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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,465 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,465 reviews

December 31, 2024

I’m always pleased with the service at Sterling McCall Lexus. The staff is always friendly and helpful and the atmosphere is always warm and welcoming. I’ll keep going back for their excellent service! More

by shawndahollow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jan 02, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

All personnel are polite and helpful through the process. The wait time seems accelerating from messages to comforts of home. Special shout-out to Grant Walker!!!!! Thank you….. More

by Jimpero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Jan 02, 2025 -

Sterling McCall Lexus responded

Hi Jimpero, thank you for your kind review; we are happy to pass along your comments to the Grant here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

No issues with the service. Kevin is the best service advisor. 5 stars highly recommend More

by Chrisallee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Jan 02, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Kevin here at Sterling McCall Lexus! Thanks again for the recommendation, and have an amazing day!

December 30, 2024

Fantastic service from Sterling McCall Lexus. Marlon is our service provider. Always gives us the best service ever. More

by leswamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Jan 01, 2025 -

Sterling McCall Lexus responded

Hi Leswamy, thank you for sharing your positive experience with Marlon! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2024

Our family already bought 8 Lexus SUV from Sterling NcCall, they have the best service team More

by Minly Sung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Jan 01, 2025 -

Sterling McCall Lexus responded

Hi Minly, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2024

Friendly staff. Immediately took care of problem. Provided me with loaner car. Resolved my issue to my satisfaction Micheal has been very cooperative. More

by Lexus RX 350
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
December 29, 2024

Very efficient service center and nice sales technicians! I have been using their service center for decades..We have purchased our cars from Sterling McCall too! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
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Dec 30, 2024 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus. We're happy we could meet your expectations! We hope to see you soon!

December 28, 2024

Really professional staff, selling great cars in a no-pressure way. Friendly people from when we walked in the door. More

by Bobby-B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Chen, Ray Villarreal
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Dec 29, 2024 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 28, 2024

Jose was friendly, personable, and friendly. .The waiting area was comfortable, and the bathroom was clean. I dislike waiting for anything, but the overall atmosphere made the wait for the servic More

by marcelhamburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 29, 2024 -

Sterling McCall Lexus responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2024

Great timely service. Addressed my safety concerns with professionalism. I count on them for all my Lexus service. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Dec 29, 2024 -

Sterling McCall Lexus responded

Hi Beth, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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