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Sterling McCall Lexus

Houston, TX

4.8
1,463 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,463 reviews

January 09, 2025

could not be more pleased with the value of the work done on my vehicle. I will be recommending this dealership service center to everyone More

by amandahartbassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Jan 11, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 09, 2025

Clean, organized and I’m always out by the promised time. Everyone is very attentive and respectful. More

by victoriapm811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
Jan 11, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Great timely service! Miscommunication with the schedule, my advisor fixed it without any hesitation. Thanks More

by Bbj6756
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Francisco Zapa
Jan 11, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Sterling McCall Lexus in Southwest Houston was very courteous and professional. All service people throughout the establishment were very polite and considerate. More

by subaru0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick - Consultant
Jan 10, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

The service department is great but the sale parts department is not. These guys are always on the phone and do not pay attention to the customer More

by danghongthai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco 5 stars
Jan 10, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Thank you for leaving feedback. Please reach out to us at (713) 995-2600 so we may identify ways to improve your experience.

January 08, 2025

Sterling McCall Lexus has always had excellent service. We’ve bought all our vehicles here and we’ve always gotten great deals. Additionally, the maintenance and repairs have been excellent. Our service ad More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Jan 10, 2025 -

Sterling McCall Lexus responded

Sl, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus.

January 07, 2025

I like the dealership itself, they serve well, i do love their products, and customer service More

by Joseph Wasswa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Jan 10, 2025 -

Sterling McCall Lexus responded

Hi Joseph, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2025

The service adviser was very helpful and kind. They finished the job on time. I am very happy to see all workers over there taking care of the customers friendly More

by houshangpahlavan@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jan 10, 2025 -

Sterling McCall Lexus responded

Hi Houshangpahlavan@yahoo.com, we are very happy to have provided you with such a positive experience!

January 07, 2025

Amazing sales team and management. Made my first time buying experience one to remember! From searching the vehicle of my dreams to the financing to showing me how to operate my vehicl More

by angelcaballero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deborah Thompson
Jan 09, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 07, 2025

Excellent job with service advisor, very friendly and keep me posted every single step of process.Waiting area so clean and roomy,over all nice place to bring car in for service. More

by khanhle_77099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
Jan 09, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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