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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,189 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,189 reviews

November 23, 2023

Great customer service. Patrick kept me informed about the status of the service. Nice waiting area More

by Tpedersen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 28, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Patrick provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

Great customer service, polite, knowledgeable of my appointments, cleanliness, waiting area very spacious. Great work! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto
Nov 28, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

The service is always excellent, timely and friendly, helpful staff, very pleased with this dealership! More

by Rudi Pijnnaken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto
Nov 28, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

This dealer's service department is professional: convenient to make appointment; nice services advisor to explain services before starting the job to make it clear what will be done and respecting y More

by luol0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holme
Nov 30, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Excellent customer service. .. Patrick was my service assistant... He keep me with updates for repairs. More

by romasisley7144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 23, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

Thanks so much to David and Dean for always being so efficient and kind! I truly enjoy this dealership because of the amenities and amazing team! More

by kzap18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 21, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that David and Dean provided efficient assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

Kevin M Is absolutely incredible and makes the entire process as painless as possible, I highly recommend him. More

by Amber.stjean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Nov 21, 2023 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Kevin provided incredible assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

My first time at the dealership was very pleasant experience. I used service and parts departments for replacement key. It was done very quickly. More

by nmackwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 21, 2023 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that your first visit to Sterling McCall Lexus Clear Lake was a pleasant one! Having a swift replacement key service can definitely make a difference, especially when it's done quickly. Thank you for your business.

November 18, 2023

The service Dept was professional and provide detailed information on the diagnostic of the problems and repairs. More

by bbols1dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 21, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

This dealership is excellent. My advisor is knowledgeable, professional, considerate, kind, and willing to help. Thanks to all who service my car. It’s a please to have such a won More

by drusssuzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell, Dalton Franklin
Nov 18, 2023 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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