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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,499 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,499 reviews

October 10, 2023

I get timely and excellent service from the Sterling McCall Lexus dealer. These guys give the dealer a good reputation. More

by dsatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Oct 12, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

Always excellent service starting with the advisor and all the amenities spacious comfortable environment highly recommended dealership More

by Jcklee2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Oct 12, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

Slow leak in rear left tire Replaced with new one under "Road Hazard" warranty. I waited for about an hour in the waiting area with free snacks and beverages. More

by Adrienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Rodriguez - 5 Stars
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Oct 11, 2023 -

Sterling McCall Lexus responded

We are glad to hear that your issue with the slow leak in your rear left tire was resolved by replacing it under your "Road Hazard" warranty. It's also great that you had a comfortable waiting area with free snacks and beverages to make your wait more pleasant. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Jan 17, 2025 -

Adrienne responded

Yes, if you a professional and accommodating service experience, request Stevie Rodriguez at Sterling McCall SW location.

October 09, 2023

Great Friendly Customer Service got me in and out with my car washed and clean. More

by michaelbrockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Oct 11, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive experience with the friendly customer service. We really value your time and satisfaction. Enjoy your freshly washed and clean car!

October 09, 2023

They were very responsive. Kept me in the loop with everything they were doing. Highly recommended! More

by vu.madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Oct 11, 2023 -

Sterling McCall Lexus responded

It's wonderful to hear about your positive experience with Sterling McCall Lexus. Responsive communication and keeping customers informed are essential aspects of excellent service. Your recommendation speaks volumes about our commitment to customer satisfaction. Enjoy your Lexus and safe travels!

October 06, 2023

I was satisfied with my services and my tech. My needs were addressed and what I didn’t need at this was not push on me to get done. More

by jaustin012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maroco
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Oct 10, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Fast, excellent, and reliable service amongst all departments, vast inventory, and availability of loaner vehicles are a plus. I highly recommend their establishment and this location. More

by Vina716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Oct 05, 2023 -

Sterling McCall Lexus responded

We are thrilled to have provided you with a fast, excellent, and reliable service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

I like thej service revived , They are friendly and calm environment, the advice was good from start to finish Thanks to the service adviser . Hoping they are honest on the recommendations and hopefully More

by Hyacinth Affam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ GRAYSON
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Oct 05, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

October 02, 2023

excellent service. Free wifi and snacks while you wait❤️ I highly recommend to anyone in need of expert service More

by moise.akpodji11molerato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson
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Oct 04, 2023 -

Sterling McCall Lexus responded

We are excited that we provided you with an excellent service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

October 02, 2023

Marlon was very helpful and addressed all my concerns. He went above and beyond to ensure I was satisfied with work performed. More

by aznmr2boi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Oct 04, 2023 -

Sterling McCall Lexus responded

We are thrilled that Marlon provided you with a helpful service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

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