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Sterling McCall Lexus

Houston, TX

4.8
1,491 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,491 reviews

July 06, 2023

They are very attentive and very helpful to my inquiries. The place is also clean More

by Ronaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
Jul 07, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 05, 2023

I enjoy my time there. Grant walker was superb and very polite. He made me feel welcome. He did an awesome job helping me and have my car ready. Service was great as well! More

by lindahuong409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker, Grant
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 04, 2023

My review is based on the add on. I was talked into buying the warranty that covers my windshield. Living in Texas and all the driving we do windshields break. So when I called to More

by atroncoso1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shelece Campbell
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I am sorry to read that you are unhappy with our dealership. Please contact me at 713-995-2410 and I will be happy to review the coverage that you purchased and do my best to resolve the issue. Mylinh Tran-Salazar General Sales Manager

July 04, 2023

Very friendly approach by staff , customer friendly, professional, knowledgeable, took every effort to satisfy the customers More

by monsonp77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tutan, Denis
Jul 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 03, 2023

Great customer service and outstanding support the staff is friendly and understanding they make you feel comfortable it was a very good experience. More

by kekacarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Jul 15, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 03, 2023

The nicest people work there and all are very helpful. I will always buy a Lexus. More

by Big Web
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
Jul 03, 2023 -

Big Web responded

Dtweb@entouch.net

July 01, 2023

Car was ready when Grant said it would be! Very courteous young man. Other staff just as nice. Made for a very nice experience! More

by forwardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier/Receptionist
Jul 04, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Wait time wasn’t bad. There were snacks and drinks. Customer service is top notch! More

by cici4173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 04, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Honest, professional and friendly. Out of all dealership I have been to, this one makes you feel good and happy after leaving. More

by jshin11488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 06, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 01, 2023

Its organized and clean. They help resolve issues in an efficient manner. Its also cool to have a snack bar. More

by Doduntan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 06, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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