Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,587 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 2,587 reviews

March 18, 2026

Kevin Bayer provided excellent maintenance service. Kind, cordial & exemplary professional. He always provided meaningful updates and took care of the service in quick time. Highly recommended More

by S. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
March 18, 2026

Cleaning of car was poor, was not vacuumed. Did not do a requested service had to to bring back. It was taken care of quickly and properly but Wasted my time. More

by schocker111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Silva
Report | Print
March 17, 2026

Thien "TN" Nguyen is great! Highly recommend l! i bought both a new and used vehicle from him! More

by Jenjencuevastab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie is good!, Mylinh Tran-Salazar
Report | Print
Mar 17, 2026 -

Jenjencuevastab responded

thien is very professional he listens more . he is not too wordy plus he has pleasant personality. most importantly he is not pushy i meant to say he doesnt force you to take his opinions. of course he doesnt need to convince people to buy lexus. the car is proven and tested for durability. my next car? ... still lexus😍

March 17, 2026

David was amazing to work with. He ensured I got into the perfect vehicle for me. He was very responsive and honest. More

by kiranvirani786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Mar 17, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2026

From start to finish the experience was great. Esner was customer service at its finest More

by Mlhoward39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
Report | Print
Mar 17, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with Esner. We hope to be of service to you again in the future. Best wishes, Lexus Southwest Houston

March 15, 2026

Kevin was Very kind and personable. Kept me updated on what was going on and when my vehicle was ready for pickup More

by qudus19902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer , Mylinh Tran-Salazar
Report | Print
Mar 17, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

March 15, 2026

I had a great overall experience. They were friendly and efficient. Kept me updated during the whole process. More

by Lina.m.alanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Mar 17, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

March 15, 2026

Great work on car. great customer service Special thanks to Matt Torres, Hans and Collin! Coordinated all aspects of repairs, paint and loaner. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Hans, Collin
Report | Print
Mar 17, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

March 15, 2026

Amazing service, walked in at 1730 and left with a new car at 1930. Danh was very helpful and everyone there gives exceptional service. More

by richardsdmatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Report | Print
Mar 17, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2026

Service was great, very straightforward. My service rep Stephanie helped get the specific things I was looking for done in a timely manner and she was clear about estimated wait More

by the.american.dragon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Nguyen
Report | Print
Mar 16, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
259