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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,245 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,245 reviews

June 21, 2023

Excellent service and staff communication. I really like the feel that you leave with, that the entire vehicle has been thoroughly evaluated and any issues resolved. More

by phdkevlar68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Sweet
Jun 24, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

I am a former Lexus employee. I have the Lexus mission statement embedded in my brain. I talked my husband into getting our first Lexus this year. A 2023 RX 500H F Sport. We l More

by pattie.l.crum
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Erika?
Jun 27, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Lyza Postell General Manager lpostell@lexusclearlake.com

June 20, 2023

Service was good and i would recommend for anybody. The staff was nice and a first class customer service More

by inuradesilva91
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick, Ross
Jun 22, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 20, 2023

Great service, knowledgeable friendly Team. The area was very clean and the snack and coffee aérea very organized. Great Job Lexus Team. A shout out to David 🎉🎉🎉 thank you !!! More

by Nfuentes
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David
Jun 22, 2023 -

Sterling McCall Lexus Clear Lake responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 20, 2023

Patrick and staff have always been exceptional. Timely, accurate and friendly. Service has always kept our vehicles absent of “surprises” for last 20+ years. Lexus is worth premium and people (Patr More

by Foranjames331
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Jun 22, 2023 -

Sterling McCall Lexus Clear Lake responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 19, 2023

Great service was provided by Sterling McCall Lexus @ Clear Lake on my vehicle. Thank you again More

by jmkoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika, Woody
Jun 21, 2023 -

Sterling McCall Lexus Clear Lake responded

Hi Jmkoval, we are very happy to have provided you with such a positive experience!

June 19, 2023

XSterling McCall Lexus is a first class dealership. Their service is the best! They made us feel special and were very helpful and polite. More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 22, 2023 -

Sterling McCall Lexus Clear Lake responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 17, 2023

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially ALICE, she is the best advisor at the dealersh More

by shavondralove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Jun 21, 2023 -

Sterling McCall Lexus Clear Lake responded

Hi Shavondralove, thank you so much for your positive comments about Sterling McCall Lexus Clear Lake!

June 17, 2023

Excellent communication and response time and friendly staff. Clean facility and convenient location. Always satisfied with 5 star service! More

by SimoneK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 20, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Service easy to schedule. Service supervisor prompt and courteous. Service completed quickly, including car wash. More

by Superduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser Rodrigues
Jun 19, 2023 -

Sterling McCall Lexus Clear Lake responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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