Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,842 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 2,842 reviews

August 04, 2026

People are very friendly and listen to your concern. They make sure we are ok and they asked if we need any help while waiting More

by Apgirl2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Report | Print
August 04, 2026

Highly recommend anyone to come to Group 1 Southwest Lexus and work with Hai. He was the only person willing to work with me to get a deal done while I was turned down from clear lake Lexus and Northsid More

by JLe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Nguyen
Report | Print
August 04, 2026

I was pleasantly surprised when working with the dealership to purchase a used vehicle. The salesman Ilya Zaretsky was very responsive and wonderful to deal with. I have bought many cars, new and ol More

by klingdm29
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ilya Zaretsky , Ray Villarreal, Mylinh Tran-Salazar
Report | Print
August 04, 2026

Always a pleasant experience! The customer service is outstanding and I have the utmost appreciation and gratitude for Kinley as my service advisor, she goes above and beyond in t More

by Realmotha4ya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Rodriguez and Kinley
Report | Print
August 03, 2026

Professional staff, easy online scheduling, and a smooth experience. Highly recommend! Jose Gutierrez has been my service advisor for many years. He is great More

by interiano05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Report | Print
Aug 05, 2026 -

Lexus of Southwest Houston responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 03, 2026

I had a great experience today with my car. Kinley was the best ever!!! She was very helpful and a pleasure to deal with. More

by corkyjohnson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
Report | Print
Aug 05, 2026 -

Lexus of Southwest Houston responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 03, 2026

Service manager was very helpful and knowledgeable would like to come back to do business because of him More

by Moodi1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Aug 04, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2026

Service Representative Outstanding. Facilities are excellent and everyone encountered most courteous & professional . The staff ensures that work is completed in a timely manner. More

by Rbt361105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Aug 03, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

My advisor Kelly did a great job communicating with me in a timely manner! Thanks again for taking care of me! More

by Todchapman1467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Report | Print
Aug 02, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

Jerry Chen and the Lexus Southwest team did an incredible job of answering our questions, accommodating our needs, and providing honest, transparent pricing. He understood our pricing expectations from the s More

by leemcharles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
Report | Print
Aug 02, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
285