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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,880 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,880 reviews

April 09, 2025

Great experience with Esner. He was incredibly helpful and kind - made service quick, painless and easy. More

by TCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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Apr 11, 2025 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 09, 2025

My experience with sterling mcCall lexus was great all staff member that I encountered were very curious and welling to help. More

by jus4msp
Recommend Dealer
Yes
Employees Worked With
Michael Arbela Service Rep
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Apr 12, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

Professional, efficient, helpful service consultants and stuff. Very satisfied with their work. Thank you for your help! More

by ruthberlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Apr 11, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 08, 2025

Great service and very satisfied the service and performance. Keep it up Mr. Josue Garcia. More

by kaithakottil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Garcia
Report | Print
Apr 10, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Good asistants like Justin for my şexus. He is very friendly and informative. He has technically good knowlege. But ko coffee and tear or hot water in tea room. Resting or waiting ro More

by Ferudun.kilic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin is my favorıte. He is veriy informative and friendy. He has good technical knowlege. , Ray Villarreal, Mylinh Tran-Salazar
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Apr 11, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 08, 2025

Extremely professional staff, value customer and provide prompt services with timely and reliable service but too expensive More

by ashamachal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Apr 10, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2025

Lack of communication. Didn’t spend time to explain the reason for charges (I am a new owner). Just simply said, “it’s service charge.” By the way, I never met people from More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Apr 11, 2025 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I apologize that our service advisor did not properly explain the work performed on your vehicle and charges related to that work. Please contact me at 713-995-2414 and I will be happy to review the work performed and answer any questions you may have. Holly Kaminga Service Director

April 07, 2025

Sterling McCall Lexus provided great service, friendly faces, knowledgeable team with great customer service. Highly recommend. More

by pat_and_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
Report | Print
Apr 10, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 07, 2025

This is absolutely the best Lexus card dealer in Houston and the e surrounding areas. Jose, my advisor always goes above and beyond. Everyone at the dealer is so respectful and professional. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Report | Print
Apr 09, 2025 -

Sterling McCall Lexus responded

Hi Laura, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2025

Sterling McCall Lexus been my dealership for 19 years. Great customer service and care very time. More

by bjgraze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Rodriguez
Report | Print
Apr 09, 2025 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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