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Sterling McCall Lexus

Houston, TX

4.8
2,108 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,108 reviews

September 06, 2025

It was a very comfortable experience, very easy and communicated with me at all times, always answered any questions I had and was very patient. Our salesperson is Van and he was the best! More

by dngo77089
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Lim , Ray Villarreal, Mylinh Tran-Salazar
September 06, 2025

Went to get my car serviced and Jose Gutierrez was the one to help...... he was very rude! Called him and texted multiple times with no reply! I don't know why they haven't fired him yet! Customer service More

by Bayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cris Garner ( very respectful salesman). Jose Gutierrez (Very rude and arrogant service)
September 06, 2025

Ashley Udall was my service coordinator at Lexus. This was my last service before moving out of state and I wanted to make sure my car was ready for the drive. She facilitated my service seamlessly. More

by Kcress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
September 06, 2025

As usual, excellent service. Kevin is very helpful & courteous. Quick response on what was needed done. Thanks again for a quick turnaround. More

by amelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez Francisco Zapata
September 06, 2025

Had a very good experience of buying the veichle of my choice with an outstanding sales person. More

by Josephisvarkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Garner
September 06, 2025

Grant our advisor was very courteus & helpful . Loved their customer lounge , While waiting for our vehicle & looking around at the showroom , Noe a salesman was very informative & helpful More

by Jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grsnt
September 05, 2025

It is always a pleasant experience. The staff is friendly and helpful, quick and efficient service, clean waiting areas. More

by Cd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 04, 2025

Service is always exactly what it should be. They are punctual, efficient and thorough. Quality is excellent. More

by Pquarles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
September 03, 2025

Quick, clean process and vehicle ready before it was promised. My service advisor, Marlon, was great as always. More

by wabaker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
September 03, 2025

My experience at Sterling McCall Lexus was outstanding. The entire team is incredibly welcoming, and my service advisor, Mirra, was a true professional. She handled all my requests perfectly and made the w More

by SYED A ALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirra Nazal
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