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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,459 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,459 reviews

January 28, 2026

My service advisor Kinley very attrntive and responsive. The service center has great service overall. More

by ij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Report | Print
Jan 28, 2026 -

Lexus of Southwest Houston responded

Hi, thanks for your praise and kind comments about Kinley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2026

Excellent service department! My service advisor, Ashley, is always helpful. Very nice waiting area, and I love my Lexus. More

by GSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
Report | Print
January 27, 2026

Kelly was very helpful and communicative. She checked me in exit and came and found me in the waiting area upon completion. More

by Markisonit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Jan 28, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Until the next time we meet, take care!

January 25, 2026

Easy to schedule. Service reps are good. Quality is also good. Cost is high as all dealers are. More

by Jdee108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jan 26, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2026

The staff are always welcoming with a wonderful waiting area and great service. They strive to get you in and out as quickly as possible. More

by Keli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirra, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jan 27, 2026 -

Lexus of Southwest Houston responded

Hi Keli, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Thank you, and have a fantastic day!

January 24, 2026

Best customer service hands down, best service department. Highly recommend to buy a car here More

by alisiddiqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jan 25, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!

January 24, 2026

Perfect service as always. Francisco does a great job. And always fixes my flat tires and other problems. The service department is why I will never switch car makers. More

by allentanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa francisco great Turkish sales guy sell me 3 cars. , Ray Villarreal, Mylinh Tran-Salazar
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Jan 25, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2026

Sterling McCall Southwest in Sugar Land consistently delivers a great customer experience. Esner A. provided excellent service professional, courteous, and communicative throughout the entire process. I More

by Sherie Wesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
Report | Print
Jan 25, 2026 -

Lexus of Southwest Houston responded

Sherie, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!

January 24, 2026

Excellent customer service. Quick process! The car salesman, Donovan was very knowledgeable, polite and courteous. More

by Sharon_bell92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Walker, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jan 25, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2026

Ashley, my service representative did a great job. In communication along the way. She is following up on a pending issue. More

by rgiles5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jan 25, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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