Sterling McCall Lexus

Replaced the defected battery for free as it is under 2 years old. Jesse Hartman, the service advisor is very knowledgeable and helpful. years old. Jesse Hartman, the service advisor is very knowledgeable and helpful. More

Service was fast and Jeff was very informative with maintenance, he was on point was estimated time. maintenance, he was on point was estimated time. More

It is for the dealership to contact the customer and upsell services. But if the customer contacts the dealership it is impossible to speak with a human. upsell services. But if the customer contacts the dealership it is impossible to speak with a human. More

Thorough examination of the vehicle. I can now drive with even more confidence.Thank you Sterling McCall I can now drive with even more confidence.Thank you Sterling McCall More

Always excellent customer care and service. The employees are very personable and eager to help. The employees are very personable and eager to help. More

Phoned the night before inquiring if they had a specific model and color we wanted. One was arriving next morning. Went in, made an outstanding deal for my 14-yr old trade-in, drove out with my new car!! Ou model and color we wanted. One was arriving next morning. Went in, made an outstanding deal for my 14-yr old trade-in, drove out with my new car!! Outstanding salesman,and customer service!! We were quite pleased and impressed! More

At first, I waited 20 minutes in service and watched the service reps walk by without helping. Finally, someone asked me if I needed help and U said I wanted to leave, so the service manager took care of me service reps walk by without helping. Finally, someone asked me if I needed help and U said I wanted to leave, so the service manager took care of me, and expedited taking care of my problem. She agreed that the service reps behavior was not acceptable and planned to work on improving behavior. The outcome turned out fine for me, but I was quite disappointed in being ignored, especially seeing customers that came in after me getting seen by service reps. Hopefully, this will be rectified in the future for other customers. More

Their customer service is second to none! From the greeting to goodbye you know that your satisfaction is their priority! From the greeting to goodbye you know that your satisfaction is their priority! More

Sterling McCall Lexus provides exceptional service and truly embodies the meaning of perfected customer care. Every visit has been an outstanding experience, thanks to their attentive and professional tea truly embodies the meaning of perfected customer care. Every visit has been an outstanding experience, thanks to their attentive and professional team. Josh, in particular, stands out with his warm and welcoming demeanor. He consistently ensures that every customer feels valued and understood, delivering a level of service that goes above and beyond expectations. His understanding of what defines perfect customer service is evident from the moment you step in. We absolutely love Sterling McCall Lexus and wholeheartedly recommend them for all your Lexus needs. More

Great service. Responded quickly, serviced and detailed my car in a day. Delivered loaner and picked it up when returning my car. Kept in touch via phone and text. Responded quickly, serviced and detailed my car in a day. Delivered loaner and picked it up when returning my car. Kept in touch via phone and text. More