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Sterling McCall Lexus

Houston, TX

4.8
1,710 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,710 reviews

March 26, 2025

Very professional, friendly. Got my car ready before time. Could not be more happier. A thumbs up. More

by chhaya49usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 28, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 26, 2025

Everyone is professional and friendly. It’s a pleasure to work with my service advisor Randy Lemp. More

by Kittyhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Mar 28, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We do hope we can be of assistance in the future. Take care!

March 26, 2025

Always helpful. Let’s me know the progress of my vehicle, via texts and emails. Great service! More

by Nancyjryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Mar 28, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 25, 2025

Everything was great from the time I brought my car in. The service advisor was knowledgeable and friendly. More

by leburrell55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Mar 28, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2025

Work was great outstanding xxxxxx xxxxxx xxxxxxx cxxxx xxxxxx xxxxxxx zxxxxx xxxxxxx xxxxxx xxxxxx xxxxx More

by rickymack56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Mar 27, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2025

The service completed on my vehicle was was thorough and timely. Josh provided excellent customer service. More

by brendajjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 27, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with Josh! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

I had a fantastic experience at Sterling McCall Lexus recently, and I couldn’t be happier with the service I received. My advisor, Ashley Udall, was professional, friendly, and kept me informed every ste More

by Itsagthg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
Mar 27, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found Ashley to be so supportive during your experience here at Sterling McCall Lexus. We hope you have a great day!

March 24, 2025

Quick and easy process from making appointment to car pick up. Great customer service. You are kept informed every step of the way. Loaners available or a lovely waiting area is available. More

by rachelevincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peele
Mar 27, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2025

I had an appointment with the first available advisor. The service adviser I was assigned, Kinley, did an amazing job for me. She was accurate in terms of quoting me how long the work would take and answe More

by keeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Mar 24, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found Kinley to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

Top notch and state of the art service facility. Great customer service and clean restrooms. I drove off being able to tell the difference in the performance of my Lexus based on the service work I More

by lomojo51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Mar 24, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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