Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,504 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,504 reviews

November 10, 2023

Service is fantastic, the Service Rep Kevin Bayer really knows his stuff and he is very responsive to the customer’s needs. More

by Bob&Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Nov 12, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a fantastic experience and that Kevin provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Jeff was very hands on and pleasant I’m from Miami and new here it’s a little different here far as putting the gas back and keeping a extra day of the loaner prices are ludicrous but other than that very More

by Kunkillya Toombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Report | Print
Nov 11, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

November 08, 2023

Excellent service. Nice dealing from service person Josh. Met all my needs. Eady to get appointment and got tiimely return. More

by rbx177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
Report | Print
Nov 10, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

November 08, 2023

Joseph was friendly, knowledgeable a nd very prompt. Always good to visit with David Capin and catch up. More

by glynn
Recommend Dealer
Yes
Employees Worked With
Joseph Panelez, David Capin
Report | Print
Nov 10, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

November 07, 2023

Randy and everyone I talked to was Very helpful, polite, kept me updated , professional Thank you More

by sjz1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Nov 08, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Randy provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Justin Page at the service department is awesome. He is very professional and takes care of me. A true asset to the company. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
Report | Print
Nov 08, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Justin provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

I am not a happy camper at the moment. Just drove my car back to New Braunfels and was hit all the way. My air conditioner was working perfectly until your service department did a 20,000 More

by Mimiharrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Garner
Report | Print
November 07, 2023

Marlon Romero did a great job, on this me, reliable, just great to deal with More

by alberto.hernandez.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Nov 09, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Marlon provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

It provides excellent service and support! The staff is very helpful and knowledgeable! The dealership provides a very comprehensive service! I would highly recommend it! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie R.
Report | Print
Nov 08, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 05, 2023

This dealer is exceptional,good service is outstanding and on time. Service advisor Joseph Panalez is very friendly. He did a good job. More

by Paultunguyen20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Joseph Panalez
Report | Print
Nov 07, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Joseph provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
105
106
107
...
151