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Lexus of Southwest Houston
Houston, TX
2,851 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 11, 2026
I had a great experience with my service associate, Kevin Martinez. He was professional, courteous and very helpful throughout the entire process, He took time to explain everything clearly, answered all my Martinez. He was professional, courteous and very helpful throughout the entire process, He took time to explain everything clearly, answered all my questions and made sure my vehicle was properly taken care of. The serviece was efficient as always and the staff friendly and respectful. I really appreciate the excellent customer service and would definitely recommend them to others. More
by Maushami.grg
Employees Worked With
Kevin Martinez
August 10, 2026
I always take my car to Southwest Lexus for repairs. The quality of work performed is very good. My service associate John kept me informed about the work needed and made certain my questions were answ The quality of work performed is very good. My service associate John kept me informed about the work needed and made certain my questions were answered. When my wait was longer than expected, he arranged a loaner car for my use. I am completely satisfied with the services provided by your team. More
by Pumpkinbrick
Employees Worked With
Jon Laurenceau
August 08, 2026
Service writer, Stephanie, was absolutely fantastic. Car was vacuum and washed before delivering after service. Very professional service department. Nice lounging area. Car was vacuum and washed before delivering after service. Very professional service department. Nice lounging area. More
by calvinyep
Employees Worked With
Stephanie Nguye , Mylinh Tran-Salazar
August 07, 2026
Seamless from arrival to done. The service writer was accurate about what was needed and the costs. He stayed in contact with me and I was in and out. The service writer was accurate about what was needed and the costs. He stayed in contact with me and I was in and out. More
by Richard
Employees Worked With
Hans
August 05, 2026
The service was exceptional, my service advisor Kevin martinism was excellent advisor. With mapping an appointment , he got me out at a very reasonable time martinism was excellent advisor. With mapping an appointment , he got me out at a very reasonable time More
by bevmabrey54
Employees Worked With
Kevin martinez
August 05, 2026
Professional service. Employees were competent and courteous. Facilities were clean and comfortable. Wait times were minimal. Excellence in all services. Highly recom Employees were competent and courteous. Facilities were clean and comfortable. Wait times were minimal. Excellence in all services. Highly recommend. More
by Donculbert
Employees Worked With
Mirra
