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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,180 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,180 reviews

July 28, 2023

The service advisor is friendly and knowledgeable. She is very patient and try her best to solve the problems. More

by liou_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
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Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 28, 2023

Always professional, pleasant, and prompt when reasonable. As a woman, I appreciate them not trying to take advantage of me. More

by cwestonsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 28, 2023

It was great. Quick and easy they fixed windshield where a stone hit it. And now it is perfect! Great job getting me in and out. More

by Mmcnatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto Jacob
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Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 27, 2023

Always does maintenance inspections in a timely manner. Large waiting area with a lot of seating. More

by normafloyd62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jul 30, 2023 -

Sterling McCall Lexus Clear Lake responded

We are glad we could help!

July 26, 2023

The dealership alone is outstanding and the staff is very professional and smart about their inventory. More

by Dana Simmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Russum
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Jul 31, 2023 -

Sterling McCall Lexus Clear Lake responded

We appreciate your positive review about your recent experience with us!

July 25, 2023

Excellent customer relations throughout my visit. Patrick is an excellent communicator and has a technical knowledge base! Enjoyed my visit! More

by Cxxccccc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S
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Jul 25, 2023 -

Cxxccccc responded

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Jul 25, 2023 -

Cxxccccc responded

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Jul 25, 2023 -

Cxxccccc responded

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July 24, 2023

Service has been great! Today’s was exceptional, especially Dean Devi’s & the detail crew that made a 2015 model look like a new car under heat advisory⭐️⭐️⭐️ More

by Kkjulias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Victor, Service & Inspection, & Detail teams
Report | Print
Jul 28, 2023 -

Sterling McCall Lexus Clear Lake responded

We appreciate your positive review about your recent experience with us!

July 24, 2023

My service advisor was not at the dealership when he inserted I be on time. Then I had no sticker indicating my next service. I returned and got a sticker. It had the wrong information. I returned again More

by julienorris0214
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea. My regular service advisor was late to work
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July 23, 2023

Dean Levos my service provider is really great and provides good customer service . I highly recommend him More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Levos
Report | Print
Jul 28, 2023 -

Sterling McCall Lexus Clear Lake responded

Beth, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake.

July 23, 2023

Staff was very accommodating Mr J. Rodriguez Ser. Director was very helpful. Technician Christopher S did a good job getting the air-condition working good again. Excelling service alt More

by Ydleong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Report | Print
Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

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