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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,183 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,183 reviews

September 09, 2023

It is a very clean showroom waiting area. Everyone is very polite and friendly. This was my first scheduled service on my new vehicle. Really like how they go thru everything with you and tel More

by Polly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
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Sep 23, 2023 -

Sterling McCall Lexus Clear Lake responded

We're happy to hear you had such a positive experience with our team!

September 08, 2023

Great dealership, and Dennis who handles my maintenance is a very nice guy and very efficient. More

by texasme70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Sep 14, 2023 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear about your positive experience with the service and our friendly people at Sterling McCall Lexus Clear Lake, especially Dennis! Great customer service can make a significant difference in any experience. We appreciate your business.

September 08, 2023

Pleasant atmosphere, friendly, helpful, and professional staff. This location is very clean. Free snacks while you wait. More

by nkjtexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody
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Sep 17, 2023 -

Sterling McCall Lexus Clear Lake responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 08, 2023

Kevin in Service went above and beyond to take great care of me in such a professional manner. More

by Smorhet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 19, 2023 -

Sterling McCall Lexus Clear Lake responded

We're thrilled to hear about your outstanding experience with Kevin in our Service department. Providing exceptional and professional service is a top priority. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us, and we appreciate your kind words!

September 07, 2023

Audrey Mickens and Alberto Salazar provided exceptional service and were very receptive to my needs. More

by NancyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Mickens, Alberto Salazar
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Sep 10, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled that Audrey and Alberto provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 05, 2023

This dealership was very professional in handling all transactions in the purchase of my ES 350. Izzy was very competent as my salesman. More

by patricia.a.norris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy
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Sep 07, 2023 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new ES 350! We are thrilled that Izzy provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 04, 2023

Fred Forshey made the buying process a pleasure. His knowledge of the product line was amazing. I will return and send friends and family. More

by Sam M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey
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Sep 07, 2023 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Fred provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 04, 2023

Re: 2018 MBZ CLS50: Still awaiting requested photo of underhood emission compliance standard decal. Plus, can you get MBZ dealer to certify pre-owned status. If so, what fee? Plus plus: Out of sta More

by CLS 550
Recommend Dealer
Yes
Employees Worked With
none
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September 03, 2023

Very pleasant experience and nice environment. Sales team were very professional and accommodating. And the car buying process was handled quickly. More

by Saxxyc89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy,Sisneros Alberto,Salazar
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Sep 06, 2023 -

Sterling McCall Lexus Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 03, 2023

Great service from Kevin, he very professional, the timing was good also. I highly recommend Kevin as your service guy. More

by Paulette.arthur73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Sep 07, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled that Kevin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

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