
Sterling McCall Lexus
Houston, TX
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Horrible service, rude stuff, unprofessional. Everybody on their phones. Did not keep with the schedule. If calling, you will be put on hold for 30 min!!! I can not believe it, how service at lex Everybody on their phones. Did not keep with the schedule. If calling, you will be put on hold for 30 min!!! I can not believe it, how service at lexus just collapsing. Very unprofessional stuff More
On time service. Everything was taken care of and vehicle was delivered on time . Marlon did a great job of helping me understand everything. Everything was taken care of and vehicle was delivered on time . Marlon did a great job of helping me understand everything. More
Great experience today. They were friendly, professional and kept me informed.although there was several things the addressed during the visit,I was told ahead of time what They were friendly, professional and kept me informed.although there was several things the addressed during the visit,I was told ahead of time what the likely wait time would be. More
They have a comfortable set up, but my regular maintenance often ends in expensive problems. My car has less than 64k miles in over 10 years. They’re always unexpected. maintenance often ends in expensive problems. My car has less than 64k miles in over 10 years. They’re always unexpected. More
Completely satisfied with the services at Sterling Mccall Lexus,Service advisor name Kevin Martinez super friendly and knowledgeable.Great work, and well done for completing it so quickly. Waiting lounge s Lexus,Service advisor name Kevin Martinez super friendly and knowledgeable.Great work, and well done for completing it so quickly. Waiting lounge so comfortable. More
The service department is second to none. The professionalism that the team has is priceless. They make you feel l8ke family from the moment you turn into the dealership. Thanks Marlon The professionalism that the team has is priceless. They make you feel l8ke family from the moment you turn into the dealership. Thanks Marlon for being YOU !!! More
My service consultant Kevin Bayer is very attentive and thorough he has been my consultant for a long time and like his professional attitude he delivers all the time thorough he has been my consultant for a long time and like his professional attitude he delivers all the time More