Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,279 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,279 reviews

October 19, 2023

Very friendly and helpful and Rachel our salesperson is very knowledgeable and a great person and asset to your company More

by lhendershot105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Oct 20, 2023 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear that Rachel, your salesperson, provided you with friendly and knowledgeable service during your visit. A great salesperson can make a big difference in the car-buying experience. Enjoy your new vehicle!

October 19, 2023

I've been twice to service and the repairs have been done right the first time. This service group is stellar! More

by Lexusowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica p, Gabriel, jesse
Report | Print
Oct 21, 2023 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear that you've had a stellar experience with the service group, where the repairs were done right the first time during your two visits. Getting the repairs done correctly on the first attempt is a testament to our skill and dedication. Your positive comments and satisfaction are important.

October 17, 2023

It's too difficult to get anyone on the phone (or to call you back) unless you have their direct cell phone #. It took me 10 days of calling, talking to different people, just to get an appointment for repa More

by Catherine Vesey Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ADAM; CALL CENTER; ?(832) 270-7783?; ??(281) 853-1400?; (281) 853-1406?; (832) 463-8334?; (281) 245-5525; (800) 255-3987
Report | Print
October 17, 2023

Excellent service! Kevin was knowledgeable, friendly, and answered all my questions. Thanks again for your help! More

by Tara C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Oct 17, 2023 -

Tara C responded

Thanks for everything!

October 17, 2023

Very friendly, professional employees! Great service! Dennis was my service manager and he was excellent! More

by debsaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Oct 18, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Dennis provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 17, 2023

Second car purchased from Fred Forshey. We appreciate his help and knowledge in answering all our questions and making the purchase process quick and easy More

by lorberbaum.sherwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshay
Report | Print
Oct 17, 2023 -

lorberbaum.sherwin responded

The location of Sterling McCall is easy to get to. Top of line auto service.

October 17, 2023

Dealing with the employees is a pleasure! Thanks for the Uber rides to and from home, was nice playing with grandkids instead of waiting in a waiting room. More

by 1art.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 18, 2023 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear that dealing with our employees is a pleasure for you. Providing Uber rides to and from home is just one of the ways we aim to make your experience more convenient and enjoyable. Spending time with your grandkids instead of waiting in a waiting room is indeed a great use of your time. Your satisfaction is our priority, and we look forward to serving you again!

October 16, 2023

The people are great and the service people perform a detailed inspection. The car wash personnel do an awesome job on your vehicle. More

by Brucevaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
Report | Print
Oct 17, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback! It's fantastic to hear that you've had a great experience with our people and that the service team performs a detailed inspection. Additionally, it's great to know that the car wash personnel do an awesome job on your vehicle. Your satisfaction is important to us, and we're here to provide top-notch service and support. Thank you for choosing us!

October 16, 2023

Erika and Alice are great service advisers. The service dept personnel are thorough and precise. Highly recommend. More

by Micah Duckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika and Alice
Report | Print
Oct 18, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your recommendation! It's fantastic to hear that Erika and Alice have been great service advisers and that the service department personnel are thorough and precise in their work. Your feedback is greatly appreciated, and we're here to continue providing excellent service and support. Your satisfaction is important to us!

October 15, 2023

Glenn is very knowledgeable and pleasant. I would recommend him to anyone who is interested in purchasing an automobile. More

by jjnesser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Russum
Report | Print
Oct 17, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your recommendation! It's great to hear that Glenn is very knowledgeable and pleasant to work with. We greatly appreciate your kind words, and we're here to assist anyone interested in purchasing an automobile. If you have more needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us!

1
...
84
85
86
...
128