Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,219 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,219 reviews

September 07, 2024

Nathan is the best service consultant! Super tentative and caring, appreciate him making my experience a 5 star! More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Sep 09, 2024 -

Sterling McCall Lexus responded

Hi Mimi, thank you for your kind review; we are happy to pass along your comments to the Nathan here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Excellent care as always…. .even down to getting the car washed. Thank you so much for all you do. More

by scooooters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Sep 09, 2024 -

Sterling McCall Lexus responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

The service advisor was very helpful in taking care of my problem and so was your tech support gentleman. More

by jess1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Sep 09, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Jose Gutierrez is our service advisor and he is terrific, he is super helpful and goes over and above. We have been customers at Lexus for about 10 yrs plus and have received the best service and this why w More

by yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Report | Print
Sep 07, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Excellent service. Great job on the replacement of battery. Loaner car is a wonderful thing. More

by johnny88.wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
Report | Print
Sep 09, 2024 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

Service advisor Jesse Hartman did an awesome job: He even got me a loaner car! Excellent service! Highly recommend this dealership! Visit them for all your Lexus service and sales needs! More

by reggiek777
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
Report | Print
Sep 07, 2024 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 04, 2024

They are fast, fair, and friendly! ! Love their level of service at SW Lexus, thanks More

by Nika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Report | Print
Sep 06, 2024 -

Sterling McCall Lexus responded

Hi Nika, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

Provide efficient, fast, and hassle-free transaction. Very nice sale man as well. Highly recommended! More

by Serenehours
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Report | Print
Sep 06, 2024 -

Sterling McCall Lexus responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Thanks for the recommendation, and have an amazing day!

September 01, 2024

Very friendly and accommodating. I live an hour & 45 min from the dealership and don't get off work til 5pm, Sterling McCall's staff stayed past 10:30 pm to make sure I was well t More

by clb9965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roly
Report | Print
Sep 06, 2024 -

Sterling McCall Lexus responded

Hi, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

September 01, 2024

They were on schedule and service was completed in a timely manner. Service tech was excellent. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frazier
Report | Print
Sep 06, 2024 -

Sterling McCall Lexus responded

Hi Kim, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
17
18
19
...
122