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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,869 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,869 reviews

May 15, 2025

They didn’t put needless charges like paint protection that other dealers do. They were true to their word. More

by johnson.larry27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
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May 17, 2025 -

Sterling McCall Lexus responded

Hi Johnson, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

Service was done in a timely manner although I was a walk-in. I had a flat tire. More

by Yeboaa63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 17, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 14, 2025

Excellent customer service! I would recommend their dealership, service reps, and entire Team to all family and friends. 10 of 10 times…. More

by bellagio_35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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May 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 14, 2025

Fast, professional service. Marlon Romero has been my service manager and he is super in getting my car out quickly as I live in Lake Jackson, YX. More

by cpquirkjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
May 17, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

Dealer provide excellent services very professional reps take care of their customers very well, thanks More

by mabdul1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan is the employee who taken care of me
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May 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Excellent from the minute I entered their facility. Great knowledge of all the car options. They valued me as a customer. More

by wtripicchio968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Galvan, Ray Villarreal, Mylinh Tran-Salazar
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May 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Service personnel are very professional. All issues were addressed. It was a very enjoyable experience. More

by myrna.degraffenreidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Castillo
Report | Print
May 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Great dealer to service your car. Fair price and excellent customer service. They perform a thorough inspection. More

by M&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
May 14, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

Great service and Derrick is excellent. He is very efficient. Great professional attitude with a smile. Very attentive and respond quickly to my text to answer questions. More

by menchumante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
May 14, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass your comments to Derrick here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

May 11, 2025

Great experience at [Sterling McCall Lexus. The staff was friendly, the service was quick ,my advisor Kinley was amazing and professional my car runs great. Highly recommend! More

by Svetmax77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Report | Print
May 14, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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