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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,451 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,451 reviews

February 08, 2025

Steve was able to get my 2nd fob key, Updated my ECU. He is amazing. More

by lindabrown525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rodriquez
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February 07, 2025

Very convenient and thoughtful service. Always has nice loaner cars available to ease any inconvenience from not having your car. Beautiful environment. More

by Alex Chebaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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February 05, 2025

Excellent service! !! Matt , my service representative, is very efficient and professional. I highly recommend your Lexus Dealership to my friends! More

by drbarbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres 5 stars!!!
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Feb 07, 2025 -

Sterling McCall Lexus responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

Justin was very attentive and professional. Kept me updated on each step of service. Very pleased. More

by lbmorris1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin(service advisor)
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February 05, 2025

It was very pleasant greeting and service. Waiters was nice and beautiful with snack and coffee. Services advisor was very nice. More

by Manoj shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
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February 05, 2025

Rock was an outstanding sales rep in the process from start to finish. He was extremely knowledgeable about the various models we were considering and helped us finally select the NX we needed and wante More

by Jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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February 04, 2025

This has been my dealership of choice since purchasing my 1st Lexus in 2000. My salesperson, service advisor, and mechanic are the best! When needed, they are there to make things right. They are customer or More

by mktmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Marlon Romero & mechanic, Wesley Smith
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Feb 07, 2025 -

Sterling McCall Lexus responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Excellent service and help understanding all the new electronic things on the car. Fast turnaround for the service on the car More

by magbaxx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
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Feb 07, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Dealership clean and employees very kindand very helpful. Great to be able to make online appointments and the inspection very great to have for safety purposes. Thank you! More

by delahayoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Enriquez, Anthony Scala
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Feb 07, 2025 -

Sterling McCall Lexus responded

Delahayoli, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Lexus!

February 04, 2025

Very satisfied . i like the messaging system and the waiting area is very quiet and nice More

by ibtesam77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
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