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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,264 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,264 reviews

November 30, 2024

My Service guy; Marlon at Lexus Sterling McCall is the best. Marlon keep me informed and updated on everything that goes on with my care. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Dec 02, 2024 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about Marlon. We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

November 29, 2024

Went in for oil change, everyone was so friendly, comfortable waiting area with coffee and snacks, and excellent customer service! More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Dec 01, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

It was a busy day in the maintenance service yesterday. I saw it on the face of Mr. Kevin Bayer. Inspite of it he was accommodating with a smile. He updated me always. He was courteous and polite. Kudos to More

by amleht6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Dec 01, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

November 27, 2024

Rock is knowledgeable, honest and professional. We actually enjoyed talking with him ! All other staff are very nice too. More

by David D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rock Brailsford
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Nov 28, 2024 -

Sterling McCall Lexus responded

Hi David, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Outstanding experience. It was an easy and smooth buying process. All the people were friendly and professional. More

by wfeaves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Nov 28, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2024

The Service Advisor, Ms. Katie Medina, did a great job! Well done! I also enjoyed very much for the 3 hours that I spent at Sterling McCall Lexus while the service was done More

by mbleung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Medina
Report | Print
Nov 27, 2024 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

Servicing at Sterling McCall was very pleasant experience. When the service went beyond time due to additional services, they arranged a loaner car too. More

by Thiyagarajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 28, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 25, 2024

Excellent in every respect. Reception. Workmanship. Courtesy. Treatment. On time. As promised. Neat and clean Enjoyed it thoroughly. More

by RKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Nov 26, 2024 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Exceptional customer service! The salesman went above and beyond to explain all the details of the car and to keep me informed during the buying process. More

by aellahi87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kitzmiller
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Nov 28, 2024 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

The service department is excellent. They go out of their way to make sure that you are completely satisfied and they're very honest More

by Mr. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff/ service department
Report | Print
Nov 28, 2024 -

Sterling McCall Lexus responded

Hi Smith, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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