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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,474 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,474 reviews

February 01, 2026

Inconsistent feedback on service items needed. Hard to trust what really needs to be done or not More

by robertw1911
Recommend Dealer
No
Employees Worked With
Kinley
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February 01, 2026

Lexus of Southwest Houston is fast and efficient. My car was taken in at exactly the time of my appointment. The waiting area is very nice, even providing snacks. Kevin Bayer is kind and friendly More

by Cmdement
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer - 5 stars
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February 01, 2026

Service is always excellent and the work is superior. The staff are the best part of what is a well run operation. More

by Kennedy444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Nguyen
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February 01, 2026

Stephany and Cody were excellent! They made our experience an unforgettable. We highly recommend this location. More

by David P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelise
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February 01, 2026

My experience over my many years dping business with Lexus Southwest is that every single department is top notch, professional and treats its customers with the utmost respect. More

by johnson.brendal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Ross
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January 31, 2026

Friendly, courteous and respectful. Answered all my questions with professionalism.Provided a work space allowing me to work while I waited for my vehicle. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans
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January 31, 2026

First class. My visit went very well. Everyone was very nice and courteous. My time there was a nice experience. 👌 More

by greg.westmoreland1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Mylinh Tran-Salazar
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January 30, 2026

Truly an outstanding dealership experience. From start to finish, the team was attentive, transparent, and went above and beyond to ensure everything was handled efficiently. Highly recommend. More

by memonraheel786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Feb 01, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 30, 2026

Hunter was a great service advisor. He got me in and out in less than 2 hours. More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Feb 01, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

Great service. Very friendly staff and work is done quick and efficiently. Would recommend to everyone. More

by Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Feb 01, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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