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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,310 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,310 reviews

May 24, 2024

Have been coming to this dealership for 9 years now and have always received top notch service. More

by dejuante_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
May 27, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to learn that your experience was top-notch! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

I had an almost Superb experience last weekend purchasing a gently loved suv from lexus clear lake. Everything went smoothly and the sales people and finance representative were great. When we initially in More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amena, Danny
Jun 07, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 23, 2024

Mr Dean Levos has been a great help in getting my car fixed. He is a true professional and knowledgeable tech advisor. He is kind and friendly. Thank you very much Mr. Dean and thanks to the tech team w More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Levos
May 25, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your wonderful feedback! We're thrilled to hear that Mr. Dean provided you with exceptional service and that our tech team successfully repaired your vehicle. We pride ourselves on having a knowledgeable and friendly staff, and it's great to know Dean exemplifies these qualities. We appreciate your trust and look forward to assisting you in the future!

May 23, 2024

Didn't fix my problem had originally asked the sound for my car is not working and thought that my alternator was messed up. I told them I think it the alternator but want to make sure my sound was fix and More

by Jimmy Ngo
Recommend Dealer
No
Employees Worked With
Marc
May 23, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 22, 2024

This is the best car dealer in Houston. We love this dealer. Very professional, very knowledgeable, quality, fast. Dean is very nice person. We like him very much! More

by nanzhutang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
May 24, 2024 -

Sterling McCall Lexus Clear Lake responded

We're thrilled to hear that you consider us the best car dealer in Houston! Your praise for our professionalism, knowledge, quality, and speed means a lot to us. Dean is indeed a fantastic member of our team, and we're delighted that you had a positive experience with him. Thank you for choosing us and for your kind words – we look forward to serving you again in the future!

May 21, 2024

Met me quickly upon arrival, good explanation of the service, additional service is easy to review , nice large waiting area More

by Bonhoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnell
May 22, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 20, 2024

Excellent customer service. Dennis is the best service advisor. He’s honest and trustworthy. I highly recommend choosing him as your service advisor More

by garzajudyann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis holmes
May 22, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to learn about your positive experience and the best assistance provided by Dennis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 19, 2024

Because of the perfect customer service experience we received from Ashley Robertson. Ashley’s friendliness, personable excellence, and kindness makes her the pride of Sterling McCall Lexus Clear Lake! More

by Gwendolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No other employee gave us the time and attention that Ashley Robertson exemplified
May 22, 2024 -

Sterling McCall Lexus Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

May 17, 2024

Great buying experience! Transparent and fair pricing! Great experience with Brian, and the service was excellent! More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Emirler
May 21, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to hear about your great buying experience! Providing transparent and fair pricing is a priority for us, and we're glad Brian and our service team could make your experience excellent. Enjoy your new vehicle!

May 17, 2024

It was great working with this team. Very friendly and helpful, and the process was smooth. More

by kabutey.ebeheakey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey, Ronnie Harris
May 21, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

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