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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,304 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,305 reviews

February 19, 2024

My purchase of a 2024 Lexus ES 350 was great with Jack Way at Sterling McCall Clear Lake Lexus. Lots of inventory and was able to get a deal that worked for me on the new car and trade-in. My 3rd purchase More

by gaylag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Way
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Feb 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your purchase of the 2024 Lexus ES 350! We're delighted to hear that your experience with Jack at Sterling McCall Lexus Clear Lake was great and that you were able to find a deal that worked for you on both the new car and trade-in. It's fantastic to know that you've had positive experiences, making this your third purchase from the dealership. We appreciate your loyalty and wish you many enjoyable miles in your new Lexus!

February 19, 2024

Horrible service every time. Oil changes last three hours. Brakes were fair last time but now they’re good according to the sticker they put on the windshield. So are they really More

by Dgarcia8803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Apr 04, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 17, 2024

My service advisor is always very helpful! I appreciate his help and knowledge and he always make sure I am very well taken care of! More

by Telly Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Schoenvogel
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Feb 23, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words Telly! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 14, 2024

Extraordinary customer service and quality technical work! They go above and beyond to make you feel like family. More

by ja24649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick S in service.
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Feb 15, 2024 -

Sterling McCall Lexus Clear Lake responded

We're thrilled to hear that you received extraordinary customer service and quality technical work. Going above and beyond to make you feel like family is what we strive for. Thank you for choosing us and for your kind words!

February 13, 2024

Rachel made the entire process so easy. We will definitely consider them in the future! We LOVE our new TX 350!! More

by Kelsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Feb 16, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words Kelsi! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 12, 2024

Mr. John was an excellent salesman. He was very informative and helpful through the process. More

by Alzadjusting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Girgis
Report | Print
Feb 16, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 11, 2024

The dealership was good and they really did their job to fix my car and the oil maintenance More

by sirriyap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 13, 2024 -

Sterling McCall Lexus Clear Lake responded

We're pleased to hear that your dealership experience was positive and that your car and oil maintenance were taken care of. Safe travels!

February 11, 2024

I am pleased with the work a little less satisfied with the update on what was happening but overall very pleased More

by jjones0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 09, 2024

The service went as it was intended to all the repairs were done, and I’m quite happy. Thank you, Sterling Mccall. More

by Tpm_tails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
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Feb 13, 2024 -

Sterling McCall Lexus Clear Lake responded

We are delighted to hear that your service experience went as intended, and all the repairs were completed to your satisfaction. Thank you for choosing Sterling McCall Lexus Clear Lake. We appreciate your business and look forward to serving you again in the future!

February 08, 2024

Very professional and make customers feel very welcomed. 1st rate service. Very friendly and accommodating. More

by Ernestvillarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Feb 10, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your positive comments! We're pleased to hear that our team provides professional and welcoming service, making customers feel valued. Being friendly and accommodating is what we strive for. We appreciate your business and look forward to serving you again.

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