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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,496 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,496 reviews

September 01, 2023

Salesman (Danh Nguyen) was fantastic. Waiting almost an hour for finance was not a great experience. Once we worked with finance it was great. More

by dianeleetaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
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Sep 06, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Danh provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 01, 2023

Always great service and courteous staff. They keep you informed at all times. Love going there. More

by virgie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Sep 06, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Sep 08, 2023 -

virgie responded

Ron Gathervole took his time to help me and was very patient and kept me informed and my stay was not as long as he said it would be. Even though I never mind just hanging out there since it’s always pleasant and they take good care of you.

August 31, 2023

They seem to be organized and efficient. David and staff were very friendly. I plan on returning in the future. More

by luevanojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 04, 2023 -

Sterling McCall Lexus responded

Thank you for acknowledging David! It is always great to hear when one of our associates is acknowledged for his professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

August 30, 2023

Super helpful and knowledgeable staff that we dealt with during the purchase of our vehicle More

by Taso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rock Brailsford
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Sep 04, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 30, 2023

I have always been satisfied with the professionalism and customer service that I have received at Sterling McCall’s service department. They also keep me updated on my car’s progress, which I appreciate. More

by Michelle Reedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Sep 10, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again!

August 30, 2023

Everything wenT good , only have to wait a little for someone to ask if I need service More

by Fbbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj
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Sep 04, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 30, 2023

...excellent sales and tremendous service. Joshua Garcia and Paul Zapata are on top of their game. More

by leonetj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Nguyen
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Sep 02, 2023 -

Sterling McCall Lexus responded

Thank you for acknowledging Joshua and Paul! It is always great to hear our associates recognized for their professionalism. We appreciate the Five Star review! We look forward to assisting you again.

August 29, 2023

David Cortes gave Excellent Customer Service & this deslership is awesome & i will continue servicing my car here More

by mimapipo1972@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
Report | Print
Sep 01, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging David and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

August 29, 2023

Quick and smooth service. Waiting area is clean and nice. Service advisor let you know up to date I formation and give estimates of service appt. More

by Girlmel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
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Aug 31, 2023 -

Sterling McCall Lexus responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 28, 2023

The dealership is known for providing Excellent service. The service advisor, Kevin is great and very professional More

by olug2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Sep 01, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for Kevin! We are excited to hear that we were able to provide you with an enjoyable experience!

Sep 01, 2023 -

olug2124 responded

I want to add that Sterling McCall Lexus provides excellent service such as: 1. Good diagnosis 2. Excellent logistics assistance with loaner vehicles 3. Knowledgeable and kind service advisor such as Kevin

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