Sterling McCall Lexus Clear Lake
Houston, TX
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The people are very courteous and helpful. The professionalism could improve ! However, Kevin exemplified professionalism and went out of his way to make it clear what my car needed and did n The professionalism could improve ! However, Kevin exemplified professionalism and went out of his way to make it clear what my car needed and did not take advantage by adding on any additional costly services. Honesty was much appreciated More
Purchased new RX 350, sales and finance knowledge and support was excellent. Wonderful review of and instructions on new tech features was provided by Sales and Tech Support as well. support was excellent. Wonderful review of and instructions on new tech features was provided by Sales and Tech Support as well. More
Hillary was very great sales woman very professional I will tell anyone about her and the service she brings to the dealership it was a pleasure meeting such a beautiful person like Hillary. will tell anyone about her and the service she brings to the dealership it was a pleasure meeting such a beautiful person like Hillary. More
Excellent dealership. Quick and very professional .work was done in a very timely manner. I would highly recommend this dealership . Quick and very professional .work was done in a very timely manner. I would highly recommend this dealership . More
My service agent was amazing. I came in no appointment and he took me in and got me done in an hour. Great personality very kind and extremely helpful getting my work done. And he I came in no appointment and he took me in and got me done in an hour. Great personality very kind and extremely helpful getting my work done. And he washed my car More
A car dealership service should at least bring you your car back washed after “complimentary service”… especially if they say they are going to clean it and you wait there for two hours. I don’t think rota car back washed after “complimentary service”… especially if they say they are going to clean it and you wait there for two hours. I don’t think rotating tires takes two hours. Just seems like a lazy job done. Lexus dealership have nothing on Mercedes service More
If they’re a 0 rating i should rate that. I just came today to do my 10000 miles complementary service I think it’s totally deceived. The guy name Denis said he will take care oil change and I just came today to do my 10000 miles complementary service I think it’s totally deceived. The guy name Denis said he will take care oil change and replace all fluids but all r wrong. I don’t think they did anything. They just did the wash that’s it. I had to wait for more than hour. He took all my signatures without allowing me to read. After 2 minutes I saw my car is showing signals they fluid low. I call back but no one picking the phone in 3 hours. Still no response. So I need to put report on BBB and I think we all should talk to lawer about the cheating. U all should verify what they do exactly. It’s my brand new car but now I know what exactly they do More