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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,419 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,419 reviews

January 14, 2026

As always the service maintenance was great, Marlon Romero is amazing, thanks for everything and for the great job More

by yalilealfonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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January 14, 2026

The sales representative Van Blount was very helpful. He kept communication with me periodically and made the deal go through smooth and provided the best service ever! More

by jskrilla09.jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Blount, Ray Villarreal, Mylinh Tran-Salazar
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January 14, 2026

Thien Nguyen was an excellent salesperson. He was professional, knowledgeable, and proactive, and he successfully secured our 2026 Lexus GX 550. The entire process was smooth and stress-free. More

by Kimcly1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Huynh, Ray Villarreal, Mylinh Tran-Salazar
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January 14, 2026

Best service ever! ! Kinley my advisor was so professional and accommodating! Healthy happy New year to Lexus family! More

by chefgorme20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley, Mylinh Tran-Salazar
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January 13, 2026

Very efficient with scheduling and Francisco the service rep was a pleasure to deal with and kept me informed on the service process. More

by saintsvirginisland
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapa
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January 12, 2026

Jose was very helpful and made it a very pleasant experience in getting my car serviced. More

by dblanchette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Service Writer
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January 12, 2026

They are very organized and efficient. My advisor was extremely helpful and nice. I was kept informed as the technician progressed with my car repairs. More

by Msdoug1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Castillo
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January 11, 2026

Today’s experience was good. A loaner was provided and the timely update on the status with details More

by pxktexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
Report | Print
Jan 12, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2026

Excellent and impressive services, I was informed every stage, and let me know each payment, thanks David, looking forward to receiving your services next time More

by Hellen_wanghua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 12, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2026

Thank you for a smooth process and for keeping me informed throughout the process! Kelly was professional and made me feel welcome. More

by Vbarnes20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Calloway
Report | Print
Jan 11, 2026 -

Lexus of Southwest Houston responded

Hi, we are so happy to read such a great review about Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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