Sterling McCall Lexus Clear Lake

Good service. David Wurman takes good care of the customer and very responsive. Effective in explaining what needs to be done without pushing. Great dealership David Wurman takes good care of the customer and very responsive. Effective in explaining what needs to be done without pushing. Great dealership to bring my car for service. More

My service advisor Patrick was very professional and still made me feel as a friend more than a customer. He explained all my services and additional services that I will need in the future. still made me feel as a friend more than a customer. He explained all my services and additional services that I will need in the future. More

Great service. Car ready quickly. Patrick is the best. Loaner car process went great and quick Car ready quickly. Patrick is the best. Loaner car process went great and quick More

David in service was great. He listened to my concerns, ensured my questions were answered and kept me informed throughout the day. He listened to my concerns, ensured my questions were answered and kept me informed throughout the day. More

Great customer service in the shop David is very polite, and honest which is rare in the car business! and honest which is rare in the car business! More

They were very helpful with all question and services. Quick and fast. Drove off the lot with every thing I needed same day. Quick and fast. Drove off the lot with every thing I needed same day. More

Unethical tactics in extended warranty department. No service after the sale. Don't buy a Ford at a Lexus Dealership. No service after the sale. Don't buy a Ford at a Lexus Dealership. More

Feel I need to upset and angry, but just not existent. Again, best experience ever. I own several cars, domestic dealers. It’s a a headache every single time I go in. Not the case with Sterling McCall. My Again, best experience ever. I own several cars, domestic dealers. It’s a a headache every single time I go in. Not the case with Sterling McCall. My Service Advisor, she is amazing. Plus first time in my life, they came up to me for provide a loaner car while getting serviced. I told the guy, “im not paying for a rental car, till this is figured out with my warranty and they cover it ” he said “sir, it’s a loaner, we don’t charge you”. I was in shock. Literally, the best dealership I’ve ever dealt with. More

Quick and easy drop off and pick up at the service department. Friendly service advisors department. Friendly service advisors More

This is our first Lexus. Sterling McCall is a clean, nicely designed, and friendly dealership. They got to us quickly. It was the shortest time we have ever spent buying a ca Sterling McCall is a clean, nicely designed, and friendly dealership. They got to us quickly. It was the shortest time we have ever spent buying a car and on a busy Saturday. Our sales agent, Fizza, was informative not only in answering all of our questions but also in showing us the features of the vehicles we were interested in. She didn’t hurry us, make us wait, or put any sort of pressure on us, and she checked in with us days later to make sure everything was going well with our new vehicle. If Sterling McCall also comes through when we need service we will be Lexus customers with this dealership for life. We shall see but we are hopeful. More