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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,506 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,506 reviews

December 02, 2023

Great experience, always on point to provide a loaner when needed. Quality service personnel and experience More

by kelley24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Dec 06, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Jesse, service representative, is always great with handling all of my needs. I always request him when making my service appointment. More

by netaunalevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
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Dec 06, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Jesse provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Very professionally run dealership. My service manager texted me and let me know how everything was going. More

by allisonteare4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
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Dec 06, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Kinley of sterling Mccall Lecus is always prompt to respond, always owns the issue and very accommodating. Simply the best! More

by mherm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
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Dec 06, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Kinley provided responsive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Noe was extremely helpful and knowledgeable giving advice with clear information regarding my recent purchase of the RX350 Premium+ More

by jennie_florian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noé
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Dec 05, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Noe provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 01, 2023

The sales associate (Chet) was great. He was courteous, kind,, patient and I didn’t feel pressured to buy. After purchasing the car the follow-up service was even better. Enjoyed worki More

by Tricia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with management.
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Dec 05, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Chet provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 01, 2023

Lexus and my advisor Kinley Rushing are great. The service is always exceptional. Very professional. More

by acano641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
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Dec 06, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Kinley provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Great service! Loved the care and customer service quality this dealership gives to everyone. I will definitely recommend this dealership and Mr. Noe. More

by kimberlysuazo2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe
Report | Print
Dec 05, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Noe provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 30, 2023

They did a thorough inspection of my car. Their findings were sent to me in an organized manner and it included a video of the parts that needed attention. The service representative was very More

by arezo.nasrazadani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
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Dec 01, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Marlon Romero is always my Service Writer. He does a great job! He is a big reason why We continue to use Sterling McCall. More

by cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Dec 01, 2023 -

Sterling McCall Lexus responded

Thank you for acknowledging Marlon for their professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. It would be our pleasure to assist you again!

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