Back

Sterling McCall Lexus

Houston, TX

4.8
1,709 Reviews

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,709 reviews

June 07, 2023

Done everything I asked for them to do, called me if something other was wrong More

by lhawkins34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlin
Jun 10, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2023

My service tech, Grant, was very nice and professional. The service was down very timely. Some other service techs think it’s ok to smack on gum while waiting on customers. More

by Puddles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Jun 10, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 06, 2023

Outstanding service on today! I have gotten service and repairs over the past few years. However, today’s service was top-rated. There was a quick diagnosis and a solution prov More

by vj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Jun 07, 2023 -

vj responded

Outstanding service on today! I have gotten service and repairs over the past few years. However, today’s service was top-rated. There was a quick diagnosis and a solution provided immediately. Kevin Bayer was awesome and kept me informed throughout the process.

June 05, 2023

Quick professional service. They were extremely accommodating. Car is fixed as well. Thank you all. More

by Meka Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jun 07, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 04, 2023

Jae Stone and Kevin Brian are excellent representatives for Sterling McCall and keeps me coming back- now on my 3rd Lexus from Sterling. Miss the mini-breakfast offerings!! Always a clean environment! More

by Richard550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bryian
Jun 07, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 03, 2023

Josh was my service advisor he was awesome and an excellent communicator, professional, very informative and cordial, he makes getting you vehicle serviced rewarding. Thanks. More

by sdgreer61@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jun 10, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

Good timely service and waiting area. Short time to complete the work requested and required More

by Esj19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Jun 07, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 02, 2023

Staff are friendly and professional. There is a room for improvement for expediting the service time. More

by hagh52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jun 10, 2023 -

Sterling McCall Lexus responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 02, 2023

Jeff is a great service advisor and provides all the information clients need and car is cleaned as well More

by Josefarach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 10, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

May 31, 2023

Had an amazing experience, i found Khurram a great sales person who helped me finding my new GX, he made the entire process smooth and perfect. More

by Saad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khurram Gillani
Jun 05, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

...
160
...