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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,218 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,218 reviews

September 24, 2024

Aaron did a great job. He is very efficient and helpful. We are glad to have Aaron helped us during the visit. More

by Liming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lux
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Sep 28, 2024 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 24, 2024

The service is very good and the personal are friendly and knowledgeable. The work is good and quick, although the cost is a bet high. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett, he did a great job
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Sep 28, 2024 -

Sterling McCall Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 24, 2024

Excellent service advisor, professional staff, good value for service, complementary car wash. I would use this dealerships service for future needs. More

by farzingoravanchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Sep 28, 2024 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 24, 2024

I am very much pleased with today’s new car service. Matt Torre was my service advisor. I am highly rate on Matt, an excellent guy one can trust. I have another new RX350 coming up soon for service. S. More

by Don’t understand you! This is not common!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torre, Service Advisor
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Sep 28, 2024 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 23, 2024

Service provider was very helpful and tried her best to get the work done soon More

by zakimoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Sep 28, 2024 -

Sterling McCall Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 22, 2024

Great service from this dealership thanks so much, I had necessary repairs done to my vehicle More

by My Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin , Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Sep 28, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2024

I really liked the fact that the service counters were right at when you pull in. The people are also friendly. More

by Zaheer.a.mohd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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Sep 28, 2024 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

Great customer service and top notch mechanics. I highly recommend Sterling McCall Lexus. The check-in and checkout process is very simple. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
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Sep 28, 2024 -

Sterling McCall Lexus responded

Hi Craig, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

September 21, 2024

Efficient and agile customer service and attention. After-sales service focused on the comfort and needs of its customers. I am glad I chose Lexus. More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Medina
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Sep 28, 2024 -

Sterling McCall Lexus responded

Hi Jose, we are so happy to read such a great review about Sterling McCall Lexus! We hope you have a great day!

September 20, 2024

Attention to customer is great. Kevin Bauer, our advisor is superb!!! I highly recommend Sterling Mcall Lexus. Have been trading with dealership for 25 years. More

by Theo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bauer
Report | Print
Sep 28, 2024 -

Sterling McCall Lexus responded

Hello Theo, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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