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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,219 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,219 reviews

August 31, 2024

Great! Amazing customer service, clean environment; great staff members; the representative that worked with me - awesome. More

by oderraa1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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Sep 05, 2024 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Excellent service - Kevin Bayer 35K service completed on time and washed as well. In addition was given a loaner as well More

by shahid.khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Sep 06, 2024 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with Kevin! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2024

They are very professional and their service and providing all details is amazing and helpful More

by ettrellvital
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart McMillan
Report | Print
Sep 02, 2024 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

Knowledgeable, efficient, and friendly employees made the complete process quick and easy. I have no complaints More

by mark_nygard
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Capin Josh ?
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Sep 02, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

My salesman Farzad and Josh in finance were awesome to work with. I'll definitely buy again from those two helpful guys. More

by ejosephn72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzad and Josh
Report | Print
Sep 02, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Excellent dealership with exceptional service technicians, customer service staff, comfortable waiting areas & very clean restrooms. More

by nalanilayhee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar, Shelece Campbell
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Sep 02, 2024 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

This place is highly professionals and consistent reliable to understand the problem and resolve with clear explanation . More

by dipatel151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathews Parra
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Sep 01, 2024 -

Sterling McCall Lexus responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 11, 2024 -

dipatel151 responded

I am totally satisfied with excellent service and personal care by Mr. Mathews Parra.

August 29, 2024

Convenient location. Ease of scheduling service. Attentive staff. Kevin in particular is a knowledgeable and responsive service provider. More

by Hurricane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Service Provider
Report | Print
Sep 01, 2024 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

At this dealer the people are very helpful and do a great job servicing my car. I also like the cleanliness of the shop More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
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Aug 29, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2024

I walk in without appointment and the service consultant Mr. Grant Walker treated me professionally. I waited at the lobby where I was served breakfast which is unique to Sterling McCall Lexus. More

by johnebere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Grant walker(, Shelece Campbell
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Aug 31, 2024 -

Sterling McCall Lexus responded

Hi Johnebere, we are very happy to have provided you with such a positive experience with Grant Walker! Please don't hesitate to reach out if there's anything additional we can do for you.

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