Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Southwest Houston
Houston, TX
2,893 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,893 reviews
September 10, 2026
I recently purchased a 2021 Audi Q3 from Lexus of Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. P Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. Purchasing a vehicle is such a major life event, but his warm approach completely put me at ease. On top of that, navigating the finance department was an absolute breeze and entirely smooth. From start to finish, the entire process was transparent and stress-free. If you want a seamless car-buying experience, go see Chet! More
by ms.prissi365
Employees Worked With
Chet, Ray Villarreal, Mylinh Tran-Salazar
September 08, 2026
I had a great experience with their car maintenance service. The staff was professional, friendly, and knowledgeable. They explained the work clearly, completed the service on time, and took great care service. The staff was professional, friendly, and knowledgeable. They explained the work clearly, completed the service on time, and took great care of my vehicle. The pricing was reasonable, and I was very satisfied with the quality of the work. I would definitely recommend them for reliable and professional car maintenance. More
by Suresh M
Employees Worked With
Josue (josh) Garcia
September 08, 2026
Kelly was excellent. Personality awesome. Explained everything and potential cost. Extremely satisfied with her work, honesty and explanation of all needed and why. Give Personality awesome. Explained everything and potential cost. Extremely satisfied with her work, honesty and explanation of all needed and why. Give her a raise. Best since I have been coming. No judgements no shy away from questions. More
by Onetia Materre
Employees Worked With
Kelly
September 04, 2026
Lexus of Southwest Houston always provides me the best service out of all the lexus dealers i’ve been to. Thank you Hunter for the customer service. service out of all the lexus dealers i’ve been to. Thank you Hunter for the customer service. More
by Kevin
Employees Worked With
Hunter Bassett
September 04, 2026
Prompt, efficient service. David Johnson, Service Advisor, was very helpful and attentive. Surroundings, as always, very clean and pleasant. David Johnson, Service Advisor, was very helpful and attentive. Surroundings, as always, very clean and pleasant. More
by kathyforster
Employees Worked With
David Johnson
September 03, 2026
I had an excellent experience purchasing a new Lexus NX450 at SW Lexus. Our salesperson Syed Ahmed was extremely polite, patient, and knowledgeable. He made my mom (who tends to stress out) feel comfor NX450 at SW Lexus. Our salesperson Syed Ahmed was extremely polite, patient, and knowledgeable. He made my mom (who tends to stress out) feel comfortable. Syed was the real MVP! I would not hesitate in buying another car/referring friends and family to Syed at SW Lexus. More
by shouieb
Employees Worked With
Syed Ahmed
