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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,763 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,763 reviews

June 26, 2026

Service is very professional and they do a good job letting you know the status of your car. More

by richardbbryant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinsley , Mylinh Tran-Salazar
Report | Print
June 26, 2026

Great Customer Service. Thank you Fadrez, Hamilton, Mo and the FINALIZER Dane. Thank you for all the answers to our questions. More

by db28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo, Hamilton and Dane
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June 26, 2026

Bought my last four vehicles from this dealership, great people to work with, no problems. More

by 2019vlpetru
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Corday, Ray Villarreal, Mylinh Tran-Salazar
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June 26, 2026

I am always met with a smile and my service is always great. My service rep Kevin keeps me updated on progress of my car. More

by raye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
June 25, 2026

Nice environment, clean and staff are always pleasant and friendly. Great place to hang out while waiting to complete service. Loved their amenities like cookies and coffee. More

by fayezamora0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp, Ray Villarreal, Mylinh Tran-Salazar
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Jun 26, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2026

Great technicians and friendly staff. However, it’s as if they have too many appointments for same time leading to way longer wait times. I was told that service would take 2-2.5 hrs, whi More

by Villanuevaoliviaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
June 24, 2026

It’s always excellent service in a comfortable environment and at competitive prices and cheerful attitudes More

by Tbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
Report | Print
Jun 26, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2026

Rolly and Tim were super helpful and very patient with me. I can’t thank them enough! More

by Kam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy, Rolly
Report | Print
Jun 26, 2026 -

Lexus of Southwest Houston responded

Hi Kam, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2026

Quick easy understand waiting area clean comfortable , water, snacks served. Even I didn’t made reservations I still got fixed my car less than 3 hours. More

by June
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco , Ray Villarreal, Mylinh Tran-Salazar
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Jun 24, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2026

I drove to Houston from another town, for a family event and next day noticed low tire pressure and took vehicle to this dealership - they were truly extremely busy - I had no appointment as it kinda happen More

by Kanwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jun 21, 2026 -

Lexus of Southwest Houston responded

Hi Kanwal, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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