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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,178 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,178 reviews

July 01, 2023

Dean in the service department at Sterling McCall Clear Lake was polite, efficient and awesome. More

by ccday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who helped to arrange for the loaner care was excellent, kind & efficient.
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Jul 06, 2023 -

Sterling McCall Lexus Clear Lake responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 01, 2023

Jhoanna was great she made me feel comfortable and she did her best to help me and she did. She was great and made me happy to be a return buyer. More

by None
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonna
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Jul 04, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

June 30, 2023

Nice,friendly personal. quick service. Keep you updated with your services. Explains everything that you need done. More

by Cecigarcia5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean levon
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Jul 28, 2023 -

Sterling McCall Lexus Clear Lake responded

We appreciate your positive review about your recent experience with us!

June 30, 2023

Service Rep Kevin was courteous and efficient. His effort and courtesy were very commendable. Ask for Kevin you will not be disappointed! More

by bogeyway08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the shout-out for Kevin! Ensuring your satisfaction is our ultimate goal and we are delighted to know that he delivered a courteous and efficient service experience! Thank you for the great Five-Star review and your business. We look forward to the opportunity to assist you again in the future.

June 30, 2023

Patrick is my service manager and as usual he did a great job. Did everything that needed to be done in about an hour and even had the car washed? More

by Csbtiki
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick S
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Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the five-star review and for choosing Sterling McCall Lexus Clear Lake! We are happy to have provided you with excellent service and to know Patrick was able to meet your expectations. We appreciate your patronage and look forward to serving you again.

June 30, 2023

They always provide awesome service and I have a nice place to relax and drink a cup of coffee while my vehicle is being serviced. More

by Eunice
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dean
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Jul 13, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Great service. Lovely dealership. Great place to wait. Friendly atmosphere. Really clean. Service was fast. More

by rtyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody
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Jul 24, 2023 -

Sterling McCall Lexus Clear Lake responded

We're glad that you had an excellent experience with your recent service visit!

June 30, 2023

Very attentive, made the car buying experience seamless. Would gladly consider buying another vehicle from this dealership! More

by Jesse S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isidoro Sisneros
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Jul 28, 2023 -

Sterling McCall Lexus Clear Lake responded

Jesse, we're glad you had such a wonderful buying experience with us!

June 29, 2023

the service at Sterling McCall Lexus is exemplary with friendly competent staff and the waiting area is clean and comfortable. More

by Svaughn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erica
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Jul 13, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

I called Woody, told him the messages I was getting and he diagnosed my problem immediately and made appointment for me to bring my car in. Service at this Lexus dealer with Woody is great and worth the h More

by Dklafka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Sweet
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Jun 30, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you, Dklafka, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

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