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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,798 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,798 reviews

July 14, 2026

Every time I’ve been to the service dept. i have always been treated with respect and like my concerns were important to them. Employees well trained! More

by Mbabybenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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July 13, 2026

I get great service at Lexus Southwest. My service manager, Kevin B is always instrumental in getting everything done in a timely manner. They have an excellent communication system to More

by Roofytop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Jul 14, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2026

Fast, friendly service. No pressure to purchase the additional optional work. I would highly recommend. More

by lynettelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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July 11, 2026

Hunter makes servicing worthwhile as he gives the best customer service with a smile! Thankful for excellence! More

by kreneecambridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
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Jul 13, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2026

This dealership provides greater services for the past seven years serving my 2019 Lexus ES350, especially my service adviser Josh Garcia. More

by Kuoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
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Jul 12, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2026

Provided attention to every detail … and addressed every concern and went beyond and above expectations More

by Javapawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlin Romero
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Jul 12, 2026 -

Lexus of Southwest Houston responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2026

Good service by my saleman. The only thing I am not happy with the license plate frame. Instead of Sterling Mc Call Lexus., I have a frame from group 1 More

by Hungvo5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thien Nguyen
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Jul 10, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2026

Personable + professional are two words that describe my experience with Southwest Lexus. Everyone from my sales rep Jimmy Olguin to Annie Tran the Finance Director made my purchase seamless. More

by olson2412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Olguin, Annie Tran
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Jul 10, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2026

I love the pre owned department four stars, service is really not up to Lexus quality More

by Dr.carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service porters
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July 08, 2026

I waited less than the amount of time predicted and checked out very efficiently. My representative, Steven did an excellent job of keeping me informed along the way. It is my first appointment for my More

by Grandmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jul 10, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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