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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,189 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,189 reviews

January 16, 2024

Professional friendly reliable efficient clean convenient easy to get an appointment willing to answer questions More

by Tcbandette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika pressley
Jan 19, 2024 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear that you had a positive experience with us, describing it as professional, friendly, reliable, efficient, clean, and convenient. Safe travels and enjoy your well-maintained vehicle!

January 16, 2024

Kevin Martinez was great, dealership itself was not very helpful. Without Kevin I would be going to a different dealership. More

by teibs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Is the only one I dealt with
Feb 09, 2024 -

Sterling McCall Lexus Clear Lake responded

I apologize that you experienced a problem with your car's service. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you via phone or email. Lyza Postell General Manager Sterling McCall Lexus Clear Lake Dir. (281) 853-1413

January 16, 2024

The customer service team did and excellent job for me today especially with the weather conditions being horrible getting me out before it got really bad More

by caterrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Agosto
Jan 19, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 15, 2024

I have been coming to this dealership for over eight years and have no complaints. Work was always done in a timely manner and the service great. More

by Jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
Jan 18, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business and loyalty. We are excited to help you in the future.

January 12, 2024

Friendly salespeople that were knowledgeable and attentive. Closing person was quick and efficient. I would go back there for our next automobile. More

by Hoyt1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glenn
Jan 16, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We are thrilled to have provided you with a knowledgeable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Very good at finding unknown things, had tire issues and was found during inspection. Awesome crew More

by Igomezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Jan 11, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 08, 2024

Prompt attention to us as soon as we drove into the service department. Erika saw to getting us a loaner and sent a message in less than 2 hours my car was done. After leaving dealership, my husband re More

by donna marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
Jan 10, 2024 -

Sterling McCall Lexus Clear Lake responded

It's wonderful to hear about the prompt and attentive service you received from Erika and our service team at Sterling McCall Lexus Clear Lake! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 08, 2024

Excellent service. Advisors very knowledgeable. Car is always ready by the scheduled time given by the advisor. More

by chocolate1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

The service advisor was very professional and friendly. The 10,000 mile service on the Lexus 350h was done in about 2 hours. The second key was also delivered. The car was washed and the insides were vacuu More

by oommeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Purnell
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

Great service! Have been servicing my auto for eleven years. I have used Patrick and David W. and they are very reliable. More

by Sharronella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and David W
Jan 09, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that Patrick and David provided reliable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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