
Sterling McCall Lexus
Houston, TX
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Excellent customer service from my new service representative, Kevin Martinez. He was informative and was able to manage my expectations so that it was a pleasant experience. Thanks a million Ke representative, Kevin Martinez. He was informative and was able to manage my expectations so that it was a pleasant experience. Thanks a million Kevin. More
Service specialist, associated to me was Mr. Michael. He was very helpful and professional, and went extra mile to sort things out in a very diligent way. I wish, there are few more like him. Michael. He was very helpful and professional, and went extra mile to sort things out in a very diligent way. I wish, there are few more like him. More
Very professional service. The service was done faster than I had anticipated. The service representative Wes very helpful and explained recommended what work should be done an The service was done faster than I had anticipated. The service representative Wes very helpful and explained recommended what work should be done and the price was fair. Highly recommend!! More
I had service at Sterling Mc call today. Jeff Pell is the service consultant He is very kind and helpful. He answered any of the questions I asked. Done excellent job in my car Thank you Jeff Pell is the service consultant He is very kind and helpful. He answered any of the questions I asked. Done excellent job in my car Thank you Jeff Pell More
I met with Mr. Thien Nguyen first over the phone after completing an internet search and then in person. He did exactly what he said he would do. I was at the loca Thien Nguyen first over the phone after completing an internet search and then in person. He did exactly what he said he would do. I was at the location less than two hours. My purchased vehicle was ready upon arrival and paperwork was also ready to be signed! Finance was amazing as well, extremely attentive and answered all questions. Unfortunately, I can not recall his name but he do sing in the Houston Opera!! I would recommend your next car purchase from Sterling McCall Lexus and your next car salesman to be Mr Nguyen! More
Smooth check in. Service progress updates information is useful. Coffee and snacks make waiting time easier. Appropriate description of service provided with clear bi Service progress updates information is useful. Coffee and snacks make waiting time easier. Appropriate description of service provided with clear billing information. No hassle check out. Overall very satisfactory experience. More
Not less than amazing … they have a customer for life… my entire transaction was handled virtually because i live out of state and it was completed in one day…. Donavan Thomas did a xxxx of a job helping me entire transaction was handled virtually because i live out of state and it was completed in one day…. Donavan Thomas did a xxxx of a job helping me with this purchase. An excellent representative of the company… the rest of the team was awesome also the finance team and the warranty specialist I believe her name was Jo….. Again this place is awesome …. More