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Sterling McCall Lexus

Houston, TX

4.8
1,870 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,870 reviews

May 05, 2025

Kevin was on point and very helpful. Everything was complete in a timely manner. i have no complaints. Thank y'all very much! More

by manuelorlas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
May 08, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2025

Excellent services! Steve Silva is great. He has an excellent customer relations skill and he is quite knowledgeable in his profession - does always a job beyond expecta More

by dr.bijoy.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
May 07, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy Steve Silva could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2025

I came in on a busy Saturday. w/o an appt. To have my 2014 LS 460L checked for a “see dealer “ and ABS brake light. And thought I was going to get hit with a big bill. I looked ar More

by Paulpappaceno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Castillo, Ray Villarreal, Mylinh Tran-Salazar
May 08, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2025

Excellent customer service and great adviser Francisco Zapats. Quick service and nice facility. Great reception area. More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
May 06, 2025 -

Sterling McCall Lexus responded

Hi Yogi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 03, 2025

I want to extend my sincere thanks to Sterling McCall Lexus for hiring such an outstanding Service Advisor. Steven provided exceptional service during my recent visit—he was responsive, professional, and More

by CDEMOULIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 06, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

Great service! Amazing staff. My experience is always pleasant and quick yet thorough. Would highly recommend More

by courtney.butts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 04, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 02, 2025

If there us one dealer I could go in complete trust it is absolutely McCall Lexus. Matt is a great person to deal with and he definitely makes every step five star, thanks so much More

by Seraslan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 04, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2025

My sales guy Juan was very helpful, respectful and kept me updated throughout the whole sales process whether there was delays and availability of other vehicles. Due to his professionalism and great respo More

by O Vanegas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hary Nguyen
May 04, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

I wasn't interested in Lexus because of the way I had been treated years ago at another dealership I will say Mose at Sterling McCall changed my attitude in 2 minutes More

by Nemoncrief
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
May 04, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

Outstanding service: prompt, complete, friendly. Immediately accepted unscheduled road-hazard damaged tire replacement. Thank you! More

by Bradford Stephen Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly and Derek
May 04, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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