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Lexus of Southwest Houston
Houston, TX
2,988 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 29, 2026
Always amazing customer service. I was assisted by Kinley Saturday. She greeted me as soon as I arrived. And help me check in for my vehicle maintenance. It was such a pleasure worki I was assisted by Kinley Saturday. She greeted me as soon as I arrived. And help me check in for my vehicle maintenance. It was such a pleasure working with you Kinley. I told I would definitely reach out to make an appointment for additional maintenance request. Thank you Kinley at Sterling McCall Southwest:) More
by Shannon
Employees Worked With
Kinley Rushing
October 29, 2026
This dealership has always done a good job in the past of coordinating my service work and accommodating my needs. Unfortunately a loaner that I received on my most recent got a tire leak and I was required coordinating my service work and accommodating my needs. Unfortunately a loaner that I received on my most recent got a tire leak and I was required to pay for the replacement cost of the tire. Though I was highly disappointed by this, I expect that it's an isolated incident and not indicative of my normal level of service care. More
by msmith0313
Employees Worked With
Madison Rosenbaum
October 27, 2026
I had a great experience with Lexus Southwest! The staff was friendly, professional, and helpful throughout the entire process. Their customer service was excellent, and they made everything smoot The staff was friendly, professional, and helpful throughout the entire process. Their customer service was excellent, and they made everything smooth and stress-free. I truly appreciate the attention to detail and the way they treat their customers. I highly recommend Lexus Southwest to anyone looking for outstanding service and a great overall experience. I look forward to doing business with them again! More
by mdsujo
Employees Worked With
Ashley UdaLL
October 26, 2026
I have always had great experience and excellent service at this dealership. Great operations and will always use them and trust them. at this dealership. Great operations and will always use them and trust them. More
by Amor
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Lee Thibodeau, Jason Jason, Forrest Jones, Gerry Martel, Dennis Zullo
October 25, 2026
Donovan Thomas was an exceptional salesman! He was courteous, genuine, and very professional. The dealership was exceptional. Everyone was attentive and friendly. 💯 He was courteous, genuine, and very professional. The dealership was exceptional. Everyone was attentive and friendly. 💯 More
by Teresab.schiffer72
Employees Worked With
Donovan thomas
