
Sterling McCall Lexus
Houston, TX
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It was a very comfortable experience, very easy and communicated with me at all times, always answered any questions I had and was very patient. Our salesperson is Van and he was the best! communicated with me at all times, always answered any questions I had and was very patient. Our salesperson is Van and he was the best! More
Went to get my car serviced and Jose Gutierrez was the one to help...... he was very rude! Called him and texted multiple times with no reply! I don't know why they haven't fired him yet! Customer service one to help...... he was very rude! Called him and texted multiple times with no reply! I don't know why they haven't fired him yet! Customer service is everything for a company why would they hire someone like that is beyond me!! More
Ashley Udall was my service coordinator at Lexus. This was my last service before moving out of state and I wanted to make sure my car was ready for the drive. She facilitated my service seamlessly. This was my last service before moving out of state and I wanted to make sure my car was ready for the drive. She facilitated my service seamlessly. Her communication with impeccable and she went the extra step even reaching out to me on her day off. Lexus is so fortunate to have her!! More
As usual, excellent service. Kevin is very helpful & courteous. Quick response on what was needed done. Thanks again for a quick turnaround. Kevin is very helpful & courteous. Quick response on what was needed done. Thanks again for a quick turnaround. More
Grant our advisor was very courteus & helpful . Loved their customer lounge , While waiting for our vehicle & looking around at the showroom , Noe a salesman was very informative & helpful Loved their customer lounge , While waiting for our vehicle & looking around at the showroom , Noe a salesman was very informative & helpful More
My experience at Sterling McCall Lexus was outstanding. The entire team is incredibly welcoming, and my service advisor, Mirra, was a true professional. She handled all my requests perfectly and made the w The entire team is incredibly welcoming, and my service advisor, Mirra, was a true professional. She handled all my requests perfectly and made the whole process smooth and easy. More