Back

Sterling McCall Lexus

Houston, TX

4.8
1,467 Reviews

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,467 reviews

December 05, 2024

Very professional. Explains all the necessary service that needs to be done . Includes the video of the inspection More

by Yasmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Torres
Dec 06, 2024 -

Sterling McCall Lexus responded

Hello Yasmin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Best service in the industry Quick response and honest analysis Will definitely be my #1 go to dealer More

by jrfairbairn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arbelaez. Matt Torres, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Dec 06, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

The associates were efficient and courteous in taking care of my car. The wait time was very minimal. More

by Ivygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Warren, Kinley Rushing
Dec 06, 2024 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Provided cost up front, explained work to be done. Performed work great. Honored my instructions More

by mike_bruns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Dec 06, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Marlon was very helpful and handled the service efficiently. The waiting area is very comfortable. More

by Donna C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Dec 06, 2024 -

Sterling McCall Lexus responded

Hello Donna, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2024

They serviced my car within the two hour window that they promised. The service rep was very friendly and professional. More

by LeeTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 06, 2024 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

We were there for a second key and first free checkup. The service staff were prompt and friendly. The Service Advisor was friendly and proficient. He confirmed the work to be done, estimated waiting tim More

by ivy623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Dec 06, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 05, 2024

Randy was a great advisor and helped me choose the service that I needed. Thank you for all of your help! As busy as it was, my car was in and out in an appropriate amount of time, now ready to head More

by Diane_ann75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemb, Anthony Scala
Dec 08, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Randy here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

December 04, 2024

My service rep Nathan was a pleasure to work with ! ( hint ask for Nathan guys ! He’s a real stand up guy) More

by BB1295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 05, 2024 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2024

Courteous, careful with diagnosis, fast service , excellent customer service, great communication with client and willing to advice you More

by Cristy.clifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Dec 06, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
20
...