Lexus of Southwest Houston
Houston, TX
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Excellent service and explanation. Timely response and delivery. Excellent salesman who worked with us. Felt satisfied when leaving the dealership Timely response and delivery. Excellent salesman who worked with us. Felt satisfied when leaving the dealership More
First visit to this Lexus Dealership. All of the staff were friendly and perfessional. The customer lounge was clean and well stocked with drinks and snacks. The ladies room was clean. I All of the staff were friendly and perfessional. The customer lounge was clean and well stocked with drinks and snacks. The ladies room was clean. I enjoyed the quiet area lounge set apart from the main lounge area. My oil change and tire rotation were done in a timely manner. I will return for my next maintenance. More
I wanted to take a moment to share my feedback on my recent experience- Thien was the absolute best to work with and has even since gone out of his way to get me an item I left inside my trade in, wit recent experience- Thien was the absolute best to work with and has even since gone out of his way to get me an item I left inside my trade in, without inconvenience to me. He was communicative and extremely knowledgeable on the car the entire sales conversation. I didn’t share with him I had recently been personally referred to an advisor at Westside Lexus whom I’ve met with a spoken to twice. That person has been with Lexus sales for 38 years and I can’t even begin to explain the bad/dtrange experience I had. After that, I found the GX at southwest on a whim searching online, called and Thien answered - the rest is history. He kept it uncomplicated, answered my million questions and I’m so thrilled with the vehicle. He was very patient even thought it was a fast sell. I just wanted to take a moment to send my feedback and appreciation! More



