Sterling McCall Lexus Clear Lake
Houston, TX
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Peter Brown fantastic salesman! I went to purchase a new RX350. Peter Brown went above & beyond to make my purchase experience wonderful. The entire staff from Service to Sales (w I went to purchase a new RX350. Peter Brown went above & beyond to make my purchase experience wonderful. The entire staff from Service to Sales (with the exception of one new salesman) were engaged; and showed professionalism with all the different people in the waiting room I appreciate Lexus & Peter realizing time is valuable and providing area to make calls, area to do some work so my time is not wasted.whike waiting. Peter kept me updated on the arrival of my car. I would highly recommend Peter if your in the market for a car. Tim in finance was great too; prepared and knowledgeable More
Great and Easy Experience I cannot even begin to explain how happy and excited I was about being able to purchase my new car. I was highly upside and Melissa was able to make i I cannot even begin to explain how happy and excited I was about being able to purchase my new car. I was highly upside and Melissa was able to make it work for me and get me into a new car. Her and the rest of the staff were amazing and I would definitely refer her and the dealership to everyone I know. More
Excellent Sales rep professional knowledgeable and fair. Represented product is awesome way Answered every question Worked to sell us what we needed and want Sales rep professional knowledgeable and fair. Represented product is awesome way Answered every question Worked to sell us what we needed and wanted Third time to buy from same rep same dealership More
5k service Service done as expected. Very friendly staff and nice waiting area. Although waiting area needs updating or renovation. Clear lake lexus is my go to Service done as expected. Very friendly staff and nice waiting area. Although waiting area needs updating or renovation. Clear lake lexus is my go to dealership as its the nearest and they are very accessible. More
Great service. Problem was resolved promptly. Representative, David, was courteous and addressed the issue promptly. He kept me informed and worked to obtain a loaner while my car was serviced. Th Representative, David, was courteous and addressed the issue promptly. He kept me informed and worked to obtain a loaner while my car was serviced. This was a pleasant experience. More
Good experience Even washed my car when I told them not necessary and have a very comfortable waiting area with refreshments and In a very convenient area Even washed my car when I told them not necessary and have a very comfortable waiting area with refreshments and In a very convenient area More
Great Customer Service While shopping for a new car. I visited BMW, Cadillac and Lexus dealerships. I was greated by Yung Truong during my visit to Lexus. He was very helpfu While shopping for a new car. I visited BMW, Cadillac and Lexus dealerships. I was greated by Yung Truong during my visit to Lexus. He was very helpful and answered all my questions. Yung made my new car buying experience a breeze. Not only did I buy the perfect car, but I also found the best customer service ever! I recommend Lexus to my friends and family. Keep up the great work! More
Quick and easy Attentive, great service. I was in a hurry and my vehicle was done in a very timely manner. Answered all questions I had. Will recommend to others Attentive, great service. I was in a hurry and my vehicle was done in a very timely manner. Answered all questions I had. Will recommend to others More
Service The service center staff was very welcoming & helpful. But, the moment I sat down my sales associate began to tell me that "Carmax DUMPED the SUV off The service center staff was very welcoming & helpful. But, the moment I sat down my sales associate began to tell me that "Carmax DUMPED the SUV off on me w/out the 5K maintenance completed." I was very upset & I redirected his language. EVERYONE knows that dealerships are more expensive than anywhere else, however I want my vehicle maintained properly. The costs was a major sacrifice for my family. I don't want to feel taken advantage of. More
Amazing pre owned purchase review Thanks to Brian Internet dealer from Lexus ofClear Lake who got us into a 2014 LS 460 great service in and out of the dealer in four hours fantastic f Thanks to Brian Internet dealer from Lexus ofClear Lake who got us into a 2014 LS 460 great service in and out of the dealer in four hours fantastic facility beautiful car overall amazing experience More