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Sterling McCall Lexus Clear Lake
Houston, TX
1,250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,250 reviews
August 17, 2023
I had a very good experience purchasing my Lexus ES350 at Sterling McCall Lexus. The sales person John was very attentive , informative and helpful. Our experience from test driving the car to trading in my Sterling McCall Lexus. The sales person John was very attentive , informative and helpful. Our experience from test driving the car to trading in my present Lexus and purchasing the new Lexus was outstanding. This is my fourth Lexus. I am very happy with my purchase and the professionalism of the dealership and John Girgis. More
by Bruzdo.r7270
Employees Worked With
John Girgis
August 16, 2023
Sterling McCall Lexus Clear Lake is Agee at dealership. We have bought two new and one used vehicular from them. Fred Forshey is absolutely the best Salesman I have encountered after buying over 30 new We have bought two new and one used vehicular from them. Fred Forshey is absolutely the best Salesman I have encountered after buying over 30 new and used vehicles during my lifetime. More
by Charles Creekmore
Employees Worked With
Fred Forshey
August 14, 2023
This place is sooo nice. I went in for a car maintenance and first they provided complimentary snacks and drinks and had given us a ride (which was also complimentary) to the I went in for a car maintenance and first they provided complimentary snacks and drinks and had given us a ride (which was also complimentary) to the mall. There was this man name Victor and he was so helpful, kind and funny. Definitely a good dealership to go too!! 😺😺 More
by MissFeng
Employees Worked With
Victor, Alice
August 14, 2023
Came in for 30,000 mi. service. Kevin was most helpful and pleasant while I solved my self-created problem. The gentleman that provided a loaner was also most helpful and c service. Kevin was most helpful and pleasant while I solved my self-created problem. The gentleman that provided a loaner was also most helpful and courteous. Everyone I came in contact with seemed to have gone to work that Saturday morning to make my day less stressful. Thank you all for smoothing out my otherwise stressful Saturday. More
by Discdoc
Employees Worked With
Kevin, loaner car gentleman, porter/attendant
August 14, 2023
Mr. Forshey was very knowledgeable and professional, he was very helpful in helping us understand the workings of our new car , I would definitely recommend him and the dealership! was very helpful in helping us understand the workings of our new car , I would definitely recommend him and the dealership! More
by Coronatx53
Employees Worked With
Cannot remember all names
August 12, 2023
I’ve had my Lexus GX for 3 years and have never had any issues with the service team. This particular time I’m not sure what is going on in the department but I have had an awful experience. The communicat issues with the service team. This particular time I’m not sure what is going on in the department but I have had an awful experience. The communication with my consultant Dennis has be terrible. They have had mr vehicle now for 9 days. Within that time I have called daily for updates and only 2 calls have been returned. We were directed to the service director Jesse who promised to update us and never did. My calls are going unanswered or returned. When I tried to halt all further repairs 3 days ago, I was told the repairs had been completed but there was a defective part that needed to be replaced so I could not pick it up yet. I am very disappointed in the service I have received and they are not aligning with the Lexus brand. More
by deynawill
Employees Worked With
Dennis
