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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,380 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,380 reviews

December 01, 2024

Great service and friendly staff. Timely service and nice amenities at the waiting area. Good. More

by Konumadom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Dec 03, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2024

We were greeted immediately upon arrival with a warm welcome. All questions we had were answered and everyone we passed were friendly and asked if we have been helped. Positive energy from the staff. More

by MRobinson2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Dec 01, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Kinley Rushing is always so nice and professional when my car requires routine checkup. Because of her excellent customer service that is why I continue going back to Sterling McCall Lexus for my car routin More

by Loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
Report | Print
Dec 02, 2024 -

Sterling McCall Lexus responded

Hello Loretta, we're happy you found Kinley to be so supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2024

Overall experience was great and no complaints or concerns, service work was actually completed sooner than expected and promised. More

by Jerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Dec 02, 2024 -

Sterling McCall Lexus responded

Hello Jerome, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2024

When I stop my car in service line,the service manager take care of me and right away start the service and within 2:00 hours I got my car after service More

by Kurian Kurian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Basset
Report | Print
Dec 02, 2024 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

We had a very quick and convenient visit. All our questions were answered satisfactorily. We think that we got a fair deal. More

by RvnambiarRajiv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Alguin
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Dec 02, 2024 -

Sterling McCall Lexus responded

Hi, your satisfaction is our top priority. We hope you have a great day!

November 30, 2024

My Service guy; Marlon at Lexus Sterling McCall is the best. Marlon keep me informed and updated on everything that goes on with my care. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Dec 02, 2024 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about Marlon. We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

November 29, 2024

Went in for oil change, everyone was so friendly, comfortable waiting area with coffee and snacks, and excellent customer service! More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Dec 01, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

It was a busy day in the maintenance service yesterday. I saw it on the face of Mr. Kevin Bayer. Inspite of it he was accommodating with a smile. He updated me always. He was courteous and polite. Kudos to More

by amleht6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Dec 01, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

November 27, 2024

Rock is knowledgeable, honest and professional. We actually enjoyed talking with him ! All other staff are very nice too. More

by David D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rock Brailsford
Report | Print
Nov 28, 2024 -

Sterling McCall Lexus responded

Hi David, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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