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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,704 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,704 reviews

March 09, 2025

Really good first time service experience with Lexus in general. Friendly service crew from start to finish More

by Tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan from service
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Mar 11, 2025 -

Sterling McCall Lexus responded

Hi Tam, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 09, 2025

Josh Garcia priovided speedy service, professional, friendly, and always get the job done. Thank you More

by SQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
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Mar 11, 2025 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 09, 2025

I took my lx570 in for steering issues and general service. My service tech Nathan was friendly and professional. Listened to all that needed to be done. The guys did a great job! Car drives 100% bet More

by ljamstaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
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Mar 12, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We hope you have a great day!

March 08, 2025

Great service. Provided Uber ride back to home and then again for coming back. Focussed only on the work that was needed. No extras. More

by rajivgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Mar 12, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2025

I love this dealership. The facility and professionalism of the sales and service staff are exceptional. More

by Houston1706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Mar 10, 2025 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2025

Excellent service department. Fantastic waiting are with full service breakfast available and lots of good snacks! More

by Dskelly19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Mar 12, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

I am very pleased with the level of service I received at Sterling McCall Lexus. More

by sunnygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
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Mar 11, 2025 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 08, 2025

My advisor Marlon was great taking care of all the services I requested within the time promised. More

by lindahuynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Mar 10, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found Marlon to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2025

I was satisfied to have my car serviced at Sterling McCall Luxus. The service consultant Esner was very helpful. More

by ting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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Mar 09, 2025 -

Sterling McCall Lexus responded

Hi Ting, thanks for your praise and kind comments about Esner. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

He did a wonderful job about the question and advice me when would be my next visit from Sterling McCall service . I definitely recommend him to customer and friends. More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melon
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Mar 09, 2025 -

Sterling McCall Lexus responded

Hi Vivian, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

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