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Lexus of Southwest Houston

Houston, TX

4.8
2,700 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,700 reviews

May 27, 2026

Very attentive to our needs. Did the maintenance service very reasonable time. Technician did a good job. More

by inagigak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, service advisor.
May 27, 2026

Lexus of Southwest Houston is very caring and professional. The associates are nice. The waiting room is very comfortable with snacks, tea,coffee and soft drinks. Comfy chairs, tvs, tables. G More

by dkhymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
May 26, 2026

Our service advisor Ashley was very helpful and the technicians are very professional and knowledgeable. Very happy with the service More

by Leonela chavarria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
May 24, 2026

Wait time was longer on my first service (3hrs) but great service overall. Service advisor was nice to work with. More

by crod1411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
May 23, 2026

Sterling McCall Lexus on the southwest side of Houston is an awesome dealership. Everyone there is very kind and helpful and will do their best to get you exactly what you need or want. More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Eduardo today in the service department, Ray Villarreal, Mylinh Tran-Salazar
May 24, 2026 -

Lexus of Southwest Houston responded

Hi Frankie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2026

Matt and Pedrom were very accommodating to me. They even bought me food and worked together to get the car ready well within time. I got the car I wanted and it was because of these two gentlemen! More

by Harris Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
May 23, 2026 -

Lexus of Southwest Houston responded

Hello Harris, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!

May 21, 2026

Service manager kept me engaged at all times. I asked for a longer car 2 hours after I was there and they accommodated me., More

by Rolandkhendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
May 23, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2026

Always good, everyone happy to help you. Service advisor went above and beyond to make sure wait was enjoyable as possible. More

by r_w_r570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use
May 23, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2026

Clean, efficient, friendly,. ..FINALLY! There were some challenges before, but things appear corrected. I finally have a fantastic service advisor too. More

by deborah.yukon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Loncereau
May 22, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2026

Dealership worked hard to find a fair solution and replace 12 volt battery before it became a reoccurring problem. More

by czapdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez and Stefania
May 22, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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