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Sterling McCall Lexus

Houston, TX

4.8
1,710 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,710 reviews

July 15, 2023

Despite having a busy maintenance service schedule in the middle of a weekday, my service consultant Kevin Bayer did a outstanding job in completing the service in a timely manner More

by Twleung55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer, Anthony Scala
Aug 02, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 15, 2023

Marcos Ruiz has always been excellent in helping me each time to get my car serviced. More

by lbroussardoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ruiz
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Great customer service by Marlon. Nothing short of what I expect of Lexus customer service. Thank you. More

by aads.jer2911
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Jul 28, 2023 -

Sterling McCall Lexus responded

We are very happy to have provided you with such a positive experience!

July 15, 2023

I had a great experience! My sales person was attentive and helped me through the process of buying my first Lexus. I am looking forward to purchasing future vehicles. More

by Ryan G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Hong, Hafiz Nauman
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

July 15, 2023

Awesome place to go very reliable. Marlon Romero did an amazing job. Really care for my vehicle. More

by Martha L Salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Kinley at Sterling McCall Lexus is the best. My service appointment was professional, efficient and explained to me in detail. More

by Gilscot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Very positive experience, KG was my salesman and was wonderful and made my sure I was taken care of from beginning to the end. More

by Nersy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khurram Gilani
Aug 02, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

Justin was my auto advisor at Sterling McCall Lexus and he did a phenomenal job. He was attentive to details and exceeded my expectations. Very professional and great communication skills. More

by Chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin- Service Advisor
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

The service was excellent. The oil change was done in a timely manner and was very good. More

by Jacob Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 13, 2023

Professional and efficient work. Kinley is great. She kept me up to date with what was going on via text and notified me 25-30 minutes before my car was ready to accommodate for driv More

by Miadg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

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