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Lexus of Southwest Houston

Houston, TX

4.8
3,005 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 3,005 reviews

November 11, 2026

Very good service advisor and facility. Friendly and knowledgeable staff. We wood recommend to other Lexus owners More

by joefhartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
November 10, 2026

Very luxurious, clean and nice. Employees were helpful and respectful. A very nice car dealership. More

by lynneray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai
November 10, 2026

The Appointment is on time, ask before services, no extra charges, and friendly customer service. More

by ChiaWang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
November 06, 2026

Every person I interacted with in the service department was extremely polite, professional and very helpful. They communicated extremely well the entire time they had my car. More

by mistimrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
Nov 07, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2026

Excellent from start to finish awesome job I’m very impressed my advisor kept me informed thru the process thanks again More

by LennyGonz55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Nov 07, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2026

Lexus Southwest has always gone above and beyond to help me with my car. I am constantly impressed by their willingness to help and as such will never purchase a car from another dealership . This is my sec More

by michellecaillouet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 06, 2026 -

Lexus of Southwest Houston responded

Hi, we are so happy to read such a great review about Lexus Southwest Houston! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 05, 2026

I went in for 5000 mile service and it went very smoothly. One happy customer. Thank you! More

by Carla Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody - Service and Gabriel - Technology
Nov 06, 2026 -

Lexus of Southwest Houston responded

Hi Carla, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2026

Competitor ran error codes to check HVAC actuators that appeared to not operating correctly. I was told that the entire dashboard needed to be removed and HVAC box assembly would have to be replaced as mul More

by Rettemp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon-Philippe Laurenceau
Nov 07, 2026 -

Lexus of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2026

Amazing service! Van took care of me and I was able to buy my dream car in no time. I would recommend this place to anyone looking to buy at an affordable rate and to More

by Whitney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Blount
Nov 07, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found Van to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2026

Always professional. Hospitable and accommodating. The advisors are very friendly and take the time to explain everything concerning my service visit from start to finish More

by beckybanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Barrett
Nov 07, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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