Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,500 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,500 reviews

October 22, 2023

Customer service is very good. Jesse was helpful and kind to us. Would definitely recommend getting your car service here.. More

by Anh Duong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Oct 24, 2023 -

Sterling McCall Lexus responded

We are pleased to hear that you received very good customer service and that Jesse was helpful and kind during your visit. Thank you for your recommendation to others considering getting their cars serviced here. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

I enjoyed my experience with Sterling McCall dealership. The staff are friendly and the service is fast. More

by Ahnguye54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ Grayson
Report | Print
Oct 24, 2023 -

Sterling McCall Lexus responded

It's great to hear that you enjoyed your experience with Sterling McCall and found our staff to be friendly and the service fast. Friendliness and efficiency are essential components of a positive customer experience. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Efficient. Expertise and technical knowledge great. Personnel confident, responsive and courteous. Facilities immaculately maintained. My vehicle was well hand More

by smtakacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Report | Print
Oct 24, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

October 21, 2023

Excellent service very attentive to customers needs. the area always clean Follow up as promised Jessica my service consultant is outstanding More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Oct 24, 2023 -

Sterling McCall Lexus responded

It's great to hear that you received excellent service with a focus on attending to customers' needs and that the area is always clean and well-maintained. The outstanding service provided by Jessica, your service consultant, is certainly worth acknowledging. We appreciate your business. We look forward to assisting you in the future.

Oct 27, 2023 -

Jean responded

Jesse is excellent service person He is very attentive to details

October 20, 2023

Great service as usual. Was able to get a next day appointment. Was kept abreast of status of work being done on my vehicle. More

by agar708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Garcia
Report | Print
Oct 24, 2023 -

Sterling McCall Lexus responded

It's wonderful to hear that you received great service as usual and that you were able to secure a next-day appointment. Being kept informed of the status of the work being done on your vehicle adds transparency and helps ensure a smooth service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Thank you for consistency in service. I appreciate you all. Keep up the good work! More

by mangofudge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
Report | Print
Oct 21, 2023 -

Sterling McCall Lexus responded

You're very welcome! It's wonderful to hear that you've been satisfied with the consistent service you've received, and we appreciate your kind words. Thank you for your support, and we'll do our best to continue providing helpful information and assistance.

October 18, 2023

The adviser Marion is very professional and helpful. I enjoyed the coffee and felt comfortable while waiting . More

by Xiaoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion
Report | Print
Oct 19, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Marion provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 18, 2023

Quick efficient service. Nice waiting room with amenities. My adviser, Jeff was very pleasant. Love it More

by mdp2529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 19, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a quick and efficient experience and that Jeff provided very pleasant assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 17, 2023

Great job , very friendly, fast , i was very pleased, Thanks for take care of JUST what was needed More

by Tom langford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter bassett
Report | Print
Oct 19, 2023 -

Sterling McCall Lexus responded

We are delighted to hear that you had a great experience with us, finding our service friendly and fast. Taking care of what's needed efficiently is always our goal. Your satisfaction is our top priority, and we're here to help. Thank you for your kind words!

October 17, 2023

I always take my vehicle to Sterling McCall off hwy. 59. Kevin Bayer is my Hero. More

by rockindranch
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Oct 19, 2023 -

Sterling McCall Lexus responded

It's wonderful to hear that you're a loyal customer at Sterling McCall Lexus and that Kevin has been your hero in ensuring top-notch service. We appreciate your trust in us and Kevin's dedication to providing excellent service. Your satisfaction is our reward!

1
...
108
109
110
...
150