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Sterling McCall Lexus

Houston, TX

4.8
1,710 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,710 reviews

August 14, 2023

A Professional and Extremely attentive to their customers without the car salesmen pressuring the customers! More

by lbyars10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya Zaretsky
Aug 26, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to the pleasure of assisting you again in the future.

August 14, 2023

Paul Banigo and Mose Smith were outstanding! Sterling team is excellent! Strong customer experience! The Used Car Manager was also quite good. More

by pj6313028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Banigo and Mose Smith
Sep 03, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Paul and Mose provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 14, 2023

Excellent service, courteous people. Completely satisfied. I just hope they would never change. I’m glad Lexus is my car. More

by Onyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E J
Sep 04, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

Sep 04, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 13, 2023

Wait time long per usual but Jose Gutierrez made certain to update me several times during the visit to let me know the progress of the service which is exceptional. More

by toilers-mondo-0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Sep 09, 2023 -

Sterling McCall Lexus responded

We are thrilled that Jose provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 12, 2023

I always get the best service at this Lexus out of all other lexus dealers in Houston. Service advisor was helpful and knowledgeable. Though billing department forgot to add the discount, service advisor More

by KADIR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
Sep 21, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 12, 2023

Professional services and honest business. Nice people that you would feel comfortable to talk with More

by jacobxwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 26, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to the pleasure of assisting you again in the future.

August 11, 2023

Great doing business with this dealership. The entire team was great and my wife and i enjoyed the easy transaction into our new Lexus Rx 350. More

by ford7535
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Blout. Deborah Thompson and Nam the finance guy 5 star group
Sep 06, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 11, 2023

Excellent, Matthew my service advisor was awesome and kept me updated on my vehicle. I would recommend Sterling McCall Lexus to anyone looking to buy a new vehicle or service their vehicle. More

by Kunle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 21, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! Sterling McCall Lexus appreciates your business and looks forward to your next visit. Thank you for your Five Star review and your recommendation!

August 11, 2023

The service and attention to detail provided here is phenomenal. They take great care of their customers and do things the right way. (If you’re lucky enough to have Jose G. as your service advisor.. he More

by geo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez; Holly Kaminga
Sep 17, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Jose and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 11, 2023

The best establishment I’ve been to, well organized customer service and great environment Love the complimentary coffee and snacks. More

by mahkijohn17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ej
Sep 03, 2023 -

Sterling McCall Lexus responded

Thank you for the Five-Star review and for choosing Sterling McCall Lexus. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

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