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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,744 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,744 reviews

June 13, 2026

This Dealership is super clean and the staff is warm and friendly. The service advisor kept me informed and was a delight to work with. I highly recommend this location. More

by Sascws05
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kelvin Bayer
Report | Print
June 13, 2026

Friendly staff and clean environment. Getting a loaner vehicle was a great experience. I’ve been servicing my vehicle here since it was purchased and I’ll always use this dealership. More

by Mac
Recommend Dealer
Yes
Employees Worked With
Jeffrey Peel ( Great Service Representative), Ray Villarreal, Mylinh Tran-Salazar
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Jun 14, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2026

Hans Schackmann was awesome! He was incredibly helpful, knowledgeable, and considerate throughout the entire experience. He even offered to show my son some cars next visit beca More

by Afitzwarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Schackmann, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jun 14, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass your comments to Hans here at Lexus Southwest Houston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 12, 2026

Josh was very helpful & professional in all aspects of my visit at Lexus service. Very knowledgeable More

by kccanhelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jun 14, 2026 -

Lexus of Southwest Houston responded

Hi, thanks for your praise and kind comments about Josh. We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2026

My service agent was professional, respectful and honest. The service received was great. Thank you More

by ismoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Jun 14, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2026

The staff is very kind and friendly. The waiting room is also a very clean More

by Wisebrilliant0013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly callaway, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jun 12, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!

June 11, 2026

The dealership scheduled my visit for 9 a. m. and I was greeted at that time. The approximate time to have my service completed was off by only a few minutes. The representative who helped me w More

by Spritleandchimpchimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lopez
Report | Print
Jun 12, 2026 -

Lexus of Southwest Houston responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2026

Their sincerity patience and the enthusiasm moved me deeply!Thank They to mach !strong recommendation 👍👍👍 More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Even-body, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jun 11, 2026 -

Lexus of Southwest Houston responded

Hello Ruby, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 10, 2026

SW Lexus is superb and is the only place I will go to get my vehicle serviced. More

by C.Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mira
Report | Print
Jun 11, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2026

Easy and fast service! Everyone was great from the moment I walked in and left More

by nikkithuypham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
Report | Print
Jun 11, 2026 -

Lexus of Southwest Houston responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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