Lexus of Southwest Houston
Houston, TX
Filter Reviews by Keyword
By Type
Showing 2,975 reviews
The rep Steven is very knowledgeable and helpful. He showed me the videos about why things needed repair. The rest area is comfortable. Thanks. He showed me the videos about why things needed repair. The rest area is comfortable. Thanks. More
I really enjoyed the facility. This last appointment was disappointing because we had to wait for almost 30 minutes and the advisor still didn't come. It was an appointment, not a This last appointment was disappointing because we had to wait for almost 30 minutes and the advisor still didn't come. It was an appointment, not a walk in visit. Car wash wasn't available and a raincheck was given. More
Josue Garcia was great to work with. He made it simple and easy and a great communicator durning my service today. He made it simple and easy and a great communicator durning my service today. More
I am a repeat customer to Houston Group 1 Service center and must say that this is a great center. I have found the staff to be very efficient, friendly, and helpful! My Service Advisor, Kelly, was a breat and must say that this is a great center. I have found the staff to be very efficient, friendly, and helpful! My Service Advisor, Kelly, was a breath of fresh air when I brought my vehicle in for service. More
It was my first visit at this dealership. I made an appointment and Kinley R greeted me and made me feel welcome. She explained to me the process and what to expect. Kinley updated me on the I made an appointment and Kinley R greeted me and made me feel welcome. She explained to me the process and what to expect. Kinley updated me on the progress of the job. I had a 50K checkup. The job was completed as promised. I was very happy with the service, price and professionalism of Kinley. The place was clean and staff were friendly. This is now my go to place for my car! More


