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Lexus of Southwest Houston

Houston, TX

4.8
2,464 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,464 reviews

January 30, 2026

Nice and clean dealership. Sales staff especially David Capin and GM Joey are outstanding and know what the customer wants. They both went out of their way to take care of my n More

by ktaqi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin, Joey Dupuis
January 30, 2026

Truly an outstanding dealership experience. From start to finish, the team was attentive, transparent, and went above and beyond to ensure everything was handled efficiently. Highly recommend. More

by memonraheel786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
January 29, 2026

Very helpful people. Honest and detailed explanation of the services provided. Good prices, not the padding that other service centers try to get away with. More

by ccarlucci08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deerrick and Dave.
January 29, 2026

Best service experience available. Hunter has always ensured we leave this dealership’s service department happy. One of the primary reasons I only purchase Lexus vehicles. More

by Steve J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
January 29, 2026

The customer service is extremely good regardless of what model of Lexus you have. Owning a Lexus is the best decision any vehicle owner should make because of the durability and cost involved in the lifetim More

by Chuks Ajuzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
January 28, 2026

My service advisor Kinley very attrntive and responsive. The service center has great service overall. More

by ij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Jan 28, 2026 -

Lexus of Southwest Houston responded

Hi, thanks for your praise and kind comments about Kinley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2026

Excellent service department! My service advisor, Ashley, is always helpful. Very nice waiting area, and I love my Lexus. More

by GSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
January 27, 2026

Kelly was very helpful and communicative. She checked me in exit and came and found me in the waiting area upon completion. More

by Markisonit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jan 28, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Until the next time we meet, take care!

January 25, 2026

Easy to schedule. Service reps are good. Quality is also good. Cost is high as all dealers are. More

by Jdee108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Jan 26, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2026

The staff are always welcoming with a wonderful waiting area and great service. They strive to get you in and out as quickly as possible. More

by Keli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirra, Ray Villarreal, Mylinh Tran-Salazar
Jan 27, 2026 -

Lexus of Southwest Houston responded

Hi Keli, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Thank you, and have a fantastic day!

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