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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,567 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,567 reviews

March 10, 2026

Great customer service staff was courteous and explained what was needed and kept me informed More

by elewis475270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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March 10, 2026

Great! Advisor was great! Thanks !!!!!!!!!’ See you next time. Service was done in a timely manner More

by earnest.pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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March 10, 2026

My service attendant was excellent. He was polite, courteous and very professional. I had a very pleasant experience and I was well pleased with the service. Thanks for giving me this s More

by rome461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with my service attendant
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March 10, 2026

Roley assisted me with my car purchase and he made the process easiest by far. His professionalism and attention to detail was superb!. More

by naomicw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roley Verelien
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March 10, 2026

Excellent level of customer service and communications by both the salesperson and the general sales manager. More

by Kurt Keene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan, Mylinh Tran-Salazar
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March 10, 2026

David Capin is excellent. He made car buying experience easy. Harry in Finance was so professional and explained everything excellently. Highly recommend both More

by Mskmoney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
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March 09, 2026

From the moment I made an appointment every step was sales. Not a good look More

by washince58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans
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March 08, 2026

Nice place to relax and work while the car is being serviced. Good clean lounge and restroom More

by maydayjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Mar 09, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! Until the next time we meet, take care!

March 07, 2026

I had an exceptional experience at Lexus thanks to my service advisor, Steven. From the moment I arrived, he was professional, attentive, and genuinely focused on making sure my vehicle was taken care of More

by V Sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
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Mar 09, 2026 -

Lexus of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2026

Excellent service! All service request were completed completely and in reasonable time. Professional and thorough. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Gutierrez
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Mar 09, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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