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Lexus of Southwest Houston

Houston, TX

4.8
2,398 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,398 reviews

January 07, 2026

Best experience in buying nx 350h with Juan Cano . He explain everything well and top of it he manage patiently all the question we raise in last minute More

by Sushma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan cano
January 06, 2026

I did not have my appointment scheduled due to computer problems at my job, which made my appointment not go thru. So I was able to schedule on my cell phone and they took me in right away. Customer servic More

by aijah_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
January 06, 2026

Very courteous and efficient service upon arrival and throughout. Comfortable area to wait and work. More

by claudertreece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
January 05, 2026

I always have a great experience with Lexus of Southwest Houston and today was no exception. The service managers are courteous, knowledgeable and communicate effectively concerning my vehicle status. I hig More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 07, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2026

Farzad and the Lexus of Southwest Houston team were great to work with through the buying process. More

by DCB
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Farzad Askari, Ray Villarreal, Mylinh Tran-Salazar
Jan 06, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2026

Very courteous and professional personnel. Respects customers and offers good value with great sales service. I recommend this to all! More

by Kalapi12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Johnson, Corday Clark
Jan 06, 2026 -

Lexus of Southwest Houston responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2026

Great service. My service consultant Esner was the best — knowledgeable, attentive, courteous, and answered all my questions. I wouldn’t go anywhere else because More

by DLex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
Jan 06, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2026

Kelly in Service is awesome! Excellent customer service! Quick & knowledgeable! Great experience! Thank you Kelly! More

by Deborah S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in Service
Jan 03, 2026 -

Deborah S. responded

Thank you Kelly in the service dept for the red carpet customer service!

Jan 03, 2026 -

Deborah S. responded

Ask for Kelly in Service!

January 03, 2026

The service took place quickly and the service advisor was courteous and helpful with pushing the service through to minimize my wait times. I recommend Jose Gutierrez More

by tamumiket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez , Ray Villarreal, Mylinh Tran-Salazar
Jan 05, 2026 -

Lexus of Southwest Houston responded

Hi thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you have any further questions, please don't hesitate to reach out!

January 02, 2026

I love Sterling McCall Lexus! I made a next-day appointment on December 30, 2025, and they serviced my vehicle on New Year's Eve. I was in and out quickly, just like any other day More

by takaisha1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mose, James, and Mr. Rockford, Ray Villarreal, Mylinh Tran-Salazar
Jan 03, 2026 -

Lexus of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

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