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Sterling McCall Lexus

Houston, TX

4.8
1,363 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,363 reviews

January 03, 2025

I have purchased 4 cars from Sterling McCall Lexus and will continue to do business with them as they maintain high standards of customer service and satisfaction. More

by hugo.sheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Cano
Jan 05, 2025 -

Sterling McCall Lexus responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Great service and great customer reps. They also provide a nice lounge for you while you wait for your vehicle More

by oyisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 05, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Great service and communication. Negotiating was straightforward with no xx. Pricing was fair and their sales team walked through all the details and features before we left. Would d More

by ThoH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Liu
Jan 05, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2025

Always excellent service Courteous staff Nice waiting area for customers with various areas Private cubicles quiet lounge bar atolls dining tables TV watching areas More

by Jcklee2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Jan 02, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

The car buying experience was quick, easy and seamless. The sales person Farzad Askari, that I dealt with was professional and had no pressure on selling the vehicle. More

by mmassaro110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhad Askari
Jan 04, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Farzad here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Been going here for years and the service and people are always the very best! More

by FJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Jan 02, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 01, 2025

Van Blount is greatest salesman at Sterling McCall Lexus. He understands and willing to work with customers. Ask for him if you go there. More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Jan 02, 2025 -

Sterling McCall Lexus responded

Hi Nick, thank you for your kind review; we are happy to pass along your comments to the Van here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

All personnel are polite and helpful through the process. The wait time seems accelerating from messages to comforts of home. Special shout-out to Grant Walker!!!!! Thank you….. More

by Jimpero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jan 02, 2025 -

Sterling McCall Lexus responded

Hi Jimpero, thank you for your kind review; we are happy to pass along your comments to the Grant here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Great team to work with, they deliver what they say they are going to do More

by Musbjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Castillo
Jan 01, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

I’m always pleased with the service at Sterling McCall Lexus. The staff is always friendly and helpful and the atmosphere is always warm and welcoming. I’ll keep going back for their excellent service! More

by shawndahollow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 02, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.