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Sterling McCall Lexus

Houston, TX

4.8
1,710 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,710 reviews

March 22, 2025

The service was timely and prompt. The best customer service, very professional and courteous. The facility is clean and comfortable with light refreshments available. What’s not to l More

by 123magee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 22, 2025 -

123magee responded

123magee The service was timely and prompt. The best customer service, very professional and courteous. The facility is clean and comfortable with light refreshments available. What’s not to like!😀

March 22, 2025

I had the pleasure of working with Esner at Sterling McCall Lexus, and I cannot say enough about his incredible service. My experience started off on a bit of a rough note, but Esner quickly turned thin More

by Pauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
Mar 24, 2025 -

Sterling McCall Lexus responded

Hello Pauline, we're happy you found Esner to be so supportive during your experience here at Sterling McCall Lexus. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 22, 2025

Well organized, caring and precise. They made me love to own a Lexus Higly Recommended More

by UZOKWE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 24, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Grant at Sterling McCall Lexus was great. He was very quick and never made me feel like he did not want to help with my car’s service. More

by Ariyanna Medrano
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Mar 24, 2025 -

Sterling McCall Lexus responded

Hello Ariyanna, we're happy you found our staff Grant to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

Kevin B is a great service specialist. He is professional and knowledgeable and can explain everything to you. He is an asset to Sterling McCall Lexus! More

by Laura.major
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin B.
Mar 24, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff Kevin to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

Service advisor Kinley was helpful and thorough. She explained the needs of my car, was patient, and ensured I understood the nature of the service provided. More

by Reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie: Service Advisor
Mar 24, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found Kinley to be so supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2025

I consistently receive excellent assistance from my advisor, Randy Lemp, with all services at Sterling McCall. More

by tredwards3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Mar 24, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff Randy to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

Very good service, thank you Lexus for always doing a great job. I am very happy More

by yupingz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Mar 24, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

The dealership is roomy and clean. The coffee bar is tremendous and the people are great to deal with. Will be back for more service. More

by pkubala1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really liked Grant. , Ray Villarreal, Mylinh Tran-Salazar
Mar 24, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Excellent service - prompt and thorough. Kevin M. made sure I was informed and took good care of me. Thank you! More

by Lynelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Mar 22, 2025 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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