Lexus of Southwest Houston
Houston, TX
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Service writer, Stephanie, was absolutely fantastic. Car was vacuum and washed before delivering after service. Very professional service department. Nice lounging area. Car was vacuum and washed before delivering after service. Very professional service department. Nice lounging area. More
Seamless from arrival to done. The service writer was accurate about what was needed and the costs. He stayed in contact with me and I was in and out. The service writer was accurate about what was needed and the costs. He stayed in contact with me and I was in and out. More
The service was exceptional, my service advisor Kevin martinism was excellent advisor. With mapping an appointment , he got me out at a very reasonable time martinism was excellent advisor. With mapping an appointment , he got me out at a very reasonable time More
Professional service. Employees were competent and courteous. Facilities were clean and comfortable. Wait times were minimal. Excellence in all services. Highly recom Employees were competent and courteous. Facilities were clean and comfortable. Wait times were minimal. Excellence in all services. Highly recommend. More
Highly recommend anyone to come to Group 1 Southwest Lexus and work with Hai. He was the only person willing to work with me to get a deal done while I was turned down from clear lake Lexus and Northsid Lexus and work with Hai. He was the only person willing to work with me to get a deal done while I was turned down from clear lake Lexus and Northside Lexus!! More
I was pleasantly surprised when working with the dealership to purchase a used vehicle. The salesman Ilya Zaretsky was very responsive and wonderful to deal with. I have bought many cars, new and ol dealership to purchase a used vehicle. The salesman Ilya Zaretsky was very responsive and wonderful to deal with. I have bought many cars, new and old over the years, this was the easiest one by far. More
Always a pleasant experience! The customer service is outstanding and I have the utmost appreciation and gratitude for Kinley as my service advisor, she goes above and beyond in t The customer service is outstanding and I have the utmost appreciation and gratitude for Kinley as my service advisor, she goes above and beyond in taking care of my service needs and the leadership of Jessie compare to none and it reflects in his staff and operations. More
Professional staff, easy online scheduling, and a smooth experience. Highly recommend! Jose Gutierrez has been my service advisor for many years. He is great experience. Highly recommend! Jose Gutierrez has been my service advisor for many years. He is great More



