Lexus of Southwest Houston

Good service by my saleman. The only thing I am not happy with the license plate frame. Instead of Sterling Mc Call Lexus., I have a frame from group 1 The only thing I am not happy with the license plate frame. Instead of Sterling Mc Call Lexus., I have a frame from group 1 More

Personable + professional are two words that describe my experience with Southwest Lexus. Everyone from my sales rep Jimmy Olguin to Annie Tran the Finance Director made my purchase seamless. experience with Southwest Lexus. Everyone from my sales rep Jimmy Olguin to Annie Tran the Finance Director made my purchase seamless. More

I waited less than the amount of time predicted and checked out very efficiently. My representative, Steven did an excellent job of keeping me informed along the way. It is my first appointment for my checked out very efficiently. My representative, Steven did an excellent job of keeping me informed along the way. It is my first appointment for my first Lexus and I was VERY impressed. More

Greeted politely by Randy, and service was excellent. Treated like a queen and left with a washed car inside and out. Topping it off was valet service to an air conditioned location. Timing was perfect! Treated like a queen and left with a washed car inside and out. Topping it off was valet service to an air conditioned location. Timing was perfect! More

Good customer services. Francisco is very helpful. He take good care of my need. To have the car fixed. Francisco is very helpful. He take good care of my need. To have the car fixed. More

At the time of taking appointment, I had clearly mentioned that I needed oil change. The dealer did not do the oil change but tire rotation only. Very disappointing. Also, it took a long time for t mentioned that I needed oil change. The dealer did not do the oil change but tire rotation only. Very disappointing. Also, it took a long time for the car to be brought out for delivery after the payment. No apologies for that. More