Sterling McCall Lexus

Just recently bought my Lexus IS350 F Sport and had the most amazing experience here. Cris was my salesman and hands down the best guy there. He is the standard of how all salesman should strive to be in t most amazing experience here. Cris was my salesman and hands down the best guy there. He is the standard of how all salesman should strive to be in their career. Such an asset to this Sterling McCall and you won’t be disappointed to give him your business. More

Roley is Knowledgeable, Outstanding and Professional Salesmen. The first initial contact I knew that Roley won my business. I have never experienced a Pleasant experience in the past like I experienced Salesmen. The first initial contact I knew that Roley won my business. I have never experienced a Pleasant experience in the past like I experienced over the weekend with Roley. Service is everything to me. I will refer my family and friends thats interested in buying a Lexus to Roley. Roley keep up the Great work. More

Service was Great! Jose is a good service advisor. Takes care of his Thank y’all Jose is a good service advisor. Takes care of his Thank y’all More

They’re professional . their services are very professional. They are so polite!the environment is very nice. their services are very professional. They are so polite!the environment is very nice. More

Jeff Peel is fantastic and I always appreciate working with him! He is professional and knowledgeable and very efficient. with him! He is professional and knowledgeable and very efficient. More

Just want everyone to hear my story. We bought a pre owned Lexus RX350 from these people. We paid in cash that day. It was making a noise the night we brought it home and I made the aw We bought a pre owned Lexus RX350 from these people. We paid in cash that day. It was making a noise the night we brought it home and I made the aware of it that day (the day we bought the vehicle). Their service department couldn’t repair the issue at first visit (it was an intermittent issue). I recorded the noise and took it back again. We went back and forth on getting us a loaner so it was a few weeks before we got back into their service que. Their service department immediate heard the noise and within hours determined it needed a $4000 repair, and that it was a known issue some Lexus vehicles have had. Their used car GM (Dane Babbitt) told me the noise wasn’t a big deal and refused to fix the issue, and told me we could either keep it , or we could trade it on another car, or they would let us “return” it but keep the taxes and fees added to the cost of the vehicle in the deal if we returned it. He stated they would just put the car right back on the lot and resell it. Read that again. DANE BABBITT THE DIRECTOR AT THIER PRE OWNED LEXUS DEALERSHIP TOLD US THEY WOULD PUT OUR KNOWN TO HAVE A $4000 PROBLEM, RETURNED VEHICLE RIGHT BACK ON THEIR LOT—TO SELL TO THE NEXT GUY- POSSIBLY YOU!!!!! After finding out they were putting defective vehicles like mine right back on their lot, why would we buy another vehicle from them? We “returned” the vehicle and at Dane Babbitts direction, they kept $1000 of our money when we returned the car. Buyer beware. We currently own 2 Lexus vehicles. We walked in, paid their asking price and paid in full. We had purchased 2 other vehicles from Sterling Mcall dealerships in the past 2 years! We will NEVER return to any Stuart McCall Dealership, let alone Stuart McCall Lexus. More

Very professional and cordial staff. I was given an excellent loaner the entire experience was excellent I was given an excellent loaner the entire experience was excellent More

No complaints, awesome customer service. You leave the establishment feeling like they care for you. You leave the establishment feeling like they care for you. More

I had a great Experience there ashley was great and Extremely helpfull in getting through this car repair Extremely helpfull in getting through this car repair More

Sterling McCall Lexus Service Team and my service Advisor (Marlon Romero) consistently provides an outstanding service each and every time I have had my vehicle in for services. The service team exhibits the (Marlon Romero) consistently provides an outstanding service each and every time I have had my vehicle in for services. The service team exhibits the very best customer service experience. Great customer first awareness and outstanding communication on what the repairs entail, the cost of the repair and approximately how the service will take. Sterling McCall will always be my Service Department. Outstanding!!! More