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Sterling McCall Lexus

Houston, TX

4.8
1,215 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,215 reviews

October 12, 2024

I thinks that Sterling McCall Lexus is one of the finest car dealerships that I have ever had the privilege of either buying from or getting repairs or service from. Extremely well managed. More

by Jvdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Dupree
Oct 18, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Great quick service each and every time. Service advisors are friendly and professional. Always address our concerns. More

by naazim22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

I am so thankful to Nathan for helping me when I had to travel and was in a time crunch! They had my car ready and cleaned and polished by 8:40am - before time!!! Amazing service! More

by archana.choubal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
Oct 13, 2024 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

Everyone is always so pleasant. I enjoy the complimentary snacks and drinks. Service is fast and efficient. More

by Apatton432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley, Roley
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

I love bringing my car to Lexus service department because of their quality customer service for customers and quality work on vehicles. Thank you. More

by Mayra Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutiérrez
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi Mayra, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2024

Sterling McCall Lexus is an outstanding dealership. My service representative, Kevin Bayer, provides friendly, professional service. He keeps me informed about what’s happening with my vehicle. Pro More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, we are so happy to read such a great review about Sterling McCall Lexus! Thank you, and have a fantastic day!

October 10, 2024

Service was great. Service advisor polite and competent. Customer waiting area was clean, comfortable and well appointed. More

by Fisherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Oct 13, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2024

Marlon and David went above being helpful and ver professional with their help , service with a smile ! More

by Starla Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Capin
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Thank you, and have a fantastic day!

October 10, 2024

He was very thorough with me. He answered all my questions. He kept me up-to-date as to what was going on and make sure I was satisfied. This is my first time at Sterling McCall N More

by earlinemurray53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2024

Sales person was great. Really helpful and understanding when it came to the deal. However, the director of finance lied to us to stall the deal another day which resulted i More

by masoudhosseini85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roley Verelien
Oct 13, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 995-2600.

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