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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,710 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,710 reviews

June 22, 2023

The service advisor under promised and over delivered. Work was completed before the estimated time. More

by GW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
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Jun 27, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Genuinely wanted to assist with issue and was very informative throughout the process. Kudos! J More

by Jessica.garcia1983
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David
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Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

this is one of the top tier Lexus dealership in Soutwest Houston. Their services representative are the best. More

by buttons0899
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse and Kevin Bayers
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Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Staff is very courteous and attentive. Kept me updated on the progress of the service and provided detailed explanation of the issues they noticed. Satisfied with the experience More

by Sunder.Viswanathan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stevie
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Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

June 21, 2023

Fast accommodating service. Explained the service visit well and upcoming visits. Friendly and efficient . Very satisfied More

by melissalyman4
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
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Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

Very easy to work with. Hai was very helpful . He answered our questions and made it easy to leave that day with the new ES350 More

by steve.polemenakos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hai Nyguen
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Jun 22, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

Very pleasant experience at Sterling McCall and Farzad Askari in the purchase of my new car! More

by Gma77077
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Farzad Askari
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Jun 22, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

The staff is courteous, polite and professional. The facility is neat and clean. Truly appreciate the complimentary coffee, water and snacks. More

by ctpolk1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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Jun 22, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

I received excellent service. Marlon the service guy was really awesome I received professional and the best service More

by Mubbol2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Jun 17, 2023 -

Mubbol2001 responded

Marlon is one of the best service guys very professional and detail orientated likewise patience and self explanatory. Thanks for job well done

June 16, 2023

Excellent service. Waiting area looks like a 5 star hotel lobby. Free coffee and good quality snacks were available. Very impressive! More

by Gary singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not available
Report | Print
Jun 19, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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