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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,314 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,314 reviews

November 07, 2023

Friendly service advisor Patrick. He’s efficient and kind. I love the cleanliness of the waiting areas. Coffee bar and snacks ideal. Comfortable accommodations. More

by chrishowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service, Glenn in sales.
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Nov 09, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Patrick provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

The people at Sterling McCall Lexus Clear Lake are just wonderful. Always so personable, knowledgeable and helpful. I will always purchase and use their service department. More

by KJewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 09, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Awesome Service and all the staff is so nice. It is a pleasure to take my car for service More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
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Nov 08, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 05, 2023

Attentive service. They picked up my car and provided me with a loaner. They were conscious that I had an old car in and worked with me to decide what needed to be done More

by Rhulme3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Kevin
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

The best staff in Houston. Every time we come for service we are treated like family. More

by gabrielriascos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Erika and Kevin.
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

November 04, 2023

Service man was great. Time was good and service was good. No issues with the service More

by Felipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin martinez
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Amena is wonderful! She is very knowledgeable and thorough. Great on showing the all the features of the vehicle. More

by SRob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amena Hye
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Amena provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

In dealing with Jhonna, she was very attentive to the needs, great listener,has awesome customer service and went the extra mile to make sure that the sale happened. She (Jhonna) was very knowledgeable More

by Dcroz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonna
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Nov 08, 2023 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Jhonna provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 03, 2023

We were very pleased with the young man that helped us, sorry I can’t remember his name,but he was very pleasant and helpful and made us feel welcomed. More

by Rosella Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry this short term memory loss. Can’t recall his name. Please look it up because I want to give him the highest marks possible
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

A little time consuming, but overall a great experience. It was a pleasure working with Melissa, Rawan and calvin. More

by bettysuesmith
Recommend Dealer
Yes
Employees Worked With
Melissa
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Nov 07, 2023 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Melissa, Rawan, and Calvin provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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