
Sterling McCall Lexus
Houston, TX
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Service takes too long, to log in and to get car when it’s ready. I arrived for a 2:30 appt at 2:28. There were so many cars waiting, it took 15 minutes before anyone came to me car. When I was told my it’s ready. I arrived for a 2:30 appt at 2:28. There were so many cars waiting, it took 15 minutes before anyone came to me car. When I was told my car was ready, valet looked at my bill and left. 6 other people came and left, before they finally found my keys and brought my car. Not a happy camper. More
Jose from Sterling mccall Lexus service provides an outstanding service everytime i get my van for maintainence service. I outstanding service everytime i get my van for maintainence service. I More
Service rep made sure I was taking care of when I arrived and during the time I waiting. I expressed a concern before car went in and before it was done he had resolved everything. and during the time I waiting. I expressed a concern before car went in and before it was done he had resolved everything. More
Well, I am not a person of too many words. But will say superb service. Came in for routine maintenance, great experience. Thank you Stephanie Nguyen, great customer service! But will say superb service. Came in for routine maintenance, great experience. Thank you Stephanie Nguyen, great customer service! More
Fair, honest, transparent. Would certainly recommend Dealership to my family and friends. This is the forth vehicle purchased from Sterling McCall Lexus. Robert B. Baldwin I Would certainly recommend Dealership to my family and friends. This is the forth vehicle purchased from Sterling McCall Lexus. Robert B. Baldwin III. More
Awesome service and professional staff! Marlon, as usual, displayed exceptional customer service skills coupled with his knowledge! Marlon, as usual, displayed exceptional customer service skills coupled with his knowledge! More
Excellent servic! very courteous and completely knowledgeable about what to do! Kept in touch with me and finished all work in a timely fashion! very courteous and completely knowledgeable about what to do! Kept in touch with me and finished all work in a timely fashion! More
Your services have reached pre-pandemic levels again. Service means a lot, and we are glad that you’ve made it back to a satisfactory level. Service means a lot, and we are glad that you’ve made it back to a satisfactory level. More