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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,247 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,247 reviews

July 20, 2023

I always rate the Sterling McCall Lexus Service Department as the best. My most recent visit confirmed my opinion. The advisor, Patrick was able help me on short notice and resolved my car problem More

by rwalto1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Aug 01, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 18, 2023

Amazing service and attention! Kevin went above and beyond serving our car. I would definitely be back for upcoming services More

by yulchikcds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 24, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for being our customer, we appreciate your kind words!

July 14, 2023

Very good staff. 7/12/23 I have to wait more than 1.1/2 hours to pick up my car , it scheduled pick up time at 2pm . I dropped my car at 8 am as scheduled appoint More

by Ychgk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 15, 2023 -

Sterling McCall Lexus Clear Lake responded

We strive to make sure you are satisfied with our services and welcome any feedback on ways we can improve. We apologize for any inconvenience you may have experienced on this visit, but please be assured, we will be looking into the issue. Thank you for your business and for taking the time to review our services. We hope to assist you again in the future.

July 13, 2023

My purchase of my 2022 RX was so easy and hassle free. I take it in regularly for service at this dealership as well and they’re always quick and helpful. More

by M.nelson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

I purchased a 2022 Audi q7 premium end of June. It was delivered with a chip in window and have issue with sensor. Text my Salesman. Keep calling no one will return my phone call. It's been 2 we More

by sherri8391
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Amia
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July 12, 2023

We appreciated the assistance of our salesman Tony Hendricks and Rowan(so?) who handled the closing paperwork. All very friendly, courteous and helpful. More

by Susan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Hendricks
Report | Print
Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 12, 2023

Patrick Schoenvogel is the best service representative I’ve ever had. .I also like my sales representative Glenn Russam very much. More

by Fredodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shonvogel
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Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

July 11, 2023

Great service and great personal I have been a customer for several years I have always been very satisfied More

by tgibson1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto, Nick Habibi
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Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 11, 2023

Very friendly, respectful, helpful, patiently answers questions. I like that it wash my car after working on it. More

by Npacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin martinez
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Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 10, 2023

The staffs are very helpful. They listen to their customers. I’m a happy customer 😍 More

by Ana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fizza and John
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Jul 24, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

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