Sterling McCall Lexus

Awesome service and professional staff! Marlon, as usual, displayed exceptional customer service skills coupled with his knowledge! Marlon, as usual, displayed exceptional customer service skills coupled with his knowledge! More

Excellent servic! very courteous and completely knowledgeable about what to do! Kept in touch with me and finished all work in a timely fashion! very courteous and completely knowledgeable about what to do! Kept in touch with me and finished all work in a timely fashion! More

Your services have reached pre-pandemic levels again. Service means a lot, and we are glad that you’ve made it back to a satisfactory level. Service means a lot, and we are glad that you’ve made it back to a satisfactory level. More

Great Service. Hunter is a great service agent I get all of my maintenance service at Sterling McCall Lexus. Hunter is a great service agent I get all of my maintenance service at Sterling McCall Lexus. More

I had to take my wife’s car for service. When I made the appointment, I requested a loaner car as I had some errands to run. When I arrived, I was greeted and checked in. The service advisor When I made the appointment, I requested a loaner car as I had some errands to run. When I arrived, I was greeted and checked in. The service advisor confirmed the reason for my visit took me to her a loaner car. The loaner car process was quick and I was able to get out quickly. I was able to run errands while the car was being serviced. Matthew Torres (service advisor) was easy to reach for questions and responsive. I appreciate the amazing customer service. More

Matthew always takes great care of me. He is the pinnacle of service advisor. I wish all advisors were like him. Kevin Bayer and Marlon are good to. Enjoy your weekend He is the pinnacle of service advisor. I wish all advisors were like him. Kevin Bayer and Marlon are good to. Enjoy your weekend More

Everyone was Very friendly and knowledgeable. Great communication throughout the buying process. Great customer service Great communication throughout the buying process. Great customer service More

Kevin always welcomes me with great service & very efficient with his work. Greatly work done! efficient with his work. Greatly work done! More

The service shop takes entirely too long. I was there for three hours today. I waited until the end of my maintenance service for them to finally give me a quote on my mirror repair. If they I was there for three hours today. I waited until the end of my maintenance service for them to finally give me a quote on my mirror repair. If they had given me that quote at the beginning I could have left in a loaner and had them do everything at once. Now I have to go back. They have too many customers scheduled because it takes too long. Sales is absolutely horrible. We begged for months to get options as our lease is coming to an end. David would never respond to our emails or call us back. We finally went to another dealership. Westside Lexus. I won’t be back to Sterling McCall. We have been customers for years and it’s been awful since day one with Corday. More

Excellent service. Technician and service advisor was very knowledgeable and thoughtful. Highly recommend. Would love to get service there again. Kevin Martinez was exc Technician and service advisor was very knowledgeable and thoughtful. Highly recommend. Would love to get service there again. Kevin Martinez was excellent More