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Sterling McCall Lexus

Houston, TX

4.8
1,217 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,217 reviews

October 03, 2024

Easy and convenient fast and service agent was good in communicating the updates and also took good care of the issues More

by Sibin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Oct 05, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

The Sterling McCall Lexus Dealership was very accommodating and comfortable there were different places that you could sit & wait for your car to be serviced which was very good. The restroom wa More

by Padea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Oct 05, 2024 -

Sterling McCall Lexus responded

Hi Padea, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 03, 2024

As always I received prompt attention upon arrival and Matthew Parra was able to answer any questions I had! More

by N. Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Oct 05, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We do hope we can be of assistance in the future. Take care!

October 03, 2024

I like the way to book an appointment , and Jeff service advisor is a humble and knowledgeable person More

by daljeetkaur101
Recommend Dealer
Yes
Employees Worked With
Jeffery
Oct 06, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2024

Competent, informative, friendly, accessible contact phone, text, in-person, knowledgeable, respectful of customers, clean facility, accommodating to its customers More

by clkp5722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Capin
Oct 05, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

October 02, 2024

We have bought 4 Lexus vehicles in the last 14 years from Sterling McCall Lexus. Their sales and service is customer service is excellent. Matt Torres is my service advisor and he is always professional and More

by pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Oct 05, 2024 -

Sterling McCall Lexus responded

Hello Pam, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Have dealt with Sterling McCall for years. Satisfied with service and sales. Would recommend. Done More

by skye70still
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 05, 2024 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Justin is the BEST! ! He helps me to understand what is being done to my car. And he explains why it needs to be done. Every one at this dealership is so nice. More

by Kirksey _1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 05, 2024 -

Sterling McCall Lexus responded

Hello Kirksey, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Always dependable when my car needs to be fixed. My advisor, Matt Toress is super professional and friendly. I trust him sincerely. I always look for him to get help. More

by Uni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Oct 05, 2024 -

Sterling McCall Lexus responded

Hello Uni, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

State inspection on my car that I purchased from another brand of dealership. Pleased with the service. More

by cardog630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Oct 04, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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