Sterling McCall Lexus
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,215 reviews
It was an excellent day at the dealer, good service and explanation of what they did to my vehicle, grateful for everything explanation of what they did to my vehicle, grateful for everything More
Had a great experience with Tufan, he took his time and didn’t pressure me. When my vehicle came in he took his time and showed me the in’s/ out’s of the car and contacted me later to checkin on me. didn’t pressure me. When my vehicle came in he took his time and showed me the in’s/ out’s of the car and contacted me later to checkin on me. More
The dealership is always top notch. Today was the first time in 12 years that I was a bit disappointed. The service agent said the car would be washed and it wasn’t. There was grease ar Today was the first time in 12 years that I was a bit disappointed. The service agent said the car would be washed and it wasn’t. There was grease are dirt on the inside door of the car when I picked it up. The new sticker for the next oil service was not placed on the car. Other than that, the experience was fine. More
Fast efficient pleasant staff in service department. Service advisor very professional and srltraightfward. Accommodating well staffed VIP lounge with good selection of food and snack. Service advisor very professional and srltraightfward. Accommodating well staffed VIP lounge with good selection of food and snack. More
Sterling McCall Lexus has been totally customer service-oriented and responsive since it opened years ago. It is very easy to schedule appointments and get loaners. service-oriented and responsive since it opened years ago. It is very easy to schedule appointments and get loaners. More
Efficient and effective overall process. Communication and engagement very satisfying as well as effort to address issue and satisfy client. Quite satisfied with outcome. Communication and engagement very satisfying as well as effort to address issue and satisfy client. Quite satisfied with outcome. More