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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,709 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,709 reviews

March 14, 2025

I like it. That’s why I choose this dealership than other in the area More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Mar 17, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

Everyone was very nice & helpful. I dealt with David Johnson & he is good at his job. More

by Pinky
Recommend Dealer
Yes
Employees Worked With
Davis
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Mar 17, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

Great service! ! Matt is always available and considerate. As long as he is there, I'm comfortable with his service. More

by John B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Mar 17, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

The service area personnel are very knowledgeable, courteous and professional. They listen to the customer to correctly understand the problem/issues I order to get it corrected. More

by cefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres, service technician Jonathan.
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Mar 18, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We hope to see you soon!

March 14, 2025

David and Kevin treat me like family! They’re ready to listen and give explanations about my car ! Thank you, Sterling McCall! More

by queendonna27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Kevin, Ray Villarreal, Mylinh Tran-Salazar
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Mar 17, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please give us a call. We're always happy to help!

March 13, 2025

This place is focus on providing the best customer service and experience, even without appointment, they take care of your needs. Highly recommend More

by Omarguevara27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
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Mar 16, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 13, 2025

Full transparency of pricing, timeline of when the vehicle will arrive, and no pushy sales tactics made my vehicle purchase smooth and efficient. More

by htownsmarty06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
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Mar 15, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

March 13, 2025

Sterling McCall always takes good care of us and our cars. That’s why my immediate family has 4 Of them and my extended family has 4 more. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Mar 15, 2025 -

Sterling McCall Lexus responded

Hello Chuck, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2025

The service advisor whom I work with is very knowledgeable and helpful. Comfortable waiting areas. More

by maipangye
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Mar 16, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 13, 2025

I had an excellent customer service call, everything was done in a timely fashion. Thank you Steven Silva! More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
Report | Print
Mar 16, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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