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Sterling McCall Lexus

Houston, TX

4.8
1,490 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,490 reviews

June 28, 2023

They didn't have any cars to look at even though they show on your website that they have bunches - nothing on the ground to drive. Didn't have a need to go in. Looking for Lexus RX 350 More

by sights-samba.08
Recommend Dealer
No
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I am sorry to read that you are unhappy with our dealership. Our website does list incoming vehicles so that customers can see all vehicles available. We do have an RX350 demonstrator available for test drive. Please contact me at 713-995-2410 and I will be happy to arrange for a test drive. Mylinh Tran-Salazar General Sales Manager

June 27, 2023

Prompt and courteous service manager. Service estimated given before it was performed to allow you to review and make a decision on what to approve. Once approved, promptly completed. More

by edmoniaf11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Jun 30, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 25, 2023

Efficient, professional and courteous service. The best! My wife has driven a SterlingMcCall Lexus for 20 years. Now I get to know the service firsthand. More

by Pablo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 25, 2023 -

Pablo responded

Outstanding service

June 24, 2023

Excellent customer service Sparkling clean restrooms Wifi Very friendly and cordial employees David my service person took excellent care of me and walked me through the entire process of More

by imorise
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David
Jun 27, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 23, 2023

Very professional and attentive. both my vehicles were purchased and are serviced here. Staff is amazing. More

by Josina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 27, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

The service here is always impeccable, always very helpful and never forgetting why I am there. I love this place! More

by sherryfeagans
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marlon, Jessie
Jun 27, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 23, 2023

I had great professional service with Sterling McCall. I had unexpected problems with my vehicle and came in on a Thursday around noon without making an appointment. They got me fixed up and was able to g More

by Jcarl3987
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
Jun 27, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 23, 2023

Fabulous service and very competent staff that goes the extra mile to ensure customers are well served. It’s always a pleasure to do business with Sterling McCall. More

by Kate
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph in service dept and Robert in the valet service.
Jul 15, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 22, 2023

My advisor Jesse Hartman was awesome! He got everything that needed to be done efficiently and effectively. Great experience! Ill be back. More

by shelbybaetz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
Jun 24, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

Truly a wonderful experience on having my car serviced. Nice area for us to wait. More

by amparrie819
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Jun 27, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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