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Lexus of Southwest Houston

Houston, TX

4.8
2,493 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,493 reviews

February 11, 2026

Nice facility and friendly staff. Took vehicle for a recall repair and was promptly assisted. More

by ochinchilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Nguyen and Hans
February 09, 2026

Excellent customer service. I’m a repeat customer, and Van always takes great care of me. Each time I visit, he’s the first to greet me on the showroom floor and consistently go More

by rachel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Lim
Feb 11, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

Feb 12, 2026 -

Lexus of Southwest Houston responded

Hi Rachel, thank you for taking the time to leave a review for us at Lexus Southwest Houston. We're happy we could meet your expectations! Until the next time we meet, take care!

February 08, 2026

Was extremely satisfied with the advisor Randy Lemp. Very professional and helpful. Kudos to him. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
February 08, 2026

Mr. Edward was very nice and kind and very professional. He listened to us every he did how want. Because of him everything went smoothly. I will recommend him my friends and family More

by mosammat.begum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Edward
February 08, 2026

As usual amazing service. Easy to schedule and Derreck Castillo polite, welcoming and very informative throughout. Also helped explain some features in new car (still learning More

by LRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derreck Castillo
Feb 12, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

February 08, 2026

Excellent Service. Cris Garner is the Best you guys have on the team. I recommend as you guys 1 More

by oscarclay76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Garner, Ray Villarreal, Mylinh Tran-Salazar
Feb 12, 2026 -

Lexus of Southwest Houston responded

Hi, we really appreciate your feedback! Thank you, and have a fantastic day!

February 07, 2026

I had an amazing experience with Marlon at Lexus of Southwest Houston. My car battery needed to be replaced, and Marlon went above and beyond by arranging for someone to come directly to my home to tak More

by cmsalazar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Feb 11, 2026 -

Lexus of Southwest Houston responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2026

Great experience at the dealership, fast service and all personnel were attentive during my visit on a Saturday. More

by GV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Feb 11, 2026 -

Lexus of Southwest Houston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 06, 2026

My husband took my car for service He became ill they were very helpful. Called an ambulance and stayed with him til it arrived They kept my car until the following day when I was able to pick it back More

by Ann.polemenakos
Recommend Dealer
Yes
Employees Worked With
Stevie
Feb 11, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2026

Excellent customer service. . Marlon is the best when it comes to telling me about my car what’s needed and what I will be paying before the service is done. More

by Kagibson00324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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