Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
2,230 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 2,230 reviews

August 19, 2025

I liked Francisco Zapo's help with my car maintenance. He was fast, friendly, and attentive. More

by Ana, Ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapa
Report | Print
Aug 20, 2025 -

Sterling McCall Lexus responded

Hi Ayala, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

Jose was very nice and informative parts ordered for tsb good Lexus first service thanks More

by Debra 72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Aug 22, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found Jose to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

The people were really great. The service seemed good and quick. The prices were EXORBITANT! More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Report | Print
Aug 23, 2025 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I am happy to hear that your experience was mostly positive. We do take great care to shop our competitors on an ongoing basis to ensure that our prices are competitive to the market. Please contact me at 713-995-2414 if I can assist with anything in the future. Holly Kaminga Service Director

August 19, 2025

Francisco Zapa was very awesome, calm, cool and collective! He made sure he took care of me. Always have a smile and made me feel comfortable. He did great! More

by lindahuong409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Report | Print
Aug 20, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2025

Always customer service first. My car drove like new when they finished. I’ve been a customer for 25 yrs. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Aug 19, 2025 -

Sterling McCall Lexus responded

Hi Billy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 18, 2025

Very responsive and competent staff. Quick turnaround for service, and feedback on what the car needs. More

by Lexus Driver
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
Report | Print
Aug 20, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2025

The dealership was very clean and had good amenities. The employees were all very cordial and helpful. The purchasing process was smooth and straightforward. More

by Jhoang93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Liu, Cris Garner
Report | Print
Aug 20, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2025

Awesome service. Very informative. Client focus. Clean. Free food and drinks. Everyone very friendly. Super More

by Arafaelmarquezlexussurvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Aug 19, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 17, 2025

Salesman was knowledgeable about the car and he find car we wanted. He made the process easy.. More

by mathilunkal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Hong, Ray Villarreal
Report | Print
Aug 19, 2025 -

Sterling McCall Lexus responded

Hi Mathilunkal, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2025

David Johnson was the consummate professional throughout the sales experience. I could not be more pleased with my purchase experience. More

by Walter Jenkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Johnson
Report | Print
Aug 18, 2025 -

Sterling McCall Lexus responded

Hi Walter, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

1
...
17
18
19
...
223