Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,804 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 2,804 reviews

July 17, 2026

very easy to book an appointment, able to speak to a live person. Very professional service team, kept me updated. No surprise charges. Would definitely recommend More

by sukydhother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody- service advisor
Report | Print
July 17, 2026

They’re very nice to rich customers And very helpful when I had some questions More

by kimvang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
July 17, 2026

The service is always impeccable. The time not so much. My service advisor told me I’d be out of there in an hour or an hour and a half. I was there 3 1/2 hours. If he had told me in More

by Laurie Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
July 17, 2026

Took my vehicle to get serviced and while it was being serviced my window was scratched in the process along with the trim on the window. I dropped my vehicle off on a Wednesday and didn’t get a call back More

by dezzguzman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
July 15, 2026

Great experience, Great customer service, Great service. Quality work. Hans was absolutely Great. See you at the next service. More

by donny04rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans
Report | Print
Jul 17, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

July 15, 2026

Service is always great. Wouldn't even consider going anywhere else. Very easy to schedule appointments. More

by brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Basset
Report | Print
Jul 17, 2026 -

Lexus of Southwest Houston responded

Hi Brenda, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 14, 2026

Every time I’ve been to the service dept. i have always been treated with respect and like my concerns were important to them. Employees well trained! More

by Mbabybenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jul 15, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2026

I get great service at Lexus Southwest. My service manager, Kevin B is always instrumental in getting everything done in a timely manner. They have an excellent communication system to More

by Roofytop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Jul 14, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2026

Fast, friendly service. No pressure to purchase the additional optional work. I would highly recommend. More

by lynettelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
Report | Print
Jul 15, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 11, 2026

Hunter makes servicing worthwhile as he gives the best customer service with a smile! Thankful for excellence! More

by kreneecambridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Report | Print
Jul 13, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
...
281