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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
2,018 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,018 reviews

August 01, 2025

Been going for 3 years, Prompt service, good customer service, provides all the necessities while you wait More

by yaslyn_griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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July 31, 2025

Great sales & financing team, that helped me enjoy my purchasing experience with them. I highly recommend them. More

by Tee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Hong
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July 31, 2025

I had an amazing experience, Kevin was very knowledgeable and answered all my questions. Overall good visit More

by Sukoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin martinez
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July 31, 2025

This dealership was very helpful and very knowledgeable. It’s personnel was extremely friendly and patient. More

by mara_beltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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July 31, 2025

Had excellent experience buying new car. Jerry Chen was my sales associate and was very organized and helpful. Communication was excellent. He guided me through business office and had excel More

by Satisfied buyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
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July 30, 2025

Always excellent service my service advisor is Marlon always great service with him I will continue to come to this dealership. More

by Poscarjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Jul 30, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2025

The second day after I got my car When I start my car, I receive an error message that says: “Rear camera detection unavailable.” At the same time, it feels like the battery is shifting or unstable—a More

by ekanem784
Recommend Dealer
No
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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July 30, 2025

Simple process for purchase. Done in 30 minutes. No sales pressure. Quality car dealership. Large selection of cars. After market sales was presented as suggestions without any p More

by driven_forceps_1v
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Hong Lai
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Jul 31, 2025 -

Sterling McCall Lexus responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 30, 2025

Great management and service . Excellent spacious waiting area with a lot of seating room. Genuinely friendly and responsive personnel. More

by Sirifair627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Jul 31, 2025 -

Sterling McCall Lexus responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 30, 2025

They are always professional and courteous. Marlon is the best service advisor we have ever had. Would highly recommend. More

by joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Jul 31, 2025 -

Sterling McCall Lexus responded

Hello Joanne, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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