Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,178 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,178 reviews

June 17, 2023

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially ALICE, she is the best advisor at the dealersh More

by shavondralove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Report | Print
Jun 21, 2023 -

Sterling McCall Lexus Clear Lake responded

Hi Shavondralove, thank you so much for your positive comments about Sterling McCall Lexus Clear Lake!

June 17, 2023

Excellent communication and response time and friendly staff. Clean facility and convenient location. Always satisfied with 5 star service! More

by SimoneK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jun 20, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

I am customer since 2010 and always took care of all my request. Very professional. More

by Francis vienne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto, Patrick
Report | Print
Jun 15, 2023 -

Francis vienne responded

The only problem is that they put 39 lbs of air in my rear tires? And 38 lbs in the front. Should be 33 lbs all around. Someone is not paying attention.

Jun 15, 2023 -

Francis vienne responded

Check with your tire guy.

June 15, 2023

Service easy to schedule. Service supervisor prompt and courteous. Service completed quickly, including car wash. More

by Superduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser Rodrigues
Report | Print
Jun 19, 2023 -

Sterling McCall Lexus Clear Lake responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2023

We have been back to the dealership twice for service and both times were greeted by Kevin who quickly answered our questions and solved our issues. I have him listed in my contacts as service man extraordin More

by Pelletier.Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

We appreciate your positive review about your recent experience with us!

June 14, 2023

The staff was very friendly and accommodating from the first time i came. I’m very please with the service and their price is affordable +they always wash my car More

by Cecilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
Report | Print
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

Cecilio, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake.

June 14, 2023

Efficient and professional customer service! Alice was great!!! Appreciated the nice waiting area and coffee! More

by Barrow1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Report | Print
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 14, 2023

Excellent service by sales reps and friendly customer service. Let led the treatment and cozy place. More

by Madhu Rao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Minco, Joanna
Report | Print
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

Hi Madhu! We're so happy we were able to help you out! We hope to see you soon!

Jun 16, 2023 -

Madhu Rao responded

Thx

June 14, 2023

David Wurman is an outstanding service representative. Excellent and timely communication. Always goes above and beyond to anticipate and accommodate customer needs. Highly recommend. More

by nhammond1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Report | Print
Jun 14, 2023 -

nhammond1 responded

Thanks to David Wurman for the excellent service!

June 14, 2023

The staff are friendly and helpful. The location is clean with quick service and amenities. More

by Reorozco18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jun 16, 2023 -

Sterling McCall Lexus Clear Lake responded

We are so pleased you enjoyed your visit to Sterling McCall Lexus Clear Lake! Thank you, and have a fantastic day!

1
...
92
93
94
...
118