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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,178 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,178 reviews

June 14, 2023

Kevin R was courteous, responsive and very personable. I was very pleasantly surprised at how quick service was. He walked me to my car despite the heat. Very impressed with his level of service. More

by Janet S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

Hi Janet, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2023

Excellent customer service. Everyone was professional and pleasant to work with. Did not have to wait More

by mmarcus214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2023

Kevin was so kind to me from start to finish. He answered my service call and was knowledgeable and helpful from the start. Thank you Kevin and Lexus of Clear Lake! More

by Salma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2023

Thank you to Liza (General Manager) for going above and beyond. You’re awesome ma’am! Also, Dean Levos for the awesome customer service. More

by acespedes54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liza and Dean
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

I was having problems with my car and called and was able to come in on today to get the problem resolved. Dean was very nice and courteous and my car was finished in a timely fashion. Awesome Service Team!! More

by Queen B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

June 09, 2023

Great dealership. No pushy, friendly staff, less markup with extremely over price dealers installed things you don’t need. I wish that they eliminates it completely l More

by PK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalvin
Jun 15, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 09, 2023

Ericka Presley was absolutely amazing. She was very professional and courteous. She has a customer for life. More

by Vrdickerson47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Presley
Jun 15, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for being our customer, we appreciate your kind words for Ericka!

June 08, 2023

At the dealership they were very nice and caring. They were waiting for me since I was having problems with the van not wanting to start and I had called for an appointment. The oil was changed and More

by Janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
Jun 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Jun 12, 2023 -

Janie responded

Lexus Clearlake has a reliable customer service team.

June 08, 2023

Excellent service always. Never had any problems with this dealership. Next car I will buy…of course another Lexus. More

by Galvani25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S.
Jun 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 08, 2023

I waited for my car and it took the time they said. Pleasant to deal with.. More

by Elizabethagupton
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
David
Jun 12, 2023 -

Sterling McCall Lexus Clear Lake responded

Hi Elizabeth, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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