Sterling McCall Lexus

The dealership is great but needs to get together with service I brought my car in for service in September came back in November to replace a tire but during that service they do a inspection about every service I brought my car in for service in September came back in November to replace a tire but during that service they do a inspection about everything that sent me needed to be done was done in September so they don’t keep history on what’s has been done it really made me think that the job wasn’t done in September for you to see that on today needed to be done from now on before I get my car back I would love a supervisor to check my ticket because today I was not satisfied with the performance today was Josh service advisor my service advisor is Jose Gutierrez he act like he cares when you bring and pick it up just asking not just for my car or any car come through service show the history especially if it’s just been a month so again I would like to know if anything was done in September not after I brought it to their attention I spent over 3000 for the service you all say was render in September More

The climate is friendly and the service department was impeccable at meeting my needs. Thank you impeccable at meeting my needs. Thank you More

Great service and complete requested service in a timely manner. Justin is a friendly service adviser! manner. Justin is a friendly service adviser! More

Have always had very good experiences. Even yesterday, Justin was very pragmatic with the repairs needed. I appreciate the honesty and transparency along with very prompt, punctual service Even yesterday, Justin was very pragmatic with the repairs needed. I appreciate the honesty and transparency along with very prompt, punctual service. More

Great customer service and love the ease of getting a loaner car. The entire process was easy. loaner car. The entire process was easy. More

Great customer service, great communication. Appreciate the upfront estimate of the time the service will take. Would definitely recommend Appreciate the upfront estimate of the time the service will take. Would definitely recommend More

We scheduled our appointment for 9:00am. We were greeted inside the entry and our service writer got us set up immediately. The service took a bit longer than expected due to a software upd We were greeted inside the entry and our service writer got us set up immediately. The service took a bit longer than expected due to a software update. Fortunately we had access to comfortable seats, fresh coffee and cold bottled water. Our service writer kept us aware of progress. When we were finished, our service writer advised us on planning our next service date. More

Service is always great at this Lexus dealer and Jesse Hartman took good care of me. Hartman took good care of me. More

Matthew was very helpful in resolving the problem with my car. He arranged for a loaner car and had the work done by the next morning. Very pleased with the results car. He arranged for a loaner car and had the work done by the next morning. Very pleased with the results More

Professional and courteous service in having my car serviced. Very clean facility. Questions respectfully answered. serviced. Very clean facility. Questions respectfully answered. More