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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,380 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,380 reviews

November 08, 2024

Everyone is professional and treat customers well with plenty of snacks and drinks. Clean, welcoming More

by bellover
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
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Nov 11, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Great service Understand your needs and services vehicle as per the needs. Sales staff are supportive and understand the issues. Loaner vehicle is a great option provided. More

by Jaz.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Castil
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Nov 11, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Great service. I would use them again. I've used them for years now. And would again More

by Rpanzar126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
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Nov 09, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

Appointment was good, on time. Work done quickly. Nice quiet space in the waiting room. More

by Jim collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt torres
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Nov 09, 2024 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 05, 2024

Hunter was very good, Service was very fast and thorough, I was very pleased as usual. More

by russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 07, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Hunter here at Sterling McCall Lexus! We look forward to your next visit! Take care!

November 05, 2024

Courteous, attentive, professional and knowledgeable. I would definitely recommend my family and friends to visit this dealership if interested in purchasing a car. More

by ctpolk1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
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Nov 07, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2024

Service advisor Katie Medina gave excellent service. She explained everything in detail. She took care in getting my second key. More

by Samir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KATIE MEDINA
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Nov 07, 2024 -

Sterling McCall Lexus responded

Hi Samir, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2024

They have always made me fill confident in bringing my car here instead of taking it someplace else More

by pricelynda81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
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Nov 06, 2024 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

They were very quick and efficient in taking care of my car. Didn’t try to upsell me on getting more things done. More

by jubinair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Medina
Report | Print
Nov 06, 2024 -

Sterling McCall Lexus responded

Hi Jubinair, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2024

The service department always give excellent service. Everyone is so nice and very helpful with anything that’s needed. My service advisor Steven always give excellent customer service and make sure my n More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven service advisor
Report | Print
Nov 06, 2024 -

Sterling McCall Lexus responded

Hi Samantha, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Thank you, and have a fantastic day!

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