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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,583 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,583 reviews

March 16, 2026

From start to finish the experience was great. Esner was customer service at its finest More

by Mlhoward39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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March 15, 2026

Kevin was Very kind and personable. Kept me updated on what was going on and when my vehicle was ready for pickup More

by qudus19902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer , Mylinh Tran-Salazar
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March 15, 2026

I had a great overall experience. They were friendly and efficient. Kept me updated during the whole process. More

by Lina.m.alanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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March 15, 2026

Great work on car. great customer service Special thanks to Matt Torres, Hans and Collin! Coordinated all aspects of repairs, paint and loaner. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Hans, Collin
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March 15, 2026

Amazing service, walked in at 1730 and left with a new car at 1930. Danh was very helpful and everyone there gives exceptional service. More

by richardsdmatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
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March 14, 2026

Service was great, very straightforward. My service rep Stephanie helped get the specific things I was looking for done in a timely manner and she was clear about estimated wait More

by the.american.dragon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Nguyen
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March 14, 2026

Big shout out to Kevin Martinez at Sterling McCall Lexus for his outstanding customer service. He was friendly, professional, and extremely helpful throughout the process. He made sure to answer my question More

by MrCute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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March 14, 2026

Good and Quality work we can expect from here and service coordinators are nice and well trained More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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March 14, 2026

Staff was courteous. They noticed a chip on the passenger side windshield, called to get my approval and fixed it. More

by CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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Mar 16, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2026

My serviceman Stevie was very polite and my service was provided with no issues. I always get good service at this dealership. More

by Rmcquillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Report | Print
Mar 15, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

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