
Sterling McCall Lexus
Houston, TX
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I had a fantastic experience at Sterling McCall Lexus recently, and I couldn’t be happier with the service I received. My advisor, Ashley Udall, was professional, friendly, and kept me informed every ste recently, and I couldn’t be happier with the service I received. My advisor, Ashley Udall, was professional, friendly, and kept me informed every step of the way. Not only was my vehicle service completed ahead of schedule, but I was also provided with a loaner car, which made the whole process incredibly convenient. Ashley’s communication was top-notch, and she ensured everything went smoothly from start to finish. It was a huge relief to have a loaner car while my vehicle was being worked on, and I really appreciated how efficiently everything was handled. I’ll definitely be returning for future service needs and would highly recommend Ashley and the dealership to anyone looking for great customer service and convenience. Thanks again, Ashley, for going the extra mile! More
Quick and easy process from making appointment to car pick up. Great customer service. You are kept informed every step of the way. Loaners available or a lovely waiting area is available. pick up. Great customer service. You are kept informed every step of the way. Loaners available or a lovely waiting area is available. More
I had an appointment with the first available advisor. The service adviser I was assigned, Kinley, did an amazing job for me. She was accurate in terms of quoting me how long the work would take and answe The service adviser I was assigned, Kinley, did an amazing job for me. She was accurate in terms of quoting me how long the work would take and answered all my questions in a clear and understandable manner. She was extremely knowledgeable, professional, and courteous! She made the service appointment as pleasant as it could be, given it was a service appointment. I would not hesitate to have her as my advisor again when having my car serviced at this dealership in the future. More
Top notch and state of the art service facility. Great customer service and clean restrooms. I drove off being able to tell the difference in the performance of my Lexus based on the service work I Great customer service and clean restrooms. I drove off being able to tell the difference in the performance of my Lexus based on the service work I had done. I’m a happy very customer and Stevie was a great service advisor!!!!! More