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Sterling McCall Lexus

Houston, TX

4.8
1,710 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,710 reviews

August 08, 2023

Great service. We do all maintenance there. Professional and nice. Waiting area is nice with free drinks. Love it. More

by Jack Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 03, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 07, 2023

Very comunicatives in the service depart. They let you know quickly what they find and how much it costs. They get the work done quickly as well. More

by josephswafford53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
Aug 12, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 06, 2023

My customer care agent was very thorough and reasonable with respect to my specific needs. More

by donnasampy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 06, 2023

This Dealership seems to pride itself in providing a superior customer service experience. A very professional, friendly staff and efficiently though out operation.. Our car servicing experience was ju More

by lxcastan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Order Writer “Jose Gutierrez mainly
Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 06, 2023

Everyone is courteous and attentive to my concerns. The dealership is very clean. I never have to wait very long to get my vehicle serviced. More

by johnsonritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Aug 14, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

Staff and service are always first class Nathan did an incredible joy. Always kept me informed More

by Waltonjohnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

August 05, 2023

This dealership always does what is required and does not try to over sell. Happy with the service I received today. More

by nsoares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Sep 06, 2023 -

Sterling McCall Lexus responded

Thank you for the Five-Star review and for choosing Sterling McCall Lexus. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 05, 2023

Good customer service experience. The staff are caring and professional. I will continue to be a customer. More

by Troe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Aug 26, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 03, 2023

We enjoyed working with Marlon yesterday and look forward to his taking care of our old Lexus SUV and sedan. He was patient, kind and took the time to explain problems clearly. Carl and Rosalyn Hair. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Miller
Aug 07, 2023 -

Sterling McCall Lexus responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus.

August 03, 2023

Nice, clean place. Staffs are friendly. Good service, restroom is clean. I will buy next car here again More

by levictorhouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 26, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

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