Sterling McCall Lexus Clear Lake

Unethical tactics in extended warranty department. No service after the sale. Don't buy a Ford at a Lexus Dealership. No service after the sale. Don't buy a Ford at a Lexus Dealership. More

Feel I need to upset and angry, but just not existent. Again, best experience ever. I own several cars, domestic dealers. It’s a a headache every single time I go in. Not the case with Sterling McCall. My Again, best experience ever. I own several cars, domestic dealers. It’s a a headache every single time I go in. Not the case with Sterling McCall. My Service Advisor, she is amazing. Plus first time in my life, they came up to me for provide a loaner car while getting serviced. I told the guy, “im not paying for a rental car, till this is figured out with my warranty and they cover it ” he said “sir, it’s a loaner, we don’t charge you”. I was in shock. Literally, the best dealership I’ve ever dealt with. More

Quick and easy drop off and pick up at the service department. Friendly service advisors department. Friendly service advisors More

This is our first Lexus. Sterling McCall is a clean, nicely designed, and friendly dealership. They got to us quickly. It was the shortest time we have ever spent buying a ca Sterling McCall is a clean, nicely designed, and friendly dealership. They got to us quickly. It was the shortest time we have ever spent buying a car and on a busy Saturday. Our sales agent, Fizza, was informative not only in answering all of our questions but also in showing us the features of the vehicles we were interested in. She didn’t hurry us, make us wait, or put any sort of pressure on us, and she checked in with us days later to make sure everything was going well with our new vehicle. If Sterling McCall also comes through when we need service we will be Lexus customers with this dealership for life. We shall see but we are hopeful. More

Excellent service and timely response, really went over and above, even delivered the car to our home and above, even delivered the car to our home More

Extremely helpful. Peter found us just what we were looking for.. my wife was so please when Peter to the time to show her all the features on her new car. Peter found us just what we were looking for.. my wife was so please when Peter to the time to show her all the features on her new car. More

Very nice. Great folks. Jack Way the best. Very clean facility. Great deal on the vehicle. Rx 350 2022. Great folks. Jack Way the best. Very clean facility. Great deal on the vehicle. Rx 350 2022. More

My service advisor Alice was very quick and explained to me all my car needed . Lexus service is easy to set up also easy to get an appointment at my time n day . me all my car needed . Lexus service is easy to set up also easy to get an appointment at my time n day . More

Friendly,professional and timely inspection and repairs. Very customer vocused and work completed as promised. Very customer vocused and work completed as promised. More

The Sterling Lexus Clearlake is the best place to take for the services. They are knowledgeable and customer services are exceptional! Especially my service advisor Erica Pressley! for the services. They are knowledgeable and customer services are exceptional! Especially my service advisor Erica Pressley! More