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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,178 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,178 reviews

June 02, 2023

The service department is excellent. They worked very hard to make sure I was comfortable, and when the repair took longer than expected, they took me home and brought my car to me. More

by ret706@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Jun 10, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 02, 2023

Wonder to work with, very professional I will mention the dealership to others Thank you More

by Pat Gottung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 10, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 01, 2023

The customer service was great the the staff was very knowledgeable and very friendly. They are awesome More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S
Report | Print
Jun 10, 2023 -

Sterling McCall Lexus Clear Lake responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

Kevin was great. anyone who needs service , I highly recommend Kevin Martinez to have your vehicle service ! More

by frankacosta123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jun 05, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2023

Kevin was my service manager and he was awesome. He gave me an exact time of service and kept to it. More

by MKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 05, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 31, 2023

2nd new SUV here and I took both for service. Always a great experience and great staff. Prompt greetings and swift work. I usually wait because waiting area is so nice. More

by Yacht Broker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 05, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 28, 2023

Simple suggestion, don't lie to the customer at all and blame to the "computer system". When you do that the game is over. Very very very disappointed. Thank you. Mario Jordán More

by mario.jordan1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Just xx sale's people skills
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May 29, 2023 -

mario.jordan1126 responded

Thank you for the business. Probably next time. M. Jordan

May 26, 2023

Kevin in maintenance has great customer service skills and does a great job overall. Kevin is a man of his word and makes sure you are satisfied. More

by natile Farris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 01, 2023 -

Sterling McCall Lexus Clear Lake responded

Hi Natile Farris, we are very happy to have provided you with such a positive experience!

Jun 01, 2023 -

natile Farris responded

Yes, so far me being only a few months with lexus Ill say I'm very pleased and look forward to being apart of the lexus family

March 04, 2023

Kalvin is a wonderful individual to work with. Will be back to buy another GX460. More

by Rut.rho100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalvin
Report | Print
Mar 09, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2023

I took my car for service with prompt service and before the technician start the work the advisor explained everything to me and promise that frame time they can finishPatrick is the name of the advisor More

by emerald
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Feb 10, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff! We are happy to hear that we were able to provide you with an enjoyable experience!

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