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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,178 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,178 reviews

June 27, 2023

The dealership does excellent work in a timely manner. Employees are courteous and knowledgeable! Appointments are easy to get! More

by aswint
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Rodriquez!
Jun 30, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 27, 2023

The location had a clean, nice and grand feel. There was a wonderful atmosphere. I like all the the amenities. More

by Diana
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yung Truong
Jun 30, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 26, 2023

Love this dealership! Patrick is wonderful! And always very accommodating! I highly recommend. Sterling McCall Lexus Clear Lake. More

by Jackie.fluke@gmail.com
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 29, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

June 26, 2023

Great customer service by Dennis! I like that he is honest and doesn’t try to sell me things I don’t want or need. I arrived early to my appointment, but Dennis took me right away and More

by Becky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Jun 30, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

June 26, 2023

The dealership from sales staff, service representatives and mechanics are all very professional and treat you as more than a customer. More

by derrik.hilleshiem
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Woody Sweet
Jun 29, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

June 25, 2023

People are very nice. I go there with couple minutes already have someone take care of me. Service is good and fast. They clean my car so clean and nice. Looks like I More

by Rachel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sorry forgot his name
Jun 27, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 25, 2023

Professional. Keeps you informed with service details, costs and what is needed during the next service appointment. More

by NJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 27, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 24, 2023

Kevin, my service advisor, was prompt, efficient and extremely helpful. He certainly embodies the qualities one would expect of a luxury brand. More

by woniala
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 27, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

June 24, 2023

Great service. Patrick has been my advisor for the last two years. He is professional, knowledgeable and always responsive. I spend 7 months a year in Galveston and More

by Don Galvez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 27, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

I’ve always achieved great service until it comes to getting the car serviced. It’sa hot and miss they will find a way to make money for services that are only suggested and not necessary… More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Jun 27, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jesse Rodriguez Service Director jrodriguez1@Sterlingmccalllexusclearlake.com

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