
Sterling McCall Lexus
Houston, TX
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Jose was an amazing advisor and very helpful and knowledge we above and beyond and my car was serviced in a timely manner. Would definitely recommend! knowledge we above and beyond and my car was serviced in a timely manner. Would definitely recommend! More
My service advisor (Marlon Romero) greeted me with a smile as usual. I have used him for years over several Lexus vehicles. He kept me well informed and got my car out on time as promised. smile as usual. I have used him for years over several Lexus vehicles. He kept me well informed and got my car out on time as promised. More
Had good experience at the service center. Knowledgeable staff who were prompt and courteous. All service updates were given timely. Knowledgeable staff who were prompt and courteous. All service updates were given timely. More
My service advisor Jose Gutierrez provided me with impeccable service and went above & beyond to ensure I was updated through every step of my major maintenance. Upon completion, he took the time to e impeccable service and went above & beyond to ensure I was updated through every step of my major maintenance. Upon completion, he took the time to explain everything to me & ensure that all my questions were answered. More
David provided great service! Jazzie could be more welcoming. Chloe wasn’t waiting on me, but she smiled warmly and said good morning. Jazzie could be more welcoming. Chloe wasn’t waiting on me, but she smiled warmly and said good morning. More
My car was in service center being repaired for about a week. The first 2-3 days I got updates and everything was great. But after that, my service advisor stopped replying (both text message and phone cal week. The first 2-3 days I got updates and everything was great. But after that, my service advisor stopped replying (both text message and phone call) and didn’t give any updates until the car was ready. I also called the service main desk but was never able to get through to someone for an update. More
Start the service with greeting . I was there for 10k service work done in timely manner. Great coffee & snack complement. Great waiting area I was there for 10k service work done in timely manner. Great coffee & snack complement. Great waiting area More