Sterling McCall Lexus

Sales person was great. Really helpful and understanding when it came to the deal. However, the director of finance lied to us to stall the deal another day which resulted i Really helpful and understanding when it came to the deal. However, the director of finance lied to us to stall the deal another day which resulted in me having to leave work for 2 hours to go to the Northside of Houston for a title for my trade in. More

Randy makes coming to Sterling stress free. Thanks for your honesty when answering questions about what I don’t know. Thanks for your honesty when answering questions about what I don’t know. More

Excellent customer service, excellent follow up and loaner services as well. The waiting area is customer friendly with nice bar area wifi and tvs while you wait. Love their quiet area as well. Very co loaner services as well. The waiting area is customer friendly with nice bar area wifi and tvs while you wait. Love their quiet area as well. Very convenient and friendly More

Have been dealing with them for 9 years and happy been with their service department. with their service department. More

Josh provided exceptional customer service from start to finish, making the process smooth and stress-free. The tire replacement was done quickly, allowing me to get back on the road without any delays. to finish, making the process smooth and stress-free. The tire replacement was done quickly, allowing me to get back on the road without any delays. Josh was knowledgeable and explained the details of the service clearly, which gave me confidence in the work being done.While I waited, the lounge area was clean and comfortable, which made the short wait even more enjoyable. I’m thoroughly impressed with the service at Lexus Sterling McCall and will definitely return for future needs. More

When I arrived I was not greeted right away. I'm not sure if I was to get out for safety reasons or stay in & wait for advisor to come. I'm not sure if I was to get out for safety reasons or stay in & wait for advisor to come. More

Matt Torres was an excellent advisor. Excellent customer service and knowledge. He kept me updated and worked with my warranty company to ensure things went smoothly and done in a timely Excellent customer service and knowledge. He kept me updated and worked with my warranty company to ensure things went smoothly and done in a timely manner. More

This dealership treats customers very well. I love it very much. Their employees are very professional, friendly and detail. I really appreciate service representer Mr. Mathew and Ms. Ana Roe f I love it very much. Their employees are very professional, friendly and detail. I really appreciate service representer Mr. Mathew and Ms. Ana Roe for helping me with the services for my car today. More

Kevin is a very professional person to work with and makes sure all work is done in a timely manner makes sure all work is done in a timely manner More

Easy and convenient fast and service agent was good in communicating the updates and also took good care of the issues communicating the updates and also took good care of the issues More