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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,182 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,182 reviews

August 25, 2023

Service was amazing, advisor who goes by Woody was awesome at communicating with any updates on my vehicle. Overall amazing dealership service and sales. More

by Kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Sep 06, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

August 25, 2023

The attention was very good. Kevin Martínez was always willing to help me and kept me informed of the situation with my vehicle. In addition, for my comfort they gave me a rental More

by yessica.guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Sep 10, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for choosing Sterling McCall Lexus Clear Lake! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Kevin and his dedication to providing you with an excellent service experience. We look forward to seeing you on your next visit!

August 25, 2023

Great customer service! Professional, polite, friendly, and timely service. I’ve been using this dealership for sales and service for many years, and they never disappoint More

by aliclapson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Sep 06, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for the Five-Star review and for choosing Sterling McCall Lexus Clear Lake. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 24, 2023

It was a fantastic experience. Everyone was knowledgeable and very kind. The dealership was very clean and pristine. More

by pgbessard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Mickens
Aug 31, 2023 -

Sterling McCall Lexus Clear Lake responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 24, 2023

When getting my first car it was nerve wrecking because it was a first car and they made it feel comfortable. A little pushy but very accommodating in many ways possible. I really enjoyed the benefits that More

by Kim Anh Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 10, 2023 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled to hear that you had an exceptional experience with our sales staff at Sterling McCall Lexus Clear Lake. Our team takes pride in ensuring your satisfaction with any services we provide. We look forward to providing you with exceptional service in the future!

August 23, 2023

Pat is a terrific manager. Always pleasant, always attentive and communicates very well. His professional demeanor is very engaging. More

by Vivestey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only Patrick
Sep 03, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words about Pat and his dedication to providing you with an excellent service experience. It was our pleasure to take care of your automotive needs. We appreciate your business and the Five-Star review!

August 21, 2023

Easy to get I for an appointment. Quick and courteous service . Kevin is cool! Would recommend to others . More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 30, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for Kevin! We are excited to hear that he was able to provide you with an enjoyable experience!

August 20, 2023

Friendly and quick response include quote and trade in estimate. Hope remove the cars if they are not in stock or sold out. Overall, very satisfied. More

by John W
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raza, Fizza
Sep 06, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 19, 2023

As always, Dean was such a pleasure to work with. Service was quick and efficient More

by Jhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Aug 26, 2023 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 18, 2023

For the years that I have visited this dealership the service has been top notch. Dennis by far is the best service rep you have. More

by SROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Sep 06, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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