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Sterling McCall Lexus

Houston, TX

4.8
1,215 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,215 reviews

June 29, 2023

Service reservation was very courteous, the service was done sooner than promised, the loaner car was great. More

by Yehbo101
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Jul 13, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

Friendly people! Their updates and time frames have always been spot on. The amenities they offer while waiting is very nice! More

by Smleyva
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 13, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

I went in for alignment and they offered a loaner and my advisor was very kind. Kudos More

by Sal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 02, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

June 28, 2023

Every one was kind, and knowledgeable. We were kep t informed on the progress of the work being done on our car. Great people to work with. More

by Judy Gilcrease
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jul 11, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

Great Job! Highly Recommend. Awesome Very Detail Time accuracy! Keep it up the great work! More

by Janerald
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 11, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

They didn't have any cars to look at even though they show on your website that they have bunches - nothing on the ground to drive. Didn't have a need to go in. Looking for Lexus RX 350 More

by sights-samba.08
Recommend Dealer
No
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I am sorry to read that you are unhappy with our dealership. Our website does list incoming vehicles so that customers can see all vehicles available. We do have an RX350 demonstrator available for test drive. Please contact me at 713-995-2410 and I will be happy to arrange for a test drive. Mylinh Tran-Salazar General Sales Manager

June 27, 2023

Prompt and courteous service manager. Service estimated given before it was performed to allow you to review and make a decision on what to approve. Once approved, promptly completed. More

by edmoniaf11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Jun 30, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 25, 2023

Efficient, professional and courteous service. The best! My wife has driven a SterlingMcCall Lexus for 20 years. Now I get to know the service firsthand. More

by Pablo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 25, 2023 -

Pablo responded

Outstanding service

June 24, 2023

Excellent customer service Sparkling clean restrooms Wifi Very friendly and cordial employees David my service person took excellent care of me and walked me through the entire process of More

by imorise
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David
Jun 27, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 23, 2023

Very professional and attentive. both my vehicles were purchased and are serviced here. Staff is amazing. More

by Josina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 27, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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