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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,303 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,303 reviews

January 08, 2024

Prompt attention to us as soon as we drove into the service department. Erika saw to getting us a loaner and sent a message in less than 2 hours my car was done. After leaving dealership, my husband re More

by donna marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
Jan 10, 2024 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear about the prompt and attentive service you received from Erika and our service team at Sterling McCall Lexus Clear Lake! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 08, 2024

Excellent service. Advisors very knowledgeable. Car is always ready by the scheduled time given by the advisor. More

by chocolate1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

The service advisor was very professional and friendly. The 10,000 mile service on the Lexus 350h was done in about 2 hours. The second key was also delivered. The car was washed and the insides were vacuu More

by oommeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Purnell
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

Great service! Have been servicing my auto for eleven years. I have used Patrick and David W. and they are very reliable. More

by Sharronella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and David W
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Patrick and David provided reliable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Great customer service! Great prices! Reasonable wait time for services that I received today during my visit. More

by denay80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

Very caring and thorough. The dealership is one of the cleanest facilities. The Staff is very courteous. It sets high standards for the Lexus Dealers. More

by kathiepoulter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Consistently provides Courteous, professional, and friendly service.Beautiful showroom with great selection of cars to view. More

by Henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez, Jhoanna.
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled to have provided you with a courteous, professional, and friendly sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

While i didn’t purchase my Lexus at Sterling McCall I was treated like I was an important customer. In a day when customer service is all but forgotten SML CL is all about customer service! More

by Roxyanne
Recommend Dealer
Yes
Employees Worked With
Patrick Schoveng
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear that Sterling McCall Lexus Clear Lake provided you with exceptional customer service, even if you didn't purchase your Lexus from us. We look forward to assisting you in the future.

January 05, 2024

Fast and friendly service. Very informative throughout the process. David and team were very helpful and provided my a Uber home. More

by Mniday456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 06, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Melissa Crespo was absolutely amazing to work with. I worked with her for 7 months and she patiently waited until I was ready to purchase exactly what I wanted and more! She has become like family! Eve More

by lilbit692
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Crespo
Jan 06, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Melissa provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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