sterling McCall Lexus responded

Hello Alex, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Rock was an outstanding sales rep in the process from start to finish. He was extremely knowledgeable about the various models we were considering and helped us finally select the NX we needed and wante More

by Jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Feb 10, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We look forward to your next visit! Take care!

February 05, 2025

Excellent service! !! Matt , my service representative, is very efficient and professional. I highly recommend your Lexus Dealership to my friends! More

by drbarbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres 5 stars!!!
Feb 07, 2025 -

Sterling McCall Lexus responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

It was very pleasant greeting and service. Waiters was nice and beautiful with snack and coffee. Services advisor was very nice. More

by Manoj shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Feb 10, 2025 -

Sterling McCall Lexus responded

Manoj Shah, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We look forward to your next visit! Take care!

February 05, 2025

Justin was very attentive and professional. Kept me updated on each step of service. Very pleased. More

by lbmorris1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin(service advisor)
Feb 10, 2025 -

Sterling McCall Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 04, 2025

This has been my dealership of choice since purchasing my 1st Lexus in 2000. My salesperson, service advisor, and mechanic are the best! When needed, they are there to make things right. They are customer or More

by mktmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Marlon Romero & mechanic, Wesley Smith
Feb 07, 2025 -

Sterling McCall Lexus responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Excellent service and help understanding all the new electronic things on the car. Fast turnaround for the service on the car More

by magbaxx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Feb 07, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

...
21
...