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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,380 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,380 reviews

November 23, 2024

Always super customer attention! Took my new RX 350 for its 30 day complimentary checkup ! ! All was good and running well! Love their service department! Everyone is so courteous an More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Nov 25, 2024 -

Sterling McCall Lexus responded

Hi Debbie, thank you for taking the time to leave a review for us at Sterling McCall Lexus. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

I’ve been a customer of Sterling McCall Lexus for several years now and I’ve experienced nothing but excellent service from the sales people to the customer service department to the technology employees and More

by jazzarie.fejeran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Nov 26, 2024 -

Sterling McCall Lexus responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Very courteous service manager; immediate attention; and the vehicle was returned 30 minutes ahead of promised time. More

by pastor.atkins56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia, Shelece Campbell
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Nov 25, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Everyone so cooperative and nice. Henry, who picked up my car even helped me with navigation on screen display which I was unable to pull up for some reason the last couple of weeks More

by mjcasimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very disappointed with return of vehicle as a/c had been changed, radio changed and cannot get vehicle settings on display how many miles for use if gasoline and info for tire pressure, oil, etc. George our salesman was very svvommodating
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Nov 25, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2024

Very helpful, work finish on time . They gave me a super loaner car, I enjoyed More

by jomonkuply
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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Nov 23, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 21, 2024

Spotlessly clean Attention to details Customer Service Communication via text and email Professional staff Conveniently located and easy access to service area More

by phe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
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Nov 23, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 21, 2024

Jeff took care of me and everything went very smooth. Everything was done in a very timely manner. More

by Lane.kalmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Nov 23, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We hope you have a great day!

November 20, 2024

The vibes with Randy Lemp are always immaculate. The homie had me in and out in no time with a smile More

by Juice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
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Nov 22, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please give us a call. We're always happy to help!

November 20, 2024

Excellent service provided by Sterling McCall Lexus and by my service representative, Jose. Highly recommend. More

by MKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 22, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

Friendly, fast and reliable. This is my second time coming to Sterling McCall Lexus Southwest and I decided officially today that they will be my home location until I’m proven o More

by Edoardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Castillo
Report | Print
Nov 22, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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