
Sterling McCall Lexus Clear Lake
Houston, TX
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Prompt attention to us as soon as we drove into the service department. Erika saw to getting us a loaner and sent a message in less than 2 hours my car was done. After leaving dealership, my husband re service department. Erika saw to getting us a loaner and sent a message in less than 2 hours my car was done. After leaving dealership, my husband realized he had left his money clip with cash and credit cards in vehicle… we called and had Erika check and a worker in car wash found it and was returned to her. We are so thankful for all involved service people at now my favorite dealership! More
The service advisor was very professional and friendly. The 10,000 mile service on the Lexus 350h was done in about 2 hours. The second key was also delivered. The car was washed and the insides were vacuu The 10,000 mile service on the Lexus 350h was done in about 2 hours. The second key was also delivered. The car was washed and the insides were vacuumed. Excellent Service! More
Great service! Have been servicing my auto for eleven years. I have used Patrick and David W. and they are very reliable. Have been servicing my auto for eleven years. I have used Patrick and David W. and they are very reliable. More
Very caring and thorough. The dealership is one of the cleanest facilities. The Staff is very courteous. It sets high standards for the Lexus Dealers. The dealership is one of the cleanest facilities. The Staff is very courteous. It sets high standards for the Lexus Dealers. More
While i didn’t purchase my Lexus at Sterling McCall I was treated like I was an important customer. In a day when customer service is all but forgotten SML CL is all about customer service! treated like I was an important customer. In a day when customer service is all but forgotten SML CL is all about customer service! More
Melissa Crespo was absolutely amazing to work with. I worked with her for 7 months and she patiently waited until I was ready to purchase exactly what I wanted and more! She has become like family! Eve I worked with her for 7 months and she patiently waited until I was ready to purchase exactly what I wanted and more! She has become like family! Every time I called or texted her, she responded. She took time to explain what I was getting or not getting. She was simply amazing. Sterling McCall is blessed to have her on the team! More