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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,866 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,866 reviews

May 17, 2025

Gustavo helped me this visit and he had great customer service and provided timely updates on the status of my car. More

by Nola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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May 20, 2025 -

Sterling McCall Lexus responded

Hi Nola, we're happy you found Gustavo to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

Dealership was very easy to work with. Staff was awesome; friendly, curious, and knowledgeable. I will definitely use them again the next time I am looking for a new car. More

by D.Quinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Garner, Mylinh Tran-Salazar
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May 19, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 16, 2025

Along with a normal service visit I needed some technical assistance and can only say that I was very well taken care of. My service advisor Josh always goes the extra mile to satisfy the customer. He worked More

by gotjesus56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia, Gabriel , Ray Villarreal, Mylinh Tran-Salazar
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May 19, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with Josh and Gabe! We hope you have a great day!

May 16, 2025

Stevie was very professional as well as knowledgeable Stevie gave me a time frame in which my vehicle will be servicing finish as well as updates and that was important to me More

by donlewbee@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
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May 19, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff member Stevie to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

Lexus models sell themselves. We buy from Sterling McCall Lexus because their service is the best we have experienced - unmatched. More

by Two74ags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer Excellent Service Advisor, Ray Villarreal
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May 19, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

This dealership has courteous employees that keep you informed about your vehicle and has nice facilities More

by Faye.davis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
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May 19, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

They didn’t put needless charges like paint protection that other dealers do. They were true to their word. More

by johnson.larry27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
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May 17, 2025 -

Sterling McCall Lexus responded

Hi Johnson, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Friendly, honest, and very knowledgeable. Very easy process getting my TX. From finding the right one to the finance. More

by alisaware
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Johnson
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May 18, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2025

Service was done in a timely manner although I was a walk-in. I had a flat tire. More

by Yeboaa63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 17, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 14, 2025

Excellent customer service! I would recommend their dealership, service reps, and entire Team to all family and friends. 10 of 10 times…. More

by bellagio_35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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May 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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