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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,180 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,180 reviews

August 03, 2023

Excellent service and timely response, really went over and above, even delivered the car to our home More

by livingstonhilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalvin
Aug 26, 2023 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 02, 2023

Very nice. Great folks. Jack Way the best. Very clean facility. Great deal on the vehicle. Rx 350 2022. More

by Tarter2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Way. And several other folks. All very good
Aug 07, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 02, 2023

Extremely helpful. Peter found us just what we were looking for.. my wife was so please when Peter to the time to show her all the features on her new car. More

by Jclaytongs7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Miko
Aug 07, 2023 -

Sterling McCall Lexus Clear Lake responded

We are glad we could help!

August 01, 2023

Friendly,professional and timely inspection and repairs. Very customer vocused and work completed as promised. More

by Domineaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

We appreciate your positive review about your recent experience with us!

August 01, 2023

My service advisor Alice was very quick and explained to me all my car needed . Lexus service is easy to set up also easy to get an appointment at my time n day . More

by manish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 31, 2023

The Sterling Lexus Clearlake is the best place to take for the services. They are knowledgeable and customer services are exceptional! Especially my service advisor Erica Pressley! More

by Choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Pressley
Aug 02, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 31, 2023

We use this Dealership because we trust their service and the courtesy they show their customers. More

by msuelenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for being our customer, we appreciate your kind words!

Aug 08, 2023 -

msuelenes responded

What do you want?

July 29, 2023

Staff is always nice and friendly. Service department is always clean. Waiting area is also very clean and spacious. Restrooms always clean and smelling nice and fresh. More

by JAP74
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel ??????????
Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 29, 2023

Scheduling of appointments is horrible. If you have an appointment for car service, you should not have to wait three hours for an oil change. More

by herndonleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irrelevant. It was the schedulers
July 28, 2023

Always the best. Great service, great attitude, and timely. Very pleaant to work with and make you feel they care about you and your business More

by Holbergs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PATRICK
Aug 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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