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Sterling McCall Lexus

Houston, TX

4.8
1,566 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,566 reviews

March 13, 2025

Sterling McCall always takes good care of us and our cars. That’s why my immediate family has 4 Of them and my extended family has 4 more. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
March 13, 2025

Full transparency of pricing, timeline of when the vehicle will arrive, and no pushy sales tactics made my vehicle purchase smooth and efficient. More

by htownsmarty06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
March 13, 2025

The service advisor whom I work with is very knowledgeable and helpful. Comfortable waiting areas. More

by maipangye
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
March 13, 2025

This place is focus on providing the best customer service and experience, even without appointment, they take care of your needs. Highly recommend More

by Omarguevara27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
March 13, 2025

I had an excellent customer service call, everything was done in a timely fashion. Thank you Steven Silva! More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
March 13, 2025

Horrible service, rude stuff, unprofessional. Everybody on their phones. Did not keep with the schedule. If calling, you will be put on hold for 30 min!!! I can not believe it, how service at lex More

by eilin91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
March 12, 2025

They have a comfortable set up, but my regular maintenance often ends in expensive problems. My car has less than 64k miles in over 10 years. They’re always unexpected. More

by Cozettee_thomas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
March 12, 2025

Completely satisfied with the services at Sterling Mccall Lexus,Service advisor super friendly and knowledgeable.Great work, and well done for completing it so quickly. Waiting lounge so comfortable. More

by khanhle_77099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
March 12, 2025

The service department is second to none. The professionalism that the team has is priceless. They make you feel l8ke family from the moment you turn into the dealership. Thanks Marlon More

by Its a "COLE" World
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARLON, Mylinh Tran-Salazar
March 12, 2025

Great experience today. They were friendly, professional and kept me informed.although there was several things the addressed during the visit,I was told ahead of time what More

by sandrarobinson1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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