Sterling McCall Lexus Clear Lake
Houston, TX
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The Service Department is great!! I have always been very pleased with the Service Department. I highly recommend Kyle Hart, he is an excellent Service Advisor. Not so happy with the I have always been very pleased with the Service Department. I highly recommend Kyle Hart, he is an excellent Service Advisor. Not so happy with the Sales Department, it's not what it used to be as far as professionalism. More
Awesome Just Want to Say Thank you to Samuel Martinez, For the awesome experience and helping choose my ISF 200T 2017. If Anyone is wondering about maybe purc Just Want to Say Thank you to Samuel Martinez, For the awesome experience and helping choose my ISF 200T 2017. If Anyone is wondering about maybe purchasing one I would say visit and ask for Sam. More
Excellent Service Isidrio "izzy" provided excellent customer service. This is my 2nd purchase with Izzy. I highly recommend him as a sales person with great customer se Isidrio "izzy" provided excellent customer service. This is my 2nd purchase with Izzy. I highly recommend him as a sales person with great customer service. More
Closes location.. Extremely long wait time (2-3 hours) just to see an adjuster. Place is very clean. Was too exhausted to even wait any longer to get an oil change. Extremely long wait time (2-3 hours) just to see an adjuster. Place is very clean. Was too exhausted to even wait any longer to get an oil change. More
Everything was awesome with one exception Great overall experience. sales guy Jonatan was exceptional and consistently took care of us. He was very responsive to all needs. Financing was not a Great overall experience. sales guy Jonatan was exceptional and consistently took care of us. He was very responsive to all needs. Financing was not as open with specific details regarding add-ons. I could have made better decisions with the right information. I understand the motivation but I expected more. More
Replace dashboard Yes, I dropped the car for replace dashboard, and they setup for me loan car. then I like what they working and services , I recommend to any one. Yes, I dropped the car for replace dashboard, and they setup for me loan car. then I like what they working and services , I recommend to any one. Thanks More
Amazing! Peter Brown was our sales consultant and he was absolutely amazing!! He was extremely knowledgeable and made our experience GREAT! We will definitely Peter Brown was our sales consultant and he was absolutely amazing!! He was extremely knowledgeable and made our experience GREAT! We will definitely refer friends and family to your dealership. P More
Highly satisfied Mr. Peter Brown is the best salesman I have ever worked with. This is my 2nd Lexus and Peter Brown sold bought of them to me, I highly recommend him. Mr. Peter Brown is the best salesman I have ever worked with. This is my 2nd Lexus and Peter Brown sold bought of them to me, I highly recommend him. More
Family Clear Lake Lexus IS like family, everyone is so personal and helpful. In 8 years I have never had a bad experience. Since my husband passed away th Clear Lake Lexus IS like family, everyone is so personal and helpful. In 8 years I have never had a bad experience. Since my husband passed away they have gone above and beyond to take care of my car and always make sure I am safe on the road. I recently purchased a new Lexus NX, first car that I have ever bought by myself. I was scared to death and had no idea what to do or expect. Daniel made the whole process a piece of cake and explained everything to me as if he was my grandson. The young lady when I signed all of the papers was a total jewel. She knew I was very emotional by that time, it was hard to trade in the last car my husband had bought for me. And then sweet Adam comes to my home and progrrams my garage door opener and walks me through all of the new buttons and features on my NX. What a challenge I was and he was so patient !!!! Total customer service and very hard to believe if you had not experienced Clear Lake Lexus?????? More
Pleasant and enjoyable experience My experience was very pleasurable and enjoyable! I can't over imphasize how comfortable Ranger made me feel. It was like we grew up together but I h My experience was very pleasurable and enjoyable! I can't over imphasize how comfortable Ranger made me feel. It was like we grew up together but I had just met him. He cared about pleasing me and never was in a rush to get things done. It seemed like I was the main character in the movie so to speak! I can't think of one negative thing about my car buying experience. I thank him so much. I am a very happy man! MAC was great too and I thank her as well. Even the staff that wasn't working with me was great. They acknowledged my presence and said nice things to me which made me feel welcomed. The coffee, snacks and cue cumber water was very nice and I was told on several occasions to help myself. In short I had fun! More