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Lexus of Southwest Houston

Houston, TX

4.8
2,533 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,533 reviews

February 26, 2026

Excellent experience, everyone was upfront and no unnecessary add-ons. Went in just browsing while son was looking at cars and we both ended up both getting cars. No buyer’s remorse. More

by chevyparts7387
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
February 26, 2026

They are competent, with good personal relations with the customer. Explained the scope of work clearly. Finished on time. More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Johnson
February 25, 2026

The Lexus Southwest is awesome. Franciso my service technician was also Awesome, Best vehicle I ever had. More

by Tonya Johnson (dmples09)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransico
February 25, 2026

The whole process is very efficient. During my wait, communication excellent. I received two text messages and a personal visit from my service representative. Finally, the waiting area More

by cynthiahutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
February 25, 2026

Lexus southwest has excellent customer service and they are very accommodating. The waiting area is comfortable with snacks & drinks provided. More

by jaylacampbell79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
February 24, 2026

Ashley is friendly helpful. She got her job done well. I had a good experience with this service overall. Just the car wash isn’t good enough at the end. Trunk wasn’t vacuumed More

by Lao Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 24, 2026

Good follow up and the initial meeting was professional and provided the information needed about the GX 550 I purchased. More

by rickschrimsher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
February 23, 2026

The service advisor, Jon is friendly and helpful. I had a great experience bringing my SUV for oil change service. They also did recommended diagnostic tests which I find them helpful. Thank you for More

by dongcynthia89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon-Philippe
Feb 26, 2026 -

Lexus of Southwest Houston responded

Hi, thanks for your praise and kind comments about Jon. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 22, 2026

Awesome service today kept me up on what was going on with my vehicle. Didn't take too long right on time but my next appointment keep up the good work Hannes I think I'll make him a new service guy. More

by Joannwilliams1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans
Feb 23, 2026 -

Lexus of Southwest Houston responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2026

To me is the #1 dealership in the whole Houston area ,I recommend to everyone to visit. More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Feb 23, 2026 -

Lexus of Southwest Houston responded

Hi Francisco, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

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