Back

Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,310 Reviews

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,310 reviews

April 25, 2024

I’ve been a customer at Sterling McCall Clear Lake Lexus for many years. They’ve performed all the services on my car and kept it in great condition. The dealership has undergone many changes but the level More

by franef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes and Phil (loaner car)
Apr 28, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear about your positive and longstanding experience with Sterling McCall Clear Lake Lexus! Our consistent excellence in service despite changes speaks volumes about our commitment to customer satisfaction and maintaining high standards. Your loyalty to the dealership is commendable!

April 24, 2024

Dealership is clean and inviting. I was given an Uber ride to Baybrook Mall which is nice so that I would not need wait on my car. I received a call letting me know my car was ready a More

by Linda D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Apr 27, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 23, 2024

John was a big helper. He knows exactly what he was doing and explained the issues very clearly. More

by Ktran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 24, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that John provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 22, 2024

Outstanding and superb, they really do care about customer service and they have it. There service beats any other dealers out there. More

by Alexnguyen1794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika, Pressley
Apr 24, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 21, 2024

Excellent customercservice. Very respectful And knowledgeable on the lexus Vehicle, Also it was quick and easy service today. More

by Mdiaz
Recommend Dealer
Yes
Employees Worked With
Don't remember his name sorry
Apr 23, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 19, 2024

Tony is a very friendly and accommodating sales person and Clay in finance was very informative and kind. These guys made it a very easy process to purchase a car! This is the third vehicle we have purch More

by Chaseolena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony and Clay
Apr 24, 2024 -

Sterling McCall Lexus Clear Lake responded

That's wonderful to hear! We're thrilled that Tony and Clay provided you with a great car-buying experience at Sterling McCall Lexus Clear Lake. It's fantastic that we made the process easy and that you've had positive experiences with us each time. We're here to assist you and appreciate your continued support!

April 18, 2024

I have been buying my cars from here for years because of the quality of the Lexus and the thorough and friendly service they provide. I like sitting in a nice waiting area with drinks and snacks while I get More

by Ksiscoe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer. Also had a nice conversation with Erika while Elmer was helping another customer and I was waiting for him
Apr 19, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled you've had a great experience with Sterling McCall Lexus Clear Lake over the years, especially appreciating the quality of the cars and the service amenities. Unfortunately, the car wash service is no longer available. Thank you for choosing us!

April 18, 2024

Honest and competent people. I have purchased 3 Lexus Hybrid’s from them. Service is very strong. More

by rdsellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy David Werman
Apr 20, 2024 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that you've had such a positive experience with our dealership! Purchasing three Lexus Hybrids from us speaks volumes about the trust and satisfaction you have with our team. We're sure to continue providing you with excellent support!

April 18, 2024

Nice dealership with plenty of free snacks/drinks. Service department was top notch and kept me undated on status throughout. No attempts at upselling which is appreciated. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 20, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

Service advisor was great. He explained everything clearly. A loaner car was made available to me. They accommodated my needs. More

by Arebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Apr 19, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

...
64
...