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Lexus of Southwest Houston

Houston, TX

4.8
2,454 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,454 reviews

January 24, 2026

Excellent customer service. Quick process! The car salesman, Donovan was very knowledgeable, polite and courteous. More

by Sharon_bell92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Walker, Ray Villarreal, Mylinh Tran-Salazar
January 24, 2026

Ashley, my service representative did a great job. In communication along the way. She is following up on a pending issue. More

by rgiles5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
January 24, 2026

Perfect service as always. Francisco does a great job. And always fixes my flat tires and other problems. The service department is why I will never switch car makers. More

by allentanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa francisco great Turkish sales guy sell me 3 cars. , Ray Villarreal, Mylinh Tran-Salazar
January 24, 2026

Best customer service hands down, best service department. Highly recommend to buy a car here More

by alisiddiqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
January 24, 2026

Sterling McCall Southwest in Sugar Land consistently delivers a great customer experience. Esner A. provided excellent service professional, courteous, and communicative throughout the entire process. I More

by Sherie Wesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
January 23, 2026

The service team at Group 1 Lexus of Southwest Houston are amazing.Steven Silva took care of my RX from start to finish. Always keeping me updated as to the status of the work being done. I would not go a More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva , Mylinh Tran-Salazar
January 23, 2026

Outstanding service. very good at communication. Fair price good at communicating whats being done on my vehicle More

by supersubscruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
January 23, 2026

Danh Nguyen did a wonderful job with us when we came in to Southwest Lexus. We have a car and he answered all our questions and made sure we were completely satisfied I would recommend the car,Danh and t More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danh Nguyen
Jan 24, 2026 -

Lexus of Southwest Houston responded

Hello Jeff, thank you for your kind review; we are happy to pass along your comments to Danh here at Lexus Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2026

My Service Coordinator Stevie is Awesome and very Attentive. His Customer Service skills are Great. More

by spodee07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Jan 24, 2026 -

Lexus of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Stevie here at Lexus Southwest Houston! We look forward to your next visit! Take care!

January 23, 2026

The dealership is a very nice place and their staff from reception to services are very professional and friendly. More

by hatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
Jan 24, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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