Sterling McCall Lexus

My first time using the Service Dept at Sterling McCall and I will be back. Promptly greeted, welcoming staff, cleanliness of the waiting area and restroom, in and out min less than 2 hours for my regularl and I will be back. Promptly greeted, welcoming staff, cleanliness of the waiting area and restroom, in and out min less than 2 hours for my regularly scheduled maintenance, my spare key transmitter made and a car wash all completed. All around great experience! More

Very pleasant experience, people are happy to help. Great culture there. One thing I noticed that they didn’t replace my missing Nitrogen tire stem cap. In the past service experiences I was surpris Great culture there. One thing I noticed that they didn’t replace my missing Nitrogen tire stem cap. In the past service experiences I was surprised and pleased that they replaced the two I had missing. I told the service rep I’d be happy to pay for them and he said it’s a courtesy he was happy to provide. The cost was negligible and the customer good will was priceless. I agree. Sometimes an extra minor hit to the bottom line is well worth it More

I was assisted in a timely manner with informative diagnosis of my car. Grant was amazing with reassuring me the estimated time and the concerns he had about the car. diagnosis of my car. Grant was amazing with reassuring me the estimated time and the concerns he had about the car. More

This place has great and reliable service. In addition, they have great advisors, service environment, all of these make owning Lexus a great experience In addition, they have great advisors, service environment, all of these make owning Lexus a great experience More

good dealership that’s quick to help out and is able to meet my needs meet my needs More

Aaron was a great friendly and positive representative. They provided great service, with free snacks and answered all my questions. They provided great service, with free snacks and answered all my questions. More

My experience with this dealership was simply awesome. It was great working with Mr. Imaf Khan. He was pretty straightforward and willing to work with my schedule It was great working with Mr. Imaf Khan. He was pretty straightforward and willing to work with my schedule More

Aron was great for service and follow up. Great customer service and very professional and helpful. Great customer service and very professional and helpful. More

Always excellent customer service, the best snack bar in all dealerships I’ve ever been in. Always a great environment while you wait for your vehicle all dealerships I’ve ever been in. Always a great environment while you wait for your vehicle More

I bought my first Lexus was in 1999 I have always have had great service here had great service here More