Sterling McCall Lexus

Great service and really appreciate the same service advisor, Marlon , is still with them. That says a lot. We have used them for over 16 years and would never use anyone else. Outstanding!!!! advisor, Marlon , is still with them. That says a lot. We have used them for over 16 years and would never use anyone else. Outstanding!!!! More

My service Rep Jose was pleasant and kept me updated on the completion of my vehicle. the completion of my vehicle. More

Very professional. Explains all the necessary service that needs to be done . Includes the video of the inspection Explains all the necessary service that needs to be done . Includes the video of the inspection More

Best service in the industry Quick response and honest analysis Will definitely be my #1 go to dealer analysis Will definitely be my #1 go to dealer More

The associates were efficient and courteous in taking care of my car. The wait time was very minimal. care of my car. The wait time was very minimal. More

Provided cost up front, explained work to be done. Performed work great. Honored my instructions Performed work great. Honored my instructions More

Marlon was very helpful and handled the service efficiently. The waiting area is very comfortable. efficiently. The waiting area is very comfortable. More

They serviced my car within the two hour window that they promised. The service rep was very friendly and professional. promised. The service rep was very friendly and professional. More

We were there for a second key and first free checkup. The service staff were prompt and friendly. The Service Advisor was friendly and proficient. He confirmed the work to be done, estimated waiting tim The service staff were prompt and friendly. The Service Advisor was friendly and proficient. He confirmed the work to be done, estimated waiting time and kept us updated frequently. Once the work completed plus the car wash, he reviewed with us. Once we left the service area and drove out to the parking area, we were testing the second key. One of the service staff walked all the way out to meet us to make sure everything was ok. We appreciated his extra effort! The facility was beautifully decorated for Christmas. The atmosphere was warmth and welcoming. There were plenty of comfortable sofas and chairs for guests to seats and several TVs on. The snack bar was nice. It was actually an enjoyable trip. More

Randy was a great advisor and helped me choose the service that I needed. Thank you for all of your help! As busy as it was, my car was in and out in an appropriate amount of time, now ready to head service that I needed. Thank you for all of your help! As busy as it was, my car was in and out in an appropriate amount of time, now ready to head back to work. More