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Sterling McCall Lexus

Houston, TX

4.8
1,856 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,856 reviews

June 08, 2025

I had an awesome experience while at the dealership. My service advisor, Jose gave outstanding service. Than you so much! More

by Francida Gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
June 08, 2025

Service takes too long, to log in and to get car when it’s ready. I arrived for a 2:30 appt at 2:28. There were so many cars waiting, it took 15 minutes before anyone came to me car. When I was told my More

by dgc1612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Torres
June 08, 2025

Jose from Sterling mccall Lexus service provides an outstanding service everytime i get my van for maintainence service. I More

by joti Rao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose from service , Ray Villarreal, Mylinh Tran-Salazar
June 08, 2025

Service rep made sure I was taking care of when I arrived and during the time I waiting. I expressed a concern before car went in and before it was done he had resolved everything. More

by Classicpittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
June 08, 2025

Well, I am not a person of too many words. But will say superb service. Came in for routine maintenance, great experience. Thank you Stephanie Nguyen, great customer service! More

by MemeH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephanie Nguyen
June 07, 2025

Professional. Followed up on requests. Polite when checking in and leaving. Frederick was very efficient More

by carolyn_craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick, Ray Villarreal, Mylinh Tran-Salazar
June 06, 2025

Fair, honest, transparent. Would certainly recommend Dealership to my family and friends. This is the forth vehicle purchased from Sterling McCall Lexus. Robert B. Baldwin I More

by RBBIII
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey DuPuis , David Capin
June 05, 2025

Awesome service and professional staff! Marlon, as usual, displayed exceptional customer service skills coupled with his knowledge! More

by heisblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
June 05, 2025

Excellent servic! very courteous and completely knowledgeable about what to do! Kept in touch with me and finished all work in a timely fashion! More

by hamiltondawes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
June 05, 2025

Your services have reached pre-pandemic levels again. Service means a lot, and we are glad that you’ve made it back to a satisfactory level. More

by lynn.vacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett and Gabriel Villacis
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