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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,740 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,740 reviews

April 30, 2025

Excellent job good service always I will recommended to my family because they have other cars Lexus More

by jjetara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Ray Villarreal, Mylinh Tran-Salazar
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April 30, 2025

Matt Torres is a first class service advisor. The service department is well managed by Larry Miller. More

by scchildress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Miller
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April 30, 2025

Mr. Matt Torres my service provider is absolutely the best. I will only bring my car in for service when he is working. An angel here on earth. More

by NitaWms
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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April 30, 2025

Very high prices - and not always transparent. Tires and alignment costs at the dealership was at least 24%higher then market. . More

by Bridgeany1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Gutierrez
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April 29, 2025

I brought my car in for service and was helped by Esner. He was super helpful, went above and beyond to help. I was really impressed with his flexibility, communication and desire to go above and beyond. Gr More

by Gdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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May 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

Been going to SW FWY location in Houston, Tx since moving to Houston in 2023. I’ve always had great service and customer service experience. Recently moved further away but still loyal to this location. More

by quenteriajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
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April 29, 2025

This visit was not as top notch as my previous ones. They did honor my 40k L/C maintenance warranty with no charge. I am still experiencing a slight pull to the right. Perhaps during my next visit, t More

by rbcisco
Recommend Dealer
Yes
Employees Worked With
Francisco
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April 29, 2025

Nice people fast and to the point. Excellent customer service. Will be back soon, thanks More

by Hopeestrada70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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April 28, 2025

Great service as always! I always can depend on Sterling McCall Lexus Service center! Thanks a million! More

by don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortez
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Apr 29, 2025 -

Sterling McCall Lexus responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

April 28, 2025

Steven did a good job with thorough analysis with my car and communication with me . More

by sestosoiii
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 30, 2025 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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