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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,886 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,886 reviews

September 04, 2026

Prompt, efficient service. David Johnson, Service Advisor, was very helpful and attentive. Surroundings, as always, very clean and pleasant. More

by kathyforster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Johnson
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September 04, 2026

This dealership has always been very professional, whether buying a new vihicle or having your Lexus serviced. Highly recommend! More

by allen.green112
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
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September 03, 2026

I had an excellent experience purchasing a new Lexus NX450 at SW Lexus. Our salesperson Syed Ahmed was extremely polite, patient, and knowledgeable. He made my mom (who tends to stress out) feel comfor More

by shouieb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Ahmed
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Sep 04, 2026 -

Lexus of Southwest Houston responded

Shouieb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. Thanks for the recommendation, and have an amazing day!

September 02, 2026

I recently purchased a used car from this location and I want to say that Ilya is the real deal!! He’s been incredible from the moment I walked into the door. He really treats you like family and wants to s More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya Zaretsky
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September 02, 2026

Great experience from Start to finish. Highly recommend this dealership from sales to service to the follow up More

by rsmith7964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
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September 02, 2026

Stephanie the service associate is absolutely awesome! ! She is always great to deal with and provides excellent customer service. More

by charleen.tackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Sep 03, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 30, 2026

My coordinator Stephanie was exceptionally good. ....next time would only come here ......we r planning to buy a new car More

by Meena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Aug 31, 2026 -

Lexus of Southwest Houston responded

Hi Meena, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

August 29, 2026

Great service, luxury experience and Francisco was very helpful and professional it was really great service. More

by Loutfyyasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Print
Aug 31, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found Francisco to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2026

I love this professional dealership And my service advisor (Jeffery) is the best Extremely thorough and professional More

by Angiefran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery ( 5 stars)
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Aug 31, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found Jeffery to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2026

They made it more stressful than it should have been had they listened to me and gave me what I asked for initially. More

by jaackiejaay12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gilbert
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Sep 01, 2026 -

Lexus of Southwest Houston responded

Thank you for sharing your comments. I apologize that your purchase experience was stressful. We always strive to provide a hassle free, luxury purchase experience and I sorry that we did not meet this goal with your purchase. Please contact me at 713-995-2410 if I can help to resolve any issues. Mylinh Salazar General Sales Manager

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